All American Subaru in Old Bridge
Old Bridge, NJ
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997 Reviews of All American Subaru in Old Bridge
First and foremost, for the discerning customers who put a great deal of faith in these reviews but worry that some people hand out "great service" reviews too freely, I would like to assure you this is not a great deal of faith in these reviews but worry that some people hand out "great service" reviews too freely, I would like to assure you this is not the case with me. My namesake/moniker (being MyLastKia) originated from the first car my wife and I purchased, and the not so happy review that ensued from it can be found on this website, dated June 27, 2013, for Freehold Kia in NJ, for reference. True to my moniker, we did not even look for another Kia (no ill will towards the cars themselves, only the dealership). That being said, I was very happily surprised by the quality of service, the great prices, and most notably, the absence of what I consider schemes or sales tricks at All American Subaru. Iryna first greeted my wife and me while we were perusing the lot, comparing sticker prices on various models with those of other dealerships from a spreadsheet I had printed out with the help of USAA's pricing tools and my own research. When we told her we were just looking at the moment and didn't yet need assistance (it was our first day searching on lots for a vehicle, and we tend to take our time), Iryna happily let us continue looking alone, without following us at a distance the way many salespeople tend to do. After looking through the inventory, we checked back in with Iryna before leaving the lot in order to test drive one of the vehicles, as well as to give her a better idea of what we were trying to find, already impressed by how low their prices were compared to other Subaru dealers in the area (compared to Freehold Subaru, Victory Subaru, Richard Lucas Subaru, Somerset Subaru, Flemington Subaru, and probably others I forgot). She made a good, but low-pressure sales pitch on working with us on price, seeing if we might be interested in purchasing that day, but was very accepting of our affirmation that we were not yet ready to buy. We then spent the following two days looking through other dealership's lots and comparing prices before returning to All American. At this point, my wife and I had narrowed out choices down to one or two cars at each of two dealerships, and basically the determining factor was going to be who could work with us the most on price (we didn't have our heart set on any particular color, package, etc, we just wanted the best deal). When we sat down to negotiate the contract, we told Iryna ahead of time we were not yet prepared to buy, but wanted to see what the bottom line price would be after taxes, fees, etc to compare to the other dealership, and she was very understanding. Much to my surprise, the only additional fees were the standard "service fees" (which was only $275, fixed price, displayed in the showroom, which is great!), the "dealer prep" fee (which bugs me, but I get it, and every dealership seems to have it), and the window etching fee, which always ticks me off because no one ever really wants it. We first negotiated the price of the car itself, which was already well below KBB, and she was able to take a fair amount off of that already discounted price, then was also able to dramatically cut the "dealer prep" fee (this was in place of my request to drop the window etching fee that had irked me, but the price reduction came out equivalent to cutting the window etching, presumably just a tax and/or accounting measure for the dealership). We then negotiated for an additional, dealer-install option of a remote starter, where she was also able to work with us on the price. My wife and I were so impressed with her patience, salesmanship, and willingness to work with us on prices, that we uncharacteristically took the deal on the spot. All American Subaru will definitely have our business when we go looking for our next car!!! Additional note: Their financing department did not have competitive rates for a couple with credit scores in the 750-800 range (4% compared to 1.75% from USAA), but that may be a function of the current interest rate environment and the bank through which they process loans. The person with whom we consulted in financing (Joe, I believe) was not at all pushy, and understood our decision to use outside financing. More
The sales experience was straight forward. There were no gimmicks used to make the sale. I came in for something I wanted. They had it. We negotiated until we were both happy with the deal. gimmicks used to make the sale. I came in for something I wanted. They had it. We negotiated until we were both happy with the deal. More
I have a very pleasant experience at All American Subaru. Naeem was my sales person and he was not pushy. He was kind and considerate. Bernie the Sales Manager was also very helpful and made my buying exp Naeem was my sales person and he was not pushy. He was kind and considerate. Bernie the Sales Manager was also very helpful and made my buying experience pain-free. More
Excellent experience on every level! Saleswomen was excellent, extremely helpful and knowledgable. I love the car and the price. I would recommend all family and friends to go to All American and ask f excellent, extremely helpful and knowledgable. I love the car and the price. I would recommend all family and friends to go to All American and ask for Iryna. More
George was very helpful in all aspects of the sales process. His technical knowledge of the car purchased was outstanding and his walk through of each instrument on the car was strightforwarded and un process. His technical knowledge of the car purchased was outstanding and his walk through of each instrument on the car was strightforwarded and understandable. I would definitely consider working with George in the future when I'm in the market again to purchase or lease another Subaru. More
Naeem was very helpful and was able to answer all my questions. I didn't feel any pressure to purchase and had a very good experience. I have been very happy with my purchase. questions. I didn't feel any pressure to purchase and had a very good experience. I have been very happy with my purchase. More
I always read the pros and cons of buying a car. This dealership had a variety of 2013 Subaru Impreza’s that was for sale and which I found matching descriptions on the internet. The difficulty was picki dealership had a variety of 2013 Subaru Impreza’s that was for sale and which I found matching descriptions on the internet. The difficulty was picking one out based on what would be practical and affordable. I was going from my pretty old outback to something more compact and new along with a monthly car payment again. There was no pressure at any time even though I walked in not long before closing and was casually met by Anthony from the sales staff. After a simple conversation, my wife and I were invited to pick any car (or cars) on the lot for the test drive. So, the pros vs. cons: the pros were that it turned out better (and easier) than I thought because this fellow knew his cars forward and backward and no question lacked a good explanation when it came to price and model differences. Because my first test drive and car choice was more than acceptable, I abandoned all the other vehicles thinking nothing could be better for me. I was wrong. Anthony pointed out a few other similar possibilities. And some turned out to be even more affordable. A fact not overlooked by my wife. So the pros: when I drove off with my new Impreza the next day, I felt fortunate for the help Anthony provided as well as the general staff at the dealership that kept its doors open past closing. The one con: my wife seems to be unfairly attached to my new car. More
Nicole was very friendly and understanding of my concerns with leasing a new Subaru. She consistently worked with me to find the right model and price for my new Legacy. Because I was already 15000 miles ov with leasing a new Subaru. She consistently worked with me to find the right model and price for my new Legacy. Because I was already 15000 miles over my lease miles for my 2011 Legacy, Nicole even offered to come in on her day off to keep my miles from getting higher and driving up the monthly payment for a new lease. We got the deal done that day and the price was right. If you choose to get a Subaru from All American, ask for Nicole. You won't be disappointed. More
Buying a car seemed overwhelming, and I visited a number of dealerships prior to All American Subaru. From the start, Nicole was professional, friendly and relatable. She was extremely familiar with the bra of dealerships prior to All American Subaru. From the start, Nicole was professional, friendly and relatable. She was extremely familiar with the brand and answered all questions thoroughly and patiently. Despite it being the end of the month and somewhat busy at the dealership, she was able to create an efficient and painless buying process. The finance department was also spectacular -- extremely friendly, easy-going and VERY speedy. More
The salesperson my son and I worked with (Nicole Pohlmeyer) was friendly, knowledgable and not pushy at all which made our experience there hassle free. Our used car we purchased was a 2004 Subaru F Pohlmeyer) was friendly, knowledgable and not pushy at all which made our experience there hassle free. Our used car we purchased was a 2004 Subaru Forester whish was prepped to look new. The price we agreed on was very good and the car was in very good condition with below average mileage. More