Allen Turner Chevrolet

Lies, that cost me scores and money Initially I spoke highly of my experience, that's until I found out about the lies. When I asked the salesman what was taking so long, he stated that Initially I spoke highly of my experience, that's until I found out about the lies. When I asked the salesman what was taking so long, he stated that they were running my credit through multiple banks to find approval. I asked why they did not send through Eglin Federal Credit Union since all my auto loans have been through them and I have great history with them. I was told that EFCU denied my loan request. I thought that was odd but was told it was probably due to me paying off my loans fast. Ok, whatever. Was then told that PenAir approved it for 2.45% which wasn't so bad versus EFCU's 1.99%. So as I'm in EFCU to pay for my payment I asked a loan officer why my loan was rejected. She informed me that a request was never sent to them. The APR was also 2.75% not the 2.45% I was told. I was not happy since my credit was run 4+ times knocking my credit from a 720 something to a 640. Ultimately this cost me time and money not to mention my credit score. Luckily I was able to refinance my truck for a lower rate and less payment. I will not recommend Allen Turner to anyone due to this kind of practice. I am local and family has been for over a hundred years and this kind of practice does not need to happen in this town. More

Service call on a recently purchased used car The courtesy of the employees was exceptional. The electronic evaluation of electrical system was effective but I thought expensive. The repairs wer The courtesy of the employees was exceptional. The electronic evaluation of electrical system was effective but I thought expensive. The repairs were effective. The total cost for a dysfunction sensor and electrical analysis was around$300 for a $65 dollar part. It was also determined that I had a weak battery which would cost me an additional $165. When I pointed out to the service manager that I had only owned the car for a couple of weeks and they should have detected the weak battery during their evaultion of the car before sales, the battery cost was waved. Summary: Allen Turner Chevrolet was a good experience, the work was done correctly. More

Easy to deal with David Shapiro did an awesome job quieting my fears about trading in and purchasing a new vehicle! I would recommend him and the dealership to anyone! David Shapiro did an awesome job quieting my fears about trading in and purchasing a new vehicle! I would recommend him and the dealership to anyone!! More

Oil change and tire rotation On time appointment. Professionally handled. Coffee and donut were tasty! Got there early enough to find the TV channel changer and select my choic On time appointment. Professionally handled. Coffee and donut were tasty! Got there early enough to find the TV channel changer and select my choice of programs! Overall, a good few hours of my time. More

Love this dealership! Have been going to this dealer for years. It has changed names several times but the service department has remained a constant. Allen Turner has up Have been going to this dealer for years. It has changed names several times but the service department has remained a constant. Allen Turner has upped the quality even more. They have knowledgeable and friendly sales and support staff. The service department is awesome and we have never been disappointed with their work. Highly recommend. More

Satisfied and relieved The electrical work done on my Colorado was completed far quicker than I expected and remained affordable, much to my relief. Mr. Hall was the friendl The electrical work done on my Colorado was completed far quicker than I expected and remained affordable, much to my relief. Mr. Hall was the friendliest and most helpful person I had ever encountered at any service center. More

Great experience! Definitely will recommend! David Shapiro was an excellent sales rep. Fun to be around, very helpful and knowledgeable, made sure I was very well taken care of and had a smooth e David Shapiro was an excellent sales rep. Fun to be around, very helpful and knowledgeable, made sure I was very well taken care of and had a smooth experience. More

Highly recommended We were in the market for a used Silverado and found just what we were looking for at Allen Turner. Myles made the process very easy and stress free. We were in the market for a used Silverado and found just what we were looking for at Allen Turner. Myles made the process very easy and stress free. We highly recommend working with him. More

Great service despite short manning The dealership was short manned, so they called in technicians on their day off and asked staff technicians to assist as well. Great customer service The dealership was short manned, so they called in technicians on their day off and asked staff technicians to assist as well. Great customer service! More

Oil change Quality work as usual and expedient. Appt was set for 1130. Dropped my truck off the night before and they were finished before 1000 just in time to p Quality work as usual and expedient. Appt was set for 1130. Dropped my truck off the night before and they were finished before 1000 just in time to pick up for lunch! More