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All Star Honda Abilene
Abilene, TX
1,797 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,797 Reviews of All Star Honda Abilene
August 16, 2018
Friendly and professional I was greeted right away, even though they were very busy. They got my car in and performed the required maintenance promptly. A representative covere I was greeted right away, even though they were very busy. They got my car in and performed the required maintenance promptly. A representative covered all of the work they had done and sent me on my way. I am confident in this service department. More
by DIVEDAVE
Verified CustomerEmployees Worked With
Mike Finch, Karla O'Connor
August 16, 2018
Fast & efficient Mike is a great service advisor. Had me in and out,explained everything well and set an appointment for a repair next week. Vey satisfied. Mike is a great service advisor. Had me in and out,explained everything well and set an appointment for a repair next week. Vey satisfied. More
by KARLOUCHA
Employees Worked With
Mike Finch
August 16, 2018
Great I like take my car here for service because I know they can good care of my car nothing will go wrong, peace of mind I like take my car here for service because I know they can good care of my car nothing will go wrong, peace of mind More
by thomaslv01
Employees Worked With
Karla O'Connor
August 16, 2018
Quick but expensive Really quick in and out. Personally I found the cost to be really high, considering I spent so much on car. Found out there is a lifetime oil change p Really quick in and out. Personally I found the cost to be really high, considering I spent so much on car. Found out there is a lifetime oil change program but I was not offered that. I won't be going back for oil change. Too far to drive for that price. More
by cmday8
Employees Worked With
Karla O'Connor
August 14, 2018
Awesome! Jewelz was really great and met all of our needs. She was very understanding and showed us exactly what we wanted! Great place and a friendly staff! C Jewelz was really great and met all of our needs. She was very understanding and showed us exactly what we wanted! Great place and a friendly staff! Come see Jewelz, she’s awesome! More
by Deannah96
Employees Worked With
Jewelz Graham
August 14, 2018
Overpriced and Untrustworthy I have gone here for 3 years. After each service visit I want to pull my hair out. Generally it’s with customer service or trying to do service that I have gone here for 3 years. After each service visit I want to pull my hair out. Generally it’s with customer service or trying to do service that isn’t required in accordance with the maintenance manual. Recently I wanted to get an oil change and a quote for new tires. When the service was completed I presented a coupon to the cashier that should have gave me $20 off an over priced oil change. I was repeatedly told that it was not allowed to apply coupons after the service was performed and that if I want to use coupons in needs to be stated before the service is performed. So because they refused to allow me to use a $20 coupon, I took my $900 tire change quote from Honda of Abilene and got the work performed somewhere else. I will be getting my service elsewhere and will only use Honda of Abilene when absolutely necessary. I will not buy a car from them. More
by ECHO08
Employees Worked With
I don’t remember the name but the manager (Deb) was involved
August 14, 2018
A great service Every time I took my car for a service, I’ll always receive a good customer service ,Mike Finch is a very good and friendly employee his always exp Every time I took my car for a service, I’ll always receive a good customer service ,Mike Finch is a very good and friendly employee his always explain about the service to make sure everything is ok. More
by NORMA.DENNISON
Employees Worked With
Mike Finch
August 13, 2018
Great service , clean facilities and friendly staff. Would recommend this dealership and would buy another vehicle. Lifetime oil change plan is the way to go! , clean facilities and friendly staff. Would recommend this dealership and would buy another vehicle. Lifetime oil change plan is the way to go! More
by SALLGOOD68
Employees Worked With
Kendell
August 12, 2018
Recalibration of lane assist feature Installation of a new windshield resulted in the need for recalibration of the lane assist feature. Service Advisor Kendall arranged for this service Installation of a new windshield resulted in the need for recalibration of the lane assist feature. Service Advisor Kendall arranged for this service. The feature is now working perfectly. More
by JNOLANKELLEY
Employees Worked With
Kendall Gunter
August 12, 2018
Service and parts department The day I went in to buy the truck it was in the shop getting the a/c fixed I left the dealership and got a half mile from dealership and the a/c went The day I went in to buy the truck it was in the shop getting the a/c fixed I left the dealership and got a half mile from dealership and the a/c went out so I called my salesman and he said bring it back in the morning so I did they ended up having the truck a whole week they finally figured out what was wrong with it and said the part was on back order for 2 months and I could come get the truck and drive it until it came in with temperatures in the 100’s and no a/c they gave me a loaner and after 2 days called me and said they needed the truck back and let me have mine back and told me they found the part at another dealer and would call me in two days when it came in I went and got it and noticed the electric rear window didn’t work so I called them and the said that I’d have to fix it cause they didn’t have the money to fix it cause the electric motor cost a $ 123.00 finally a week and 2 days later I got the truck back so the parts and service department are very undependable and very slow will not recommend them to anybody and will be writing a letter to the editor of my local newspaper More
by Rudedog065
Employees Worked With
Adrian Van Der Vlist, Mike Finch, Karla O'Connor, Carl The Car Guy
