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Allen Turner Chevrolet
Crestview, FL
3,972 Reviews
Thank you for visiting Allen Turner Chevrolet of Crestview, FL! We offer the most up-to-date information about our auto dealership online, and look forward to making your next new or used vehicle purchase the best you’ve ever had. We serve as a convenient choice for those searching for a Ft. Walton Beach or Pensacola, FL Chevy dealer as well! Be sure to view specials and discounts only available through our Chevrolet dealership. If you don’t find what you are looking for, please contact us so that we may assist you in your search!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
January 07, 2016
Exceptional Customer Service The folks over here really helped me out. I visited a dealership a day prior and recieved the entire shaft. Over at Allen Turner, the folks are so tra The folks over here really helped me out. I visited a dealership a day prior and recieved the entire shaft. Over at Allen Turner, the folks are so transparent. Nothing to hide and total truths are spoken. Zia Holly was my sales person and she did everything in her power to get me into something nice. I fell in love with the experience here at Allen Turner. I highly recommend More
by Jay Altair
Employees Worked With
Jerry Smith, Eric Sorensen, Zia Holly
January 06, 2016
Beyond excellence!! This is the second car that my family has purchased from Allen Turner Chevrolet since our move from Missouri to Crestview, the last purchase was our 2 This is the second car that my family has purchased from Allen Turner Chevrolet since our move from Missouri to Crestview, the last purchase was our 2012 silver Chevy Camaro, beautiful car and Roch was again a great salesman. Knowing that we couldn't get our hands on our hefty down payment til January 6th, we were trusted to take the car on our trip to Orlando for business, in doing this, this allowed us to cancel our rental car and hit the highway in style. Walked in on January 6th with a cashiers check and that's how business was done, couldn't ask for a more smooth transaction than this. We will be back!! Thanks to their team in Crestview, we are proud owners of a wonderful Camaro!! More
by Chefharris74
Employees Worked With
Other Employees :
Jeff Henson, Jerry Smith, Patrick O'Malley, Roch Mechrek
January 06, 2016
Silverado Purchase 01-04-15 Courteous, conscientious and and professional staff made my purchase a very pleasant experience. From the sales staff through the finance department e Courteous, conscientious and and professional staff made my purchase a very pleasant experience. From the sales staff through the finance department everyone was prompt, attentive, and friendly. I would definitely recommend Allen Turner Chevrolet anyone considering a new Chevrolet purchase. More
by Silvertrick
Employees Worked With
Jerry Smith, Patrick O'Malley, Zia Holly
January 06, 2016
Horrible dealership This is by far the worst dealer I have dealt with. Do not buy from allen turner Chevrolet. I bought a brand new Chevrolet impala and with under 3000 m This is by far the worst dealer I have dealt with. Do not buy from allen turner Chevrolet. I bought a brand new Chevrolet impala and with under 3000 miles the car has had to go back and forth to the service dept 6times for multiple dif issues. I have spoken to the owner and the service manager to get out of this lemon of a car and there response is to trade it in but you will take a loss I paid 31 thousand for this car. DO NOT SHOP HERE!!! More
by Jbev89
Employees Worked With
Service manager, Allen turner
December 17, 2015
Scam dealership and no service Needed a battery replaced on a new Cruze. Called for a service appointment and was told it would be at least 2 weeks at the earliest. I'm sorry to Needed a battery replaced on a new Cruze. Called for a service appointment and was told it would be at least 2 weeks at the earliest. I'm sorry to say I lost my temper with the service personnel. I have heard many bad rumors from others. When Mickey was service manager at Award, I had confidence in the dealership service dept. Award sales was second to none. I could always get a straight drive out price on a vehicle. Those days are gone. Buyer Beware!!!! More
by Mad farmer
Employees Worked With
Service
September 16, 2015
Do not deal with allen turner Chevrolet Bought 2015 impala from them had it two months and has been in and out of service 6 times trying to get the dealer to help with this issue and they re Bought 2015 impala from them had it two months and has been in and out of service 6 times trying to get the dealer to help with this issue and they refuse More
by Jbev89
Employees Worked With
Allen turner
March 23, 2015
Damage to car The dealership scratched my car and there were manufacturer defects on the bumper. I delt with Jeff Hensen on many of the issues I had with my brand The dealership scratched my car and there were manufacturer defects on the bumper. I delt with Jeff Hensen on many of the issues I had with my brand new malibu. I have never been treated so horribly in my life by a business. Jeff ridiculed me then sat in front of Allen Turner when I had a meeting with him and back peddled and lied about his behavior. Allen Turner supports this inappropriate and mistreatment of the military community by his general manager. In fact Allen Turner told me I was trying to get something for nothing. My advice to everyone that reads this review is go to Preston Hood Chevrolet. Everyone in okaloosa county should boycott Allen Turner Chevrolet. If you find damage on your car within the first three days of owning it take it back and demand a full refund the salesman saying being it back we will fix it is the biggest lie I have ever experianced. Allen and Jeff did more work to get out of fixing the car when it was completely under warranty. Thank god Preston Hood Chevrolet knows how to run a business and treat the military community. More
by schultzie82
Employees Worked With
Allen Turner Jeff Hensen service department
July 03, 2013
This was our first time going to Award Chevrolet to look at vehicles. David Cain was our salesman and was there every step of the way. He helped us with the different vehicles we wanted to test drive and an at vehicles. David Cain was our salesman and was there every step of the way. He helped us with the different vehicles we wanted to test drive and answered every question we had about the different vehicles. He was very professional and through his actions he made us feel welcomed at Award Chevrolet. We did not feel like we were being pressured to buy something we really did not want and he left that decision up to us. I would recommend David Cain and Award Chevrolet to anyone looking to buy a car. More
by tess1856
Employees Worked With
David Cain
April 16, 2012
Dear David Cain I wanted to let you know how happy I Dear David Cain I wanted to let you know how happy I am with my 2012 Cruze Eco. I took it for a two day road trip to Biloxi, MS this week. It did Dear David Cain I wanted to let you know how happy I am with my 2012 Cruze Eco. I took it for a two day road trip to Biloxi, MS this week. It did really well on the interstate. The ride was really smooth and I really like having cruise control in it. The gas mileage was great. It was 36 mpg with the automatic transmission for the entire trip. I am really happy to see the gas mileage be that high. The ride is very comfortable and everything handles well. It also looks really sharp with the blue metallic color. Friends have told me how nice it looks and enjoyed taking a ride in it with me. It was a pleasure to work with you on my car purchase at Award Chevrolet. Sincerely, Mary M. King More
by maryking623
Employees Worked With
David Cain
January 13, 2012
FIRST I would like to thank Mr. Roy Graves service director at Award Chevrolet, Inc. Crestview Florida! He's the only one who acted as if he cared but, the other two service managers really need to w director at Award Chevrolet, Inc. Crestview Florida! He's the only one who acted as if he cared but, the other two service managers really need to work on their customer service skills really bad! Roy discounted the total price but 8 mile or so my check engine light came back on for one of two that was in it when I dropped it off three days ago and I had to bring it back the next morning over all experience with this dealer very poor! More
by Kevin Bryant
Employees Worked With
Roy Graves (Service Director)
