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All American Chevrolet of Midland - Service Center

Midland, TX

4.4
332 Reviews
Call Service Center (432) 253-3352

332 Reviews of All American Chevrolet of Midland - Service Center

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September 21, 2024

I had a 2:30pm appointment and it took 2 hours for them to change my oil. Plus my oil percentage meter wasn't reset. More

by Farscapeluvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Glynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

All American Chevrolet of Midland responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your recent visit. We appreciate your feedback and will address this issue with our service team.

September 21, 2024

Had wonderful help from Dez King, very persistent and knowledgeable. Helped me get the truck I wanted and smoothed out all the details. Would recommend her for assistance and purchasing a vehicle from De More

by JFRIAS1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dez King
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Sep 23, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your positive experience with Dez King at All American Chevrolet of Midland. We are thrilled to hear that she was able to assist you in finding the truck you wanted and make the purchasing process smooth for you. We appreciate your recommendation and look forward to serving you again in the future.

September 21, 2024

The service representative explained my repair options well. I was in and out without spending a full morning waiting More

by LOVELACE_DB23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
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Sep 23, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to leave a review. We are pleased to hear that our service representative was able to explain your repair options clearly and efficiently. We strive to provide our customers with a fast and hassle-free experience, and we are glad to hear that you were in and out in a timely manner. Thank you for choosing All American Chevrolet of Midland for your automotive needs.

September 21, 2024

Schedule appointment. Called 45 minutes later and told warranty work would take 2 days instead of 4 hours More

by RENOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Glynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

All American Chevrolet of Midland responded

We apologize for any inconvenience this may have caused you. We strive to provide accurate time estimates for all work being done on vehicles and we will address this issue with our service team. Thank you for bringing this to our attention.

September 16, 2024

Requested oil change, nitrogen service and tire rotation. Service returned my vehicle to me two hours later with tire rotation undone. I left. More

by MILAMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any
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Sep 17, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your feedback with us. We apologize for the oversight in not completing the tire rotation during your recent visit. Your experience is important to us, and we appreciate the opportunity to improve our service.

September 15, 2024

We are very pleased with the excellent customer service we have always received. Even when we would call and our representative was not available, Brandon or Oscar were able to walk us through the update More

by SAENZELECTRICSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar and Ian.
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Sep 16, 2024 -

All American Chevrolet of Midland responded

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our team members were able to provide you with excellent customer service and address all of your vehicle needs. We appreciate your support and look forward to serving you and your family again in the future!

September 14, 2024

All American Chevy is by far the best dealership in West Texas. They treat everyone like Family More

by UCI37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Poso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Schuman
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Sep 16, 2024 -

All American Chevrolet of Midland responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Treating our customers like family is always our top priority. We appreciate your support and look forward to serving you again in the future.

September 04, 2024

They can’t be better. Good assistant and good team. They tried to found solutions on everything personally I’m satisfied More

by MARIECRISTAL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarahí Navarro ⭐️⭐️⭐️⭐️⭐️
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September 04, 2024

This was my first time getting service. They were kind and helpful. I had a pleasant experience. More

by CHRISTYLOVSTUEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

All American Chevrolet of Midland responded

Thanks for the 5-stars!

September 03, 2024

They treated me very badly I don’t buy more vehicles there They didn't wash my new $75,000 vehicle or put gasoline in it. More

by JONATHAN19887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Loya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan lechuga
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Sep 12, 2024 -

All American Chevrolet of Midland responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with our dealership. Your feedback is important to us and we will address this issue internally.

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