Back

All Star Volvo Cars of Baton Rouge

Baton Rouge, LA

not yet
rated
25 Reviews

10101 Coursey Blvd

Baton Rouge, LA

70816

Directions

By Type

25 Reviews of All Star Volvo Cars of Baton Rouge

August 24, 2023

Dear AllStar Volvo Service Team, As a military veteran and a dedicated Volvo owner for many years, I've come to expect a certain caliber of service from the Volvo brand. Having owned four Volvos, my exper More

by djpholando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Friendemic Reputation
Aug 29, 2023 -

All Star Volvo Cars of Baton Rouge responded

We appreciate you taking the time to share your experience with us and we sincerely apologize for the inconvenience you faced. Despite our efforts to provide efficient services, it seems that we fell short during your visit. Regarding the A/C repair, we assure you that the delay was a result of awaiting approval from the warranty company and the delivery of the necessary part. The Park Sensor alert was active when your vehicle was initially brought in and the Start Stop alert was not present post-repairs. Our Service Manager proposed a solution where the labor costs would be covered if you could cover the costs of the software and support battery. As per our last conversation, this was agreed upon. We continuously strive to enhance our services and your feedback will be pivotal in identifying areas for improvement. Should you have any other concerns, please do not hesitate to contact us. Sincerely, All Star Customer Care reviews@allstarautomotive.com

August 18, 2023

It wad nice good employees that are very welcoming and got me in a car the I like More

by stetsonj2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric , Friendemic Reputation
Aug 19, 2023 -

All Star Volvo Cars of Baton Rouge responded

It makes us very happy to know our nice Sales Team was very welcoming and got you in the car that you like. Thank you for your business and congratulations on your new purchase. We are so grateful for your positive five-star review.

June 23, 2023

I emailed the dealership to inquire about a pre-owned XC60 I had seen advertised. I received an informative, immediate response. I haven't visited yet as other activities conflicted with my scheduling a More

by Ann
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Jun 24, 2023 -

All Star Volvo Cars of Baton Rouge responded

Ann, thanks for sharing this five-star review with us. It makes us proud to know that you received an informative and immediate response to your inquiry from our Sales Department on a preowned Volvo XC60. We look forward to assisting you again at All Star Volvo Cars of Baton Rouge.

May 19, 2023

Staff were attentive and knowledgeable. They went above and beyond the typical amount of work to provide great service More

by jalop23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedwin, Dallas Fort
May 20, 2023 -

All Star Volvo Cars of Baton Rouge responded

Hi, we truly appreciate your uplifting review here at All Star Volvo Cars of Baton Rouge. We're happy to read that our team provided an attentive and knowledgeable experience for you, and went above and beyond to provide you with great service. We are always happy to help.

January 28, 2023

Very friendly. Many options for maintenance times which was super convenient for a working mom! More

by mimivg111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Jan 30, 2023 -

All Star Volvo Cars of Baton Rouge responded

Our Service Team always aims to be accommodating to our customers' busy schedules. We are happy to see you experienced that as well. Thank you for trusting All Star Volvo Cars of Baton Rouge with the service of your vehicle.

January 13, 2023

Dallas Fort and Ron Bauder made the purchase of our lease a painless experience. We drove off the lot very happy with our ‘certified preowned’ vehicle and appreciative of the great service! More

by The Guidrys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Fort, Ron Bauder
Jan 15, 2023 -

All Star Volvo Cars of Baton Rouge responded

Hello, it means a great deal to us here at All Star Volvo Cars of Baton Rouge that you were able to leave with a new vehicle. We appreciate you taking the time to give our Sales Department this 5-star review and look forward to helping with any future automotive needs. Take care and have a great day.

January 01, 2023

Very nice people, service is very good, but I’ve been waiting for a year now to get seat cover replaced and still haven’t gotten it More

by Raymondalleman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Jan 03, 2023 -

All Star Volvo Cars of Baton Rouge responded

Thank you very much for leaving us this positive review of our Service Department. We appreciate your feedback and are pleased to know you received top-quality service from our team here at All Star Volvo Cars of Baton Rouge. Thank you for choosing to do business with us, and we hope you continue to visit us for your vehicle's needs.

October 08, 2022

Buying a car from another side of the country can be enjoyable and can be a nightmare. Special shot out to Dallas Fort & Ron Bauder Thankfully, they made the transaction one of the most straightfo More

by Amr.Elzagh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ford , Ron Bauder, Friendemic Reputation
Oct 10, 2022 -

All Star Volvo Cars of Baton Rouge responded

We here at All Star Volvo Cars of Baton Rouge are excited to learn you enjoyed a hassle-free, transparent, and straightforward car buying experience working with our professional Sales Team. Thank you for your perfect five-star review and strong recommendation of our amazing dealership. congratulations on your new vehicle. We look forward to welcoming you back for any future needs. Have a great day.

Oct 10, 2022 -

Amr.Elzagh responded

it is very hard to build trust, let alone finish a sale and answer all questions which generated interest in more products in the car all in 48 hours , the guys are a gem , makes you feel right about spending more at your business efficient, professional and get things done thank them for me please and tell them they are appreciated and I know this won't be last car I buy from you keep up the fantastic team and performance! Thank you Amr

September 13, 2022

They found and fixed the problem, very good customer service. Would recommend this all-star dealership. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Normand
Sep 14, 2022 -

All Star Volvo Cars of Baton Rouge responded

Hi Sarah! Thank you for choosing All Star Volvo Cars of Baton Rouge for your service needs. We are pleased to know that our Service Team was able to diagnose your vehicle and offer you top-notch customer service. Please let us know if there is anything else we can do for you.

August 28, 2022

Ron was pretty good. Manger was good as well, great customer service will definitely recommend them. Thank you More

by Ireneaziabor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 31, 2022 -

All Star Volvo Cars of Baton Rouge responded

Hello, All Star Volvo Cars of Baton Rouge would like to thank you for taking the time to leave a great review. We take pride in knowing that our customers have an excellent experience and leave our establishment happy. Thank you for allowing us to serve you and we welcome you back anytime.

1