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Allen Cadillac GMC
Laguna Niguel, CA
246 Reviews
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246 Reviews of Allen Cadillac GMC
October 11, 2015
Love our YukonXL Denali! Our experience with Allen Cadillac has been exceptional from beginning to end. We will definitely continue our relationship with them. From the first Our experience with Allen Cadillac has been exceptional from beginning to end. We will definitely continue our relationship with them. From the first person you meet to finance it all was pleasurable. More
by SueRiley3
Employees Worked With
Matt, Sales Manager , Peter Martin, Dan Vega, Ron Evans
October 09, 2015
Great overall experience! My Wife and I just purchase a new 2016 Yukon Denali XL and had a great experience with Rod Foster and his team! Thanks again! Ryan & Shannon Ekeda My Wife and I just purchase a new 2016 Yukon Denali XL and had a great experience with Rod Foster and his team! Thanks again! Ryan & Shannon Ekedal More
by bolts17
Employees Worked With
Rod Foster
October 03, 2015
Pleasant, Knowledgeable, No Pressure Service Peter Martin's knowledge and personality made this purchase a pleasure. John Armijo's through but no pressure attitude was a breath of fresh air. Peter Martin's knowledge and personality made this purchase a pleasure. John Armijo's through but no pressure attitude was a breath of fresh air. More
by sunny-deal,m&d2015
Employees Worked With
Peter Martin
September 23, 2015
Superb Service, Honesty, and Integrity I have been getting my SUVs and trucks serviced at Allen for several years and been more than pleased with my long-time service adviser Tim Bright. I have been getting my SUVs and trucks serviced at Allen for several years and been more than pleased with my long-time service adviser Tim Bright. Last week, I went to Allen to see if I could make a good deal on a new Yukon Denali. I dealt with Elise Ranauro, Tim Kelly, and Matt Schaefer on the sales side and John Armijo in finance. They made the deal really great (better than any other dealer in Orange County), fast, and professional. They really know their stuff and did not play any of the "dealer games" that people dread. I highly recommend Allen Cadillac GMC in general, and the folks mentioned here in particular! More
by Bright Deal on Denali at Allen
Employees Worked With
Matt Schaefer, Tim Bright, Elise Ranauro
September 22, 2015
Amazing Customer Service Outstanding service and the reason I drive down from Los Angeles! Dan was amazing! He arranged the service last minute even with a loaner vehicle and Outstanding service and the reason I drive down from Los Angeles! Dan was amazing! He arranged the service last minute even with a loaner vehicle and stayed after hours on a Friday as I was running late stuck in LA traffic! All the work performed as discussed, on time, they even washed my car and had it ready for me when I arrived! Fast, courteous and professional staff! I will definitely be back! After the terrible service at the Torrance Cadillac location this was such a pleasure to have my car service! I will buy my next car here no doubt! More
by Frustrated customer
Employees Worked With
Dan Vega, Dan Vega
September 11, 2015
Another Great Deal This is my second Cadillac from Allen Cadillac and John Clune. The process was quick , easy and John is a pleasure to deal with. I love the car and t This is my second Cadillac from Allen Cadillac and John Clune. The process was quick , easy and John is a pleasure to deal with. I love the car and the service at Allen is always top notch. Thanks John! I will be back for my next Cadillac when I get tired of this one. More
by XTSGary
Employees Worked With
John Clune, Anthony Huerta
August 28, 2015
Quick I needed to purchase the Yukon in-between my sons basketball games and the guys at Allen made it happen. Eric was great to work with and answered all I needed to purchase the Yukon in-between my sons basketball games and the guys at Allen made it happen. Eric was great to work with and answered all of my questions. John in finance was aware of my time frame and went through all of the finance options that were offered, and didn't waste any time. The guys were great! More
by Yukon
Employees Worked With
Eric Tourbin
August 27, 2015
Getting into a new lease for a Cadillac ATS On 08-26-2015, my wife and I visited the dealership and met with our favorite and long-time car salesman, Aaron Vega, who actually works at the co-loc On 08-26-2015, my wife and I visited the dealership and met with our favorite and long-time car salesman, Aaron Vega, who actually works at the co-located Hyundai side of the dealership. We were interested in trading in our 2013 Cadillac ATS lease and getting into a new one. Aaron took care of everything and we were able to show up and do the paperwork without any haggling whatsoever. It was breeze. Maybe that's why we keep going back to Aaron and Cadillac....this is our third car. Aaron and the folks at Allen treat us like rockstars. It was very pleasant and very easy. Thanks very much. Please commend Aaron on our behalf; he's a credit to your outfit. Sincerely, Michael and Gabby B. More
by Gandalf
Employees Worked With
Aaron Vega - at the Hyundai part of the dealership (co-located with Cadillac)
August 24, 2015
***SNAKES ON A CAR LOT!!*** I SUBMITTED A OFFER ON A 2009 CADILLAC USED THAT WAS FOR SALE. MY OFFER WAS TURNED DOWN BY BOSS MAN MARK BECAUSE THE CAR HAD NOT BEEN ON THE LOT 60 DA I SUBMITTED A OFFER ON A 2009 CADILLAC USED THAT WAS FOR SALE. MY OFFER WAS TURNED DOWN BY BOSS MAN MARK BECAUSE THE CAR HAD NOT BEEN ON THE LOT 60 DAYS YET.IT WAS 34 DAYS AT THIS POINT.TO EXCEPT MY OFFER THE CAR HAD TO BE ON THE LOT 60 DAYS.THEN MY OFFER WHICH WAS A GOOD OFFER WOULD PROBABLY WORK HE TOLD ME.60 DAYS FINALLY WENT BY.I CALLED MONDAY NOON AND THE OFFER WAS ACCEPTED.THEY CONGRATULATED ME AND ASK FOR MY I.D AND INSURANCE ALONG WITH THE LETTER FOR FINANCE FROM MY LOCAL CREDIT UNION WITH BUYER INFO... I WAS PRE-APPROVED BEFORE I BOUGHT THE CAR. I FAXED THE PAPERWORK THAT DAY MONDAY AFTERNOON.THEN CALLED THE DEALER TO COMFIRM.PAPERWORK ARRIVED WAS IN GREAT ORDER I WAS TOLD.I WAS LATER CONTACTED BY MY SALESMAN TIM KELLEY. HE TOLD ME SINCE I LIVE 125 MILES AWAY HE WOULD OVERNIGHT THIER PAPERWORK FOR ME TO SIGNED, BUT THE SIGNATURES NEEDED TO HAVE A NOTORY INVOLVED. NO PROBLEM I SAID. EXPECTING THE PAPERS ON WEDNESDAY I WAITED. NO PAPERS SHOWED. I CALLED THE DEALER 4 TIMES TO GET ANSWERS AND NOTHING. AT THIS POINT I'M VERY WORRIED.SO I WAITED TILL THE NEXT DAY. NOTHING. I FINALLY GOT A CALL FROM MY SALESMAN THURSDAY A.M.HE APOLOGIZED AND TOLD ME THAT HE WAS GOING TO DRIVE THE CAR AND THE PAPERWORK TO ME ON FRIDAY AND ALL WAS WELL. DONT WORRY HE TOLD ME. HE SAID I WILL SEE YOU AT NOON FRIDAY WITH YOUR NEW CAR. SO I TOOK THE DAY OFF WORK AND WAITED LIKE A LITTLE KID IN A CANDY STORE. AT 3:30PM THE SALESMAN CALLED. HE TOLD ME THEY SOLD MY CAR TO SOMEONE ELSE ON THURSDAY P.M. FOR MORE MONEY! SNAKES!!! I WAS MAD AS xxxx.THE CAR WAS BOUGHT ON MONDAY BY ME.HOW COULD THIS BE. BOTTOM LINE THEY LIE & DONT CARE. THIS CLASSLESS CADILLAC DEALER LIES & SHOULD NOT BE TRUSTED. ***BEWARE SNAKES ON A CAR LOT...*** ALLEN CADILLAC CUSTOMER SERVICE. THE CROOKS... THEIR NOT YOUR FRIEND... More
by THE GOOD GUY
Employees Worked With
TIM KELLEY AND HIS MANAGERS.
July 27, 2015
Complete Satisfaction I knew the car I wanted,and what I wanted to pay,Iwas computer referred to Allen, and leased my choice at my price. I never had to visit the dealer, a I knew the car I wanted,and what I wanted to pay,Iwas computer referred to Allen, and leased my choice at my price. I never had to visit the dealer, and my car was delivered to my house. My lease had 6 month to go and I received a very fair offer for a renewal, We spoke on the phone, received satisfactory answers, and in three days got a new car delivered.All questions were answered and I am fully satisfied. I have done all this on the phone, and have never had to visit the dealer.It is the easiest purchase/lease transaction in 66 years of dealing with car dealers. More
by caduser,stan88
Employees Worked With
John Clune
