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All American Ford of Hackensack

Hackensack, NJ

4.6
1,470 Reviews

520 River Street

Hackensack, NJ

07601

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1,470 Reviews of All American Ford of Hackensack

February 21, 2016

Great Job Job was completed quick with friendly service. Luckily the job was completed quick.Didnt need a loaner. I wish if I did need a loaner I wouldn't hav More

by Maxima497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amparo Garcia
Feb 29, 2016 -

All American Ford of Hackensack responded

Thanks for your perfect review, Maxima! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The All American Ford Team

February 19, 2016

Great experience Receive excellent customer care by both Eddie and Carlos, who made my buying my new Expedition a great experience. I would highly recommend All Ameri More

by Cherryzer0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Watson, Carlos Marin
Feb 29, 2016 -

All American Ford of Hackensack responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Eddie and Carlos is always encouraging and reassures us of our commitment to our customers. Thank you for your recommendations. We hope that you enjoy your new Ford Expedition and we look forward to hopefully doing business with you again in the future. Best, The All American Ford Team

February 19, 2016

Had a great experience, everyone was very friendly. Vivian went above and beyond to help us. Everyone there was very helpful and friendly. I would diffenitly recommend your dealership to everyone I know More

by Jerseygirl9886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Marin, Vivian Zarate
Feb 29, 2016 -

All American Ford of Hackensack responded

Thanks for telling us about your buying experience, we will always try to go the extra mile to please our customers. We’re thrilled to hear that Vivian and the rest of the team were helpful and friendly. Thanks for shopping with us, we hope you enjoy your purchase for many miles of safe and happy travels! Best, The All American Ford Team

February 18, 2016

Great experience It was a great experience to lease a 2015 Ford Edge , Rudy was the person who we're dealing withhe was polite and professional, I definitely recommen More

by Ruthpg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Feb 29, 2016 -

All American Ford of Hackensack responded

Ruth, thank you so much for taking the time out of your day to share your experience with everyone. We're thrilled to hear that Rudy was very polite and professional. We believe in professional customer service and I'm glad that our team made such a great impression on you. If you have any further needs, do not hesitate to come back in for a visit. Best, The All American Ford Team

February 18, 2016

SERVICE IS IMPORTANT ONCE YOU LEAVE THE SHOWROOM YOU NEED TO KNOW THAT YOU CAN COUNT ON YOUR DEALERSHIP TO BE THERE IF YOUR CAR NEEDS SERVICE & THIS DEALERSHIP IS THERE F More

by Lauren8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wolski
Feb 29, 2016 -

All American Ford of Hackensack responded

Thank you for sharing your feedback, Lauren! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to seeing you for your next service appointment! Best, The All American Ford Team

February 18, 2016

Always amazing service I suspected an issue, they diagnosed it and fixed it quickly. I am always treated as if my business matters to them and they value me as a customer. More

by BVFDU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wolski
Feb 29, 2016 -

All American Ford of Hackensack responded

Thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at All American Ford and we look forward to your continued business! Best, The All American Ford Team

February 17, 2016

Steady exceptional service I have been a customer of All American Ford for close to 20 years and 5 vehicles, simplely stated the All American Ford delivers great service. More

by mike39
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amparo Garcia
Feb 29, 2016 -

All American Ford of Hackensack responded

Thank you for the fabulous review, Mike! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The All American Ford Team

February 17, 2016

Excellent car service experience Ken did a great job with our "Works" service visit, and also by ordering a replacement rear view camera system under our new car warranty. We look for More

by walter
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Feb 29, 2016 -

All American Ford of Hackensack responded

Thank you for taking the time to write this great review, Walter. It is wonderful to hear that Ken was able to provide you with an excellent service! We really appreciate this feedback and we will share it with Ken. We look forward to seeing you again soon! Best, The All American Ford Team

February 13, 2016

accomodating after speaking with the service writer (Ken Whyte) he worked out the details and got me into service for a battery replacement, within the hour. More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Feb 29, 2016 -

All American Ford of Hackensack responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We're thrilled that Ken was able to meet your needs. We hope to see you again soon! Best, The All American Ford Team

February 12, 2016

Prompt Professional Service Kenneth Whyte made my time spent at Quick Lane a real pleasant experience. and I look forward to becoming a permanent member of Quick Lane. I am su More

by dragonfly230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Feb 29, 2016 -

All American Ford of Hackensack responded

Thanks for your kind words! We appreciate Kenneth and we are thrilled that he has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to seeing you again soon! Best, The All American Ford Team

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