All Star Honda Abilene
Abilene, TX
Filter Reviews by Keyword
By Type
1,795 Reviews of All Star Honda Abilene
He was rude and pushy, seemed to insinuate that I couldn’t afford the vehicle I was looking at, and make me feel extremely uncomfortable as a woman trying to buy a car on her own. I chose to not have couldn’t afford the vehicle I was looking at, and make me feel extremely uncomfortable as a woman trying to buy a car on her own. I chose to not have my husband take off work to come with me, but that was clearly a mistake, as I won’t be taken seriously, or have my personal space respected without him apparently! More
The repairs were great, but communication was poor. I had to call several times over two weeks and was told twice that a tow truck would be sent, never came. I finally just had to call a tow truck and I had to call several times over two weeks and was told twice that a tow truck would be sent, never came. I finally just had to call a tow truck and have them drop it off and the service department didn't have any record of our calls. Then when I went to pick it up, they had not done the airbags. Also, when I got my car back their was a vape pen in my backseat that my kids found! I also found 2 plastic containers that once had jello shots in them. I don't care what people do and no judgement, but not in my car for my kids to find. I also need more work done and gave me estimate, but it wasn't in my paperwork. I've called and left a message to get the paperwork and set up a time to get the rest of the work done. No calls back, again. So, 4 stars are for the actual work done - it was done well. More
Honda of Abilene has excellent customer service. The service center is great. Jewelz gives such great customer service and goes above and beyond in making sure you are kept up to date on what is goi The service center is great. Jewelz gives such great customer service and goes above and beyond in making sure you are kept up to date on what is going on. It was a very pleasant experience. Thank you! More
Always attentive and courteous. Friendly staff. Been treated with professionalism. Good location. Wish they would provide loaner for long service as needed Friendly staff. Been treated with professionalism. Good location. Wish they would provide loaner for long service as needed More