Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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We have purchased many vehicles from this dealership. Obviously we are big fans, as we keep coming back. One reason is that we think so highly of Marcus Ward. On this trip we also had the pleasure of mee Obviously we are big fans, as we keep coming back. One reason is that we think so highly of Marcus Ward. On this trip we also had the pleasure of meeting Leslie Cooper and Phillip, both of whom were a real pleasure to work with. We look forward to dealing with all three of them again. More
Brought in my 2005 Dodge Sprinter with noise under hood. The water pump had to be replaced. Was repaired on time at a fair price. They kept me informed about the repair and even though parts for this vehicl The water pump had to be replaced. Was repaired on time at a fair price. They kept me informed about the repair and even though parts for this vehicle are hard to find they got them in overnight and got the van fixed on schedule. Everyone from the service adviser Mike and the customer service courtesy driver David were very friendly.They even followed up with me after the repair to make sure I was happy. The work was done properly and the van runs great! Highly Impressive. Michael More
Great customer service. DJ made the transaction very smooth and easy. Would definitely purchase another vehicle from him. I would highly recommend him as a sales person. smooth and easy. Would definitely purchase another vehicle from him. I would highly recommend him as a sales person. More
DJ was incredible communicative. He knew a lot about the vehicle and treated us fairly. He was also quite friendly and professional. He even came in during his "off" time to sell us a vehicle. We were very vehicle and treated us fairly. He was also quite friendly and professional. He even came in during his "off" time to sell us a vehicle. We were very impressed with him and highly recommend him. David the Sales Manager is also helpful, fair and friendly. More
We bought a 2013 Dodge Grand Caravan. Adam was our saleman and Jose was our Finance man. Both were very professional. They met all our objectives in the deal. saleman and Jose was our Finance man. Both were very professional. They met all our objectives in the deal. More
Adam Crow did an outstanding job in getting me and my husband into new trucks. He is very professional and friendly. He had to stay late and we took up most of his afternoon at the dealership. We felt ri husband into new trucks. He is very professional and friendly. He had to stay late and we took up most of his afternoon at the dealership. We felt right at home at Allen Samuels! The old saying "Come by...Let's be friends!" still exists here....Just waiting for THE Allen Samuels to throw his coat over his shoulder and walk across MY front yard! We had a great experience here......Thank you, Adam Crow! More
I enjoyed the lack of pressure from the sales and finance staff, as well as what I believe is an honest attempt to meet my needs. I also tendered my old car for service that was performed in as expeditious staff, as well as what I believe is an honest attempt to meet my needs. I also tendered my old car for service that was performed in as expeditious a manner as possible. The service staff was friendly, understanding, and attentive. More
Within a day of my new Jeep Wrangler purchase in early October 2012, a defective TPMS light was found. The matter turned out to be not easily handled by the "locals", but was remedied through contact wit October 2012, a defective TPMS light was found. The matter turned out to be not easily handled by the "locals", but was remedied through contact with a manufacturer representative. Total time away from my new purchase was 6 plus hours, over a two-day period. I was given a rental car from Enterprise to use one evening. The concern and apologetic nature of Ms. Schreck and Mr. Gallagher was top-notch. More
It's great to trade and do business with such an honest It's great to trade and do business with such an honest group! And Diamond Jim is THE BEST!! I love my new Dodge Hemi!!!! It's great to trade and do business with such an honest group! And Diamond Jim is THE BEST!! I love my new Dodge Hemi!!!! More
In both experiences the salesman tookcare of my vehicle needs in a courteous,genuine and professional way. I will be refefering friends and family to go to this dealership for their auto needs and to ask f needs in a courteous,genuine and professional way. I will be refefering friends and family to go to this dealership for their auto needs and to ask for Diamond Jim Martin. More