Allan Vigil Ford Lincoln

I am 100% satisfied with the maintenance service that was done of my Lincoln Mark LT and Lincoln MKS. The quality professional service starts from the top with the Service Manager, MS. Holly Buchannan, her a done of my Lincoln Mark LT and Lincoln MKS. The quality professional service starts from the top with the Service Manager, MS. Holly Buchannan, her attention to detail and advice keeps my vehicles running in top shape. I only allow MS. Buchanan and her staff to do all the service on my vehicles, to include the purchasing and servicing of the tires. Again thank you so much MS Buchannan and staff! More

I scheduled a 7:30a Quick Change appointment for an oil change, rotate and balance tires and front and back wipers for 2017 Ford Edge. It took more than 4 hours to service. FOUR FREAKING HOURS!. No text me change, rotate and balance tires and front and back wipers for 2017 Ford Edge. It took more than 4 hours to service. FOUR FREAKING HOURS!. No text messages or communication while waiting. Nothing. I’m a repeat customer since 2009. This was the most unprofessional service experience. I’m giving 2 stars because the new sales manager saw disgust on my face and apologized for something he had no control over. Next time I will ask how long will it take and can you give me a text update? More

As always, Allen Vigil Ford repaired my Fusion with the utmost professionalism and speed. It runs like it did when we first bought it. utmost professionalism and speed. It runs like it did when we first bought it. More

Very professional I have always received outstanding service on my trucks even when I had some major repairs done they kept me informed on the progress service on my trucks even when I had some major repairs done they kept me informed on the progress More

I think the mechanic shop agents when you bring your truck in should be more. Courteous to you all replies. Professional On replying back to the customers If you call about your truck. There should b truck in should be more. Courteous to you all replies. Professional On replying back to the customers If you call about your truck. There should be a call back. In a reasonable time. More

My interactions with Orolando McNair was very positive and overrides a previous distasteful experience with Allan Vigil Ford Lincoln. I purchased from him and felt confident that I had made the right dec and overrides a previous distasteful experience with Allan Vigil Ford Lincoln. I purchased from him and felt confident that I had made the right decision. I appreciated the explanation regarding the Certified Pre-owned program and the availability of a low mileage vehicle that met the requirements that I wanted. The system could be tweaked for the length of transaction time and pricing information. More

If you take your car back for the same problem, they'll say your problem is different, and charge you again. I don't trust them anymore. say your problem is different, and charge you again. I don't trust them anymore. More

Jasmine was very wonderful, courteous, professional and with a lot of smiles. she is very prompt and proactive with information regarding the repairs. with a lot of smiles. she is very prompt and proactive with information regarding the repairs. More

I forgot to mention that the Special Finance Manger was also very helpful too. us also very helpful too. us More