Allen Turner Chevrolet

Seamless trade and fair Walked in with my own written cost and trade-in expectations within a $1,000 range. This keeps me from having to think too much on my own aging feet a Walked in with my own written cost and trade-in expectations within a $1,000 range. This keeps me from having to think too much on my own aging feet and allows me to leave without guilt or second-guessing myself. I walked from another dealer during this search, then went to Allen Turner Chevy. Their first offer was within my range and I asked for a bit more in trade. They did it without hesitation, so maybe they would have given even more. Regardless, it was within my range of personal fairness to both me and them, so I closed the sale. Definitely an honest and low pressure dealership. Also, no missed and unreturned calls to sales. Conversely, no pesky sales calls blowing up your phone. My only complaint? The finance manager was overly persistent and wouldn't take no for an answer to a service contract. Why buy one with 3 years ahead of me before the first one runs out. If the truck has problems during the first three years, I'll either buy a contract near the end of the term or trade in the vehicle. He also proved dishonest when he quoted that the contract would only cost about $8/mo, bringing my monthly payment to $258. In the end, with no contract the payment was $241. Sounds more like $17/mo than $8/mo, doesn't it? I don't believe this fellow was stupid; he was dishonest. Still, I'd buy from AT again and have already recommended them to a shopping friend to go there AFTER warning him about the dishonest pain in the butt finance manager. More

Excellent customer service I was very pleased with customer service; explaining in detail the issues and working with me financially due to the fact I was just over my warranty I was very pleased with customer service; explaining in detail the issues and working with me financially due to the fact I was just over my warranty mileage. More

Outstanding customer service !! I talked to the service advisor, explained the urgency of my repair and he took care of it. My Tahoe was done in no time and we were back on the road I talked to the service advisor, explained the urgency of my repair and he took care of it. My Tahoe was done in no time and we were back on the road to houston Texas. It was on a Saturday 08/20/16 More

Excellent service wonderful staff Very pleased with the service and the wonderful staff in the service department. The waiting area is pleasant and the coffee was very good and the wa Very pleased with the service and the wonderful staff in the service department. The waiting area is pleasant and the coffee was very good and the wait for my Chevy to be fixed was minimal. Thank you! More

Patient, kind and helpful!! There were several involved with this sale and all were very kind, accommodating, patient and informative. I've been working with this dealership for There were several involved with this sale and all were very kind, accommodating, patient and informative. I've been working with this dealership for 3 years and they remain consistent in customer service across the board. More

Routine Service Visit Had made an appointment for oil change, tire rotation and balancing. Was taken very promptly at appointment time and the work was done in a prompt a Had made an appointment for oil change, tire rotation and balancing. Was taken very promptly at appointment time and the work was done in a prompt and professional manner. The rebalancing of the tires solved my minor, but annoying, vibration problem. More

great service I was greeted by friendly staff they took care of me as soon as the could. The technician who repaired my vehicle went over a few details . Very pleas I was greeted by friendly staff they took care of me as soon as the could. The technician who repaired my vehicle went over a few details . Very pleased with the service. Job well done!!!!!!!!!! More

Great service team These folks went out of their way to line up a loaner while our Traverse was in the shop and made our experience a pleasant encounter. They were infor These folks went out of their way to line up a loaner while our Traverse was in the shop and made our experience a pleasant encounter. They were informative, efficient and made sure we were well taken care of. More

Easy to work with Had a recall on my truck when I went to get it done Robert told me I would take about an hour, 30 min. later he was bringing me my keys and said it wa Had a recall on my truck when I went to get it done Robert told me I would take about an hour, 30 min. later he was bringing me my keys and said it was done. Always get good service ... More

Quick & Easy My experience was very rewarding as this was my first experience with Allen Turner Chevrolet service department. I received a recall notice relating My experience was very rewarding as this was my first experience with Allen Turner Chevrolet service department. I received a recall notice relating to a battery issue with my 2016 CRUZ. Yes I thought here we go but I was very surprised how quickly my recall issue was completed, I was offered their free shuttle service while they worked on the issue but didn't require the service. I arrived at 9 and was out by 9:45 quick and easy. I just had enough time to check with the parts department for an accessory I wanted the parts manager checked his computer website like I had done & didn't find it so he got on the phone and found out the accessories were not listed yet because the vehicle was so new. I liked the extra effort he took to help me resolve the issue. I was also impressed with the 2nd page of my report which listed my cars inspection's check list they check the whole car. Nice to know they don't just fix the problem but check for safety issues and all round vehicle needs. More