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All American Ford in Point Pleasant
Point Pleasant, NJ
395 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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395 Reviews of All American Ford in Point Pleasant
October 31, 2021
The WORST dealership I have ever experienced 2 trucks bought from them and nothing but problems. As you can read in other reviews the service department is a joke. They can’t fix anything on the first tr bought from them and nothing but problems. As you can read in other reviews the service department is a joke. They can’t fix anything on the first try, not the second try, maybe the third? Nope on my 6th try and months of wasted time dealing with them. They just want you to keep bringing it back and wasting your time. I have a brand new King Ranch F-150 with numerous problems and safety concerns but they don’t care. Not only have I brought it back numerous times to have a problem never be fixed my truck was damaged in their parking lot which had to go to a body shop for another week and now my doors paint looks like 2 different colors. Brand new truck with this many issues and now has had body work done because of them. Do yourselves a favor and go to any other dealership and never deal with these crooks, they will just sell you a lemon and won’t be able to fix it. Filed a complaint with NJ consumer affairs and will be taking legal action now because I’m fed up and have given numerous chances. Thanks for the moldy broken truck! More
by Bobby.mccready
Employees Worked With
Tim Orland
October 13, 2021
Tim the service manager is awesome!!!!!!He cares about Tim the service manager is awesome!!!!!! He cares about the customers and about your car! Thanks Tim the service manager is awesome!!!!!! He cares about the customers and about your car! Thanks More
by klkoons
Employees Worked With
Tim Orland
September 16, 2021
Excellent staff. The techs are outstanding and efficient and great with communication between the service writers because everytime i call Matt knows what’s going on because Adam is the best! and great with communication between the service writers because everytime i call Matt knows what’s going on because Adam is the best! More
by donnavezzosihoffman
Employees Worked With
Matt in service. Adam in service. Ryan is above and beyond , John Boyle, Joey Delorenzo, Ryan Loving, Tim Orland, Scott Schaefer
September 02, 2021
This dealer has been awesome! I would highly recommend them to anyone. Bought a 2018 F150 from them and always used them for service. They have reasonable rates, and have always been accommodating with lo them to anyone. Bought a 2018 F150 from them and always used them for service. They have reasonable rates, and have always been accommodating with loaners. More
by timothybranning
Employees Worked With
Matt
