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Allen Samuels Chrysler Dodge Jeep Ram FIAT

Waco, TX

4.9
759 Reviews

201 West Loop 340

Waco, TX

76712

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Showing 759 reviews

May 08, 2025

I purchased my vehicle and had my maintenance completed at Allen Samuels. Excellent in sales and service. More

by kristidawn1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service and gentleman driving shuttle
May 12, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We're thrilled to hear you had a great experience with both sales and service at Allen Samuels. Your satisfaction means a lot to us, and we look forward to continuing to serve you! Ted Teague, General Manager, Cell # 254-715-6909

May 08, 2025

Absolutely fantastic service. There were several maintenance items to be done to my Jeep. Not only was the work flawless but completed in just over 90 minutes. Cannot recommend th More

by Sean Winters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Reynolds,
May 12, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the awesome review, Sean! We're thrilled to hear you had such a fantastic experience with our service team. Your recommendation means a lot to us. Looking forward to helping you with your Jeep again in the future! Ted Teague, General Manager, Cell # 254-715-6909

May 07, 2025

This is the only dealership I will take my jeep to. I live almost an hour away and even though there are closer dealerships they do not treat you like family. More

by Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 08, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Starr, we’re thrilled to hear you feel at home with us! Your loyalty means so much, and we're glad you choose us for your Jeep needs. We can’t wait to continue providing you with the service you deserve! Ted Teague, General Manager, Cell # 254-715-6909

May 01, 2025

Very knowledgeable and great customer service A BIG SHOUTOUT to HOT Rod and the finance team. More

by anthony_gully
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrick Chapman , Leslie Cooper-Gholson, Rolando Perez
May 05, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the awesome review, Anthony! We're thrilled to hear you had a great experience with Hot Rod and our finance team. Your kind words motivate us to keep delivering top-notch service. We appreciate your support! Ted Teague, General Manager, Cell # 254-715-6909

April 26, 2025

Langdon was awesome! He was very knowledgeable and helped us in every step of the way in purchasing our new Jeep! We look forward to continuing our dealership partnership More

by Fathey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Langdon “LB” Brown
Apr 28, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Fathey, we’re thrilled to hear about your positive experience with Langdon! It’s great to know he provided the support you needed during your Jeep purchase. We appreciate your trust in us and look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

April 24, 2025

Amanda and all of the staff in the service department are amazing. I purchased my vehicle at this dealership 10 years ago and try to have all needed service performed by this dealership. I recently took m More

by Joeltaylor43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 28, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Amanda and our service team. Providing honest and affordable solutions is our priority, and we're glad we could help get your vehicle back on the road without breaking the bank! Ted Teague, General Manager, Cell # 254-715-6909

April 22, 2025

Gerald Harris was an excellent employee and helped with every detail along the way! I would recommend this dealership to everyone. More

by Sjean76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Cooper-Gholson, Gerald Harris
Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We’re thrilled to hear about your positive experience with Gerald. Our team works hard to ensure every detail is taken care of, and your recommendation means the world to us. Looking forward to welcoming you back! Ted Teague, General Manager, Cell # 254-715-6909

April 21, 2025

First timer at this dealership and honestly can say I was super pleased with not only our salesman LB but everyone we encountered was very nice! Now back to LB, he went above and beyond for us and we walked More

by tsue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Langdon "LB" Brown, Leslie Cooper-Gholson, Rolando Perez
Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for sharing your experience! We're thrilled to hear that LB and our team exceeded your expectations. Enjoy your new 2025 Ram truck, and we look forward to seeing you again! Ted Teague, General Manager, Cell # 254-715-6909

April 21, 2025

The three staff members that I dealt with (listed below) were very courteous and knowledgeable. They took the time to answer questions and made the entire process pleasurable. More

by lgoss155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hopkins and Dalton Lampley, Leslie Cooper-Gholson
Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We're thrilled to hear that our team provided you with excellent service and made your experience enjoyable. We appreciate your feedback and look forward to helping you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

April 21, 2025

My service was done with minimum waiting time and the refreshments were very good with something for everyone More

by swarren241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Larson
Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed your experience and our refreshments. We aim to provide quick and enjoyable service for everyone. Your support means a lot to us! Ted Teague, General Manager, Cell # 254-715-6909

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