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All American Ford in Point Pleasant
Point Pleasant, NJ
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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384 Reviews of All American Ford in Point Pleasant
November 21, 2020
Had an oil change and tire rotation!! I was very pleased with the kind, professional , skilled service. I was greeted by Ryan and he assisted in my registration. My service was completed in 30 minutes. I w with the kind, professional , skilled service. I was greeted by Ryan and he assisted in my registration. My service was completed in 30 minutes. I was very appreciative that when they did my tire rotation they found a nail and fixed my tire . Being new to the area I was thankful to find such a great place for service. More
by Phaliskoe
Employees Worked With
Ryan
November 20, 2020
Once again, service with gratitude and a smile ! I’ve been using this particular dealership since 1987, different name, same excellent service. Both myself and my girl purchased our brand new vehicles he been using this particular dealership since 1987, different name, same excellent service. Both myself and my girl purchased our brand new vehicles here within the last 2 years...customer for life. More
by Dhmtbr63
Employees Worked With
Joey Delorenzo, Ryan Loving
November 19, 2020
This is one of the rare Service Departments that makes you feel important and listened to, that your vehicle issues are a priority. They obviously value my relationship and I feel like family through the you feel important and listened to, that your vehicle issues are a priority. They obviously value my relationship and I feel like family through the process. More
by co24sale
Employees Worked With
John Boyle, Joey Delorenzo, Ryan Loving, Scott Schaefer
November 19, 2020
I scheduled my lease oil change as I always do and this experience was extremely unpleasant! I arrived 15 minutes early and was immediately signed in by your desk clerk. I was asked if I was waiting and re experience was extremely unpleasant! I arrived 15 minutes early and was immediately signed in by your desk clerk. I was asked if I was waiting and replied yes. 75 minutes later I asked if it would be much longer and I was told my vehicle was done. I went outside while the person who signed me in looked frantically for my paperwork. Once back in The building, I approached the clerk and explained that my vehicle was never moved. He apologized and stated “I don’t know what happened but we will have you done in a jiffy”. Normally I would not make a big issue about this, I understand they can get busy, but this was due to unprofessional behavior. If I didn’t approach them when I did, I would still be sitting alone in that waiting room wearing a mask due to COVID. I would also like to express my concern over the Ford teams lack of respect for CDC guidelines over wearing masks. I was very disappointed to say the least and will never go back to this facility for any reason. More
by Israelnegron1@gmail.com
Employees Worked With
I do not see the picture of the service clerk who assisted me. , John Boyle, Scott Schaefer
November 19, 2020
Very professional and polite salesman, Franklin and Tom. I would highly recommend buying your vehicle from All American Ford. Everyone was helpful and made the buying process easy. I would highly recommend buying your vehicle from All American Ford. Everyone was helpful and made the buying process easy. More
by jennbruschi
Employees Worked With
Tom, Franklin DiGiacomo
November 18, 2020
Excellent service! Everyone is so nice. My son also had a great experience there recently. Not happy with the dealer I purchased car from. Great place! So a great experience there recently. Not happy with the dealer I purchased car from. Great place! So More
by EvelynWard1
Employees Worked With
Receptionist and Chris Regas
November 18, 2020
Although I purchased my vehicle in Old Bridge , I am closer to the point pleasant location. I made an appointment, got a brand new loaner vehicle, was greatly promptly. Vehicle was serviced for warran closer to the point pleasant location. I made an appointment, got a brand new loaner vehicle, was greatly promptly. Vehicle was serviced for warranty work. Specific issue took some time , but Matt was able to keep me in the loop and assure me the problem was being resolved. More
by Mustangdrew
Employees Worked With
Matt-service , Joey Delorenzo, Ryan Loving, Tim Orland
November 16, 2020
Everyone is pleasant, if something is found after car is fixed, gets done quickly. Very nice group of people, I'll give referrals to everyone. fixed, gets done quickly. Very nice group of people, I'll give referrals to everyone. More
by P303flfd
Employees Worked With
Matt, service manager (didn't get his name), Joey Delorenzo
November 16, 2020
Its what I have come to expect over the years, when I get my vehicle serviced at All American Ford In Point Pleasant. Great service, explain any extra work that may be needed and they get the job done in get my vehicle serviced at All American Ford In Point Pleasant. Great service, explain any extra work that may be needed and they get the job done in the time expected. Great group of people to deal with More
by Lombardo.tony
Employees Worked With
John Boyle, Joey Delorenzo, Scott Schaefer
November 15, 2020
It is a wonderful place to go for sales and service the people are courteous and kind always nice to customers looking forward to getting another car next year people are courteous and kind always nice to customers looking forward to getting another car next year More
by Missrita9
Employees Worked With
John Boyle, Joey Delorenzo, Ryan Loving, Tim Orland, Scott Schaefer, Dave Marino
