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All American Ford in Paramus
Paramus, NJ
784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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784 Reviews of All American Ford in Paramus
October 10, 2016
JJ is more than a salesman - he takes care of everything! JJ has assisted me in purchasing 2 vehicles. He goes above and beyond what is necessary. I would not deal with any other sales person ever. He is t JJ has assisted me in purchasing 2 vehicles. He goes above and beyond what is necessary. I would not deal with any other sales person ever. He is the BEST! More
by colleen
Employees Worked With
John "JJ" Petrillo
October 05, 2016
great job JJ and staff usually hate buying cars, but all american ford made it a great experience! . the whole service staff was excellent. my salesman JJ Petrillo was the b usually hate buying cars, but all american ford made it a great experience! . the whole service staff was excellent. my salesman JJ Petrillo was the best!!! he went above and beyond!!! would recommend him and your dealership to anyone. great job!! More
by pat123
Employees Worked With
Gabe Cabrera
September 10, 2016
Great Experience Buying New Escape JJ Petrillo is the best, he made the car buying experience a breeze! I would recommend him to anyone looking to purchase a new car! Thanks, Kevin Mo JJ Petrillo is the best, he made the car buying experience a breeze! I would recommend him to anyone looking to purchase a new car! Thanks, Kevin Mooney More
by KMooney
Employees Worked With
John "JJ" Petrillo
August 08, 2016
Great Experience purchasing a Used Truck We had a wonderful experience purchasing a used Ford 150. It is our dream vehicle and the process was painless with the help of Steve Viruet and Deamu We had a wonderful experience purchasing a used Ford 150. It is our dream vehicle and the process was painless with the help of Steve Viruet and Deamus Blake. They were both very professional and personal. Mr. Blake explained in detail the good, bad and ugly experience in car buying. He was very helpful. We love our new truck and would like to Thank Steve and Deamus for being great representatives of All American Ford. Thanks from Vick and Shell More
by ford2010
Employees Worked With
Deamus Blake, Steve Viruet
July 27, 2016
Worst customer service I have ever experienced! Picked up a brand new car 5/23/16. I am still waiting for a part that was broken off the car in the salesman's hand the evening of pickup it is now 2 Picked up a brand new car 5/23/16. I am still waiting for a part that was broken off the car in the salesman's hand the evening of pickup it is now 2 months later!! The car was also delivered without the floor mats listed on the inventory at time of pick up. Numerous phone calls to the salesperson asking about the part status are responded with that's not my department. A phone call to the sale manager also goes unanswered. I could go on and on but honestly this dealership is not worth my valuable time being wasted on them. My husband and I will never buy another car from them and neither will anyone that we know!! Word of mouth goes a long way!! More
by Unhappy1
Employees Worked With
Ansoni Romo
July 12, 2016
Comfortable Experience, stress free Steve made it easy, stress free and comfortable. Buying a car can be stressful, time consuming and intense, and I was lucky enough to walk in and out Steve made it easy, stress free and comfortable. Buying a car can be stressful, time consuming and intense, and I was lucky enough to walk in and out feeling relaxed and confident with the purchasing decisions I made. Friendly guys, really understood my situation and had my best interests and preferences haha ;) in mind! 150% satisfied! Thank you guys!!!! More
by DoreenDC
Employees Worked With
John "JJ" Petrillo, Steve Viruet
July 02, 2016
Service is the Worst For sales Mike Lemley can't be beat. Robert in service is a great guy too. He is helpful and knowledgable. Other than that run for the hills. Service For sales Mike Lemley can't be beat. Robert in service is a great guy too. He is helpful and knowledgable. Other than that run for the hills. Service department is run by so many incompetent people, it's a wonder anyone goes there at all. Customer service is supposed to be their top priority however no one has trained these people on how to speak to their customers. They do not know their products, they don't notify you when parts come in for your recall, and they lie to you about repairs. I don't know what happened to this dealership, but I do know that customer loyalty means nothing to them. I have bought or leased at least ten cars from Mike in my tenure with this dealership so I know what I am talking about. More
by Loyal Ford Customer
Employees Worked With
Mike Lemley, Robert Beirach, Jeanette Vaccaro
July 01, 2016
Great New Car Purchase JJ Petrillo provided the best car shopping experience I have experienced. He was so knowledgable about every aspect of the car and was able to compare JJ Petrillo provided the best car shopping experience I have experienced. He was so knowledgable about every aspect of the car and was able to compare features in a way that made sense to how I would use the car. Besides that he was a total gentleman. I will be buying my cars from JJ from now on. In addition to JJ I also want to compliment Art Lieberman in management and Alberto Rivero in Finance. Art worked miracles with a difficult financing situation and Alberto was just a pleasure to deal with even though it was 10:30 at night. It was all so easy. Thank you all. More
by mstar
Employees Worked With
John "JJ" Petrillo, Alberto Rivero, Art Lieberman
June 29, 2016
JJ Petrillo JJ is a great guy to deal with, excellent person and goes out of his way to find you the car you want and always gets you the best deal he can. I woul JJ is a great guy to deal with, excellent person and goes out of his way to find you the car you want and always gets you the best deal he can. I would recommend him to all my friends and family. My 8th experience with JJ, he must be doing something right. Stephen p. Conte, jr. - customer More
by spcjrfh
Employees Worked With
John "JJ" Petrillo
June 21, 2016
GREAT CUSTOMER SERVICE and DEALERSHIP I just called earlier in the day and told them that I will be there in 10 mins. The moment I walked in and instead of putting me in wait because I h I just called earlier in the day and told them that I will be there in 10 mins. The moment I walked in and instead of putting me in wait because I had no appointment with anyone they found a salesman like in 2 mins. My salesman was Elliot barinberg, an outstanding salesman. He knew what I was looking for and what are my requirements, in terms of price and the car. Most important thing he didn't do any typical dealer "B.S" excuse my language. He couldn't have been more helpful to make my purchase easy. He found the best deal possible for me and the car I was looking for. He made the process super quick from the paperwork to get my engine started. I would highly recommend Elliot for making any purchase at All American Paramus Ford. More
by SHELBYKR11
Employees Worked With
Alex Smithlin, Elliot Barinberg
