All American Chevrolet of Midland - Service Center

Best customer service These guys are amazing! Brandon, Woodrow, Oscar, and the rest of the team are so awesome. They treat you great and offer the best customer service. My These guys are amazing! Brandon, Woodrow, Oscar, and the rest of the team are so awesome. They treat you great and offer the best customer service. My car has been fixed and I couldn’t be more happier. Definitely would recommend them to anyone. If they ever see this I hope that you all know how much I appreciate you guys. More

Service Department Shout out to Tom Madewell Service Advisor very nice and professional. My 2015 Equinox would not start (thought it might be the battery)called All Amer Shout out to Tom Madewell Service Advisor very nice and professional. My 2015 Equinox would not start (thought it might be the battery)called All American Chevrolet of Midland talked to Tom told me to bring it in this morning and they would check it out and get it fixed today. Had to have it jump started so did not get Equinox there till mid-morning. Called later asked Tom to schedule oil change also. Tom called latter to let me know it was the battery that needed to be replaced. Would recommend All American Chevrolet Of Midland. More

Mind Blowing Service I took my 2013 dually in because it was stuck in first gear. I figured from past dealer service experiences that I was probably looking at a 1-2 week I took my 2013 dually in because it was stuck in first gear. I figured from past dealer service experiences that I was probably looking at a 1-2 week wait to get my truck back. I fully understand that thinking given the current work load here in the Permian Basin..... well to my surprise when I walked in I was greeted by a Service Advisor by the name of Michael Fabbri and he told me, after I explained what my perceived problem was with my truck, that they would try and get to it by Friday if possible. I was elated..... beat the heck out of the 1-2 week I was expecting!!! He offered a courtesy driver to take me out to try and find a rental. I told Michael I would be back to get my personal belongings after I secured a rental vehicle. Well don’t try to get a rental at 1530 hrs and get one on the spot..... don’t happen in West Texas!!!! When I arrived back at the dealership; with no rental and in full acceptance that I would have to pick up my truck and bring it back at a later date when I found a rental; I was astonished to see that my truck was in the service department with the hood up.... I went into the service area and told them I needed my truck back as I could not find a rental. The service person.... didn’t get his name but he is a big tall bearded fellow, told me he thought they could get right on it and have it out to me today. TOTALLY BLEW MY MIND!!!! Michael asked if I would like to wait in the waiting area and came to check on me several times. Once Michael got his intel he came to me and got my approval on a price before they did anything. I can not thank All American Chevy enough for having the good sense and forethought to hire someone like Michael......This is OLD SCHOOL service advisor protocol.... should be Service Provider but I guess advisor fits better in the world we live in now! I would HIGHLY RECOMEND, ADVISE, ENCOURAGE, SUGGEST that if you need ANYTHING service related (Chevy) that you pull right on up in that covered parking area and go in the Service Department door and holler.... Hey! Where’s Michael..... My mind is still blown!!!!!!!! 10 Star Rating from me!!!!! More

Fast and friendly service Dropped off my car for an oil change and within a few hours it was ready. As I waited for my husband, a ride home was offered to me by 3 different peo Dropped off my car for an oil change and within a few hours it was ready. As I waited for my husband, a ride home was offered to me by 3 different people. Staff was friendly and helpful. More

Great Customer Service! I live 6 hours from Midland and needed my oil changed on a Saturday in order to get back home. I called not long before they closed and the Service gu I live 6 hours from Midland and needed my oil changed on a Saturday in order to get back home. I called not long before they closed and the Service guy told me to go ahead and bring it in. They changed my oil and checked my filters in a very short time and the guys were great! If I lived closer to Midland I would not take my truck anywhere else. The service guys are awesome even if I lived an hour away I would drive there for the service! More

Ridiculous You’d think with the time spent and money paid it’d be done correctly the first time, but here I am again having to point out every single mistake the You’d think with the time spent and money paid it’d be done correctly the first time, but here I am again having to point out every single mistake they made as if they can’t see it there self lol. I honestly only came to this location expecting professional and great service but got the total opposite:( I was told it’d be ready in 6days and it wasn’t ready till 3weeks later! And to have to come back because of ridiculous mistakes these people made and I feel like they simply don’t care! I would never leave a bad review but in this case I just can’t help it I’m frustrated and hurt that they have me here acting like I’m the only one seeing the paint job has bubbles on it I have a brand new vehicle and after it being serviced here it now looks like a wrecked car with a xxxxty paint job :( this place is ridiculous you definitely don’t get what you pay for!! More