All Star Honda Abilene

My niece purchased her first vehicle here she's a single mother with a one-year-old baby. She discovered there was no spare tire. Also had a 2017 Tire on front.Luckily she has me.all star/1star! Not even ma mother with a one-year-old baby. She discovered there was no spare tire. Also had a 2017 Tire on front.Luckily she has me.all star/1star! Not even managment would give me a donut or even just a wheel I would put a tire on myself! Probably claim to be Christian organization sad! More

Never take your vehicle here for repairs! I he sales team will find your number and harass you to purchase a new car! Had two sales “managers” call me within the same day even after I strongl I he sales team will find your number and harass you to purchase a new car! Had two sales “managers” call me within the same day even after I strongly told them NO. They service department will lie to you about issues with your vehicle and charge you ungodly prices. They will also tell you the part is new and it’s actually refurbished. Charged me $1100 for a used alternator that didn’t fix my car issue at all. Service manager won’t answer my calls. Hopefully my credit card company can stop payment because these people are predators only! Never go here More

Was interested in looking @ a vehicle I saw online spoke to Victoria Villarreal and she was the BEST 👏👏 She was patient with myself as well as understanding what I was looking for in a vehicle she's the to Victoria Villarreal and she was the BEST 👏👏 She was patient with myself as well as understanding what I was looking for in a vehicle she's the sweetest, I did not feel pressured as I have in the past with other dealer ships... Will definitely be sending friends and family to Victoria More

2024 April 2nd I dropped off a running Honda Odyssey fifth gen 2010 to Josh with customer service for a Diagnostic test nothing more. Yesterday Josh told us it would cost $1,400 to fix it, but would wai fifth gen 2010 to Josh with customer service for a Diagnostic test nothing more. Yesterday Josh told us it would cost $1,400 to fix it, but would wait to hear from us to start any work. Today's we found out without our permission they had removed the part and broken the part and no longer running so we can't get our van back. DO NOT DO BUSINESS WITH THEM!!!! DISGUSTING!!! More

I test drove a civic in 2018. I still get calls about that civic today. 2023 they have been selling my information since. 🤦🏼‍♀️ I still get calls about that civic today. 2023 they have been selling my information since. 🤦🏼‍♀️ More

Stopped in with every intention of going home with a new car. Talked to Robert. He seemed nice enough. I found they had removed the monroney stickers from the windows of all the new cars. named after Oklaho car. Talked to Robert. He seemed nice enough. I found they had removed the monroney stickers from the windows of all the new cars. named after Oklahoma Senator Almer Stillwell “Mike” Monroney. The senator sponsored the Automobile Information Disclosure Act of 1958, which mandated that the sticker be visible on the side window of every new car for sale in the U.S. They did have an addendum sticker adding 1999.00 for items that would normally cost about 300.00 in retail. They even used the tire nitrogen as an added item. I thought that went away years ago. I walked away from this dealer fast. I can’t afford to give them a 2000.00 bonus and they can’t even disclose the information that is required by law. More

Our 2022 Odyssey has a problem with the back sliding door popping back open when you shut it but not always but sometimes as many as 5 times in a row. It’s been in the shop several times..was told that if i popping back open when you shut it but not always but sometimes as many as 5 times in a row. It’s been in the shop several times..was told that if it didn’t show up on their diagnostics it wasnt their problem. Won’t recommend this place to anyone!! The girl got rude and hing up. More

It’s been almost 6 mos since my car purchase at Honda of Abilene and I’m still feeling traumatized by my experience, from the Supervisor up to the general mgr! They stole my paid-off car from right under me Abilene and I’m still feeling traumatized by my experience, from the Supervisor up to the general mgr! They stole my paid-off car from right under me, only to turn around and attempt to sell me my own car!! xxxxxxxx! More

The 5 star review is for Randy. Seems like he's the only employee who cares about customer service. Seems like he's the only employee who cares about customer service. More