All American Subaru in Old Bridge

When I walked in the door at All American Subaru I was met by Dan Lenox. He greeted me with a smile and seemed very knowledgeable of the inventory. Although I was a little hesitant about buying my first met by Dan Lenox. He greeted me with a smile and seemed very knowledgeable of the inventory. Although I was a little hesitant about buying my first new car, Dan made the overall experience enjoyable and worked very hard to get me the price I needed in my budget. All American Subaru was a very professional place with very knowledgeable sales staff. I have been telling my family and friends about the professionalism of All American Subaru and always recommend that they use Dan when going there. After dealing with negative dealership experiences in the past, it is great to finally find one that goes above and beyond to make my experience a positive one! More

Upon looking at cars, my wife and I had the pleasure to meet with George Villafane. In my thoughts, George was probably one of the nicest salesman we have ever come in contact with. He was very personable, meet with George Villafane. In my thoughts, George was probably one of the nicest salesman we have ever come in contact with. He was very personable, with an air of understanding and appreciation of our business. We had questions, George gave us answers. Normally, we take our business local to us and go to Pine Belt Subaru, not anymore after meeting George. The only place we will now go is All American Subaru; they treated us like humans and not dollar signs. He set us up with a car that would be best for our son, a car which he now can't part with. The dealership itself had one of the largest selection of makes that I had seen; we did our fair share of searching around as well. I am very happy with the overall business we received from All American Subaru. To anyone that is looking for a Subaru, I suggest going to there and having a talk with George. More

Knowledgeable, polite, not agressive salesperson. Can Knowledgeable, polite, not agressive salesperson. Can not rate customer service / maintenance experience yet as this is a new car and my first time Knowledgeable, polite, not agressive salesperson. Can not rate customer service / maintenance experience yet as this is a new car and my first time at this dealer. I probably could have negotiated a better price, but I did not feel like doing so. More

Best car buying experience! Everyone was great-from the receptionist to upper management! If you have a need for a new/used car or truck-see Kevin H. Note: They do commercial vehicles and this was my first receptionist to upper management! If you have a need for a new/used car or truck-see Kevin H. Note: They do commercial vehicles and this was my first exerience with their dealership. More

Last year, I bought a Subaru, for my wife, at this dealership. Although the sales person was excellent, dealing with the administration through the general manager was a disaster. General manager dealership. Although the sales person was excellent, dealing with the administration through the general manager was a disaster. General manager has been changed, so I thought I would give them another shot as I was now replacing my Subaru. They had no vehicles in the trim line I wanted (Forester 2.5X Touring) and all of the vehicles that they did have in stock had been pinstriped at the future owner's expense. This type of dealer forced items is a marketing tool whose day has come and gone. They will not see me again. More

Worked with an internet representative and got a price that the sales manager had agreed upon. I was then given an appointment at the dealer - Internet Rep was there, but never even said hello or came ov that the sales manager had agreed upon. I was then given an appointment at the dealer - Internet Rep was there, but never even said hello or came over, another rep took over. He tried to sell me a different car at first, then stated error with the internet price we had agreed upon. After I showed the email with the price, they agreed on the original sales price. It took from late MORNING to 5PM to finalize the deal. They, initially ,refused my payment method for the deposit (which I tried to confirm with 2 emails BEFORE I went to dealer). Finally we agreed on the method of payment for the deposit. A number of HOURS later, I was sent to the finance department where they try and sell you an extended warranty for $1999. Subaru, directly, will sell you a similar warranty for $1000. When I refused, they make you feel like your ignorant in not excepting such a great price for the extended warranty. All in all, not a great experience - I, personally, will look to another dealer in the future. More

Sales person and manager were friendly enough, but the main reason I'm satisfied is that they met the lowest price I found on the Internet so that I didn;t have to travel 50 miles to get that price. (By t main reason I'm satisfied is that they met the lowest price I found on the Internet so that I didn;t have to travel 50 miles to get that price. (By the way, service just awful for a the first few times I needed them, but they have since separated their Ford service area from their Subaru service area and things seem much better.) More

I turn in my 2009 Forester and got a 2012 Tribacer. All the employees wre very helpful and made sure I understood every step of the endless paper work.- the employees wre very helpful and made sure I understood every step of the endless paper work.- More

I went for a test drive an decided to purchase a 2012 impreza. It was a Saturday, and they couldn't finalize the transaction the same day, so I left a deposit and went back on Monday. Left work early, d impreza. It was a Saturday, and they couldn't finalize the transaction the same day, so I left a deposit and went back on Monday. Left work early, drove over one hour to get there, and was told that there was a problem. They originally sold me a car that couldn't be sold! the sales person offered me a similar car with other options and wanted to charge extra for that. The manager did not appear for an explanation, and the sales person kept saying that it was not his fault. The worse customer service experience I had in years! When I asked them to cancel the transaction, they said it would take 3 days to refund my deposit. I requested to get back all signed paperwork and was told it had been shredded, but how can I be sure that all my personal information is not in the wrong hands? All American Subaru has lost a customer, and I will make sure to broadcast my experience as often as possible. Customers should be treated with more respect. More

The overall experience was very good. The Salesman (Chuck Boyle) was very friendly, knowledgeable and courteous. I would certainly recommend this dealership and salesman.This also includes all the su (Chuck Boyle) was very friendly, knowledgeable and courteous. I would certainly recommend this dealership and salesman.This also includes all the support staff that All American Subaru has to assist customers with a good buying experience. When buying a Subaru, I would strongly recommend this dealership and this particular salesman. More