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All American Chevrolet of Midland - Service Center

Midland, TX

4.4
332 Reviews

332 Reviews of All American Chevrolet of Midland - Service Center

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February 13, 2024

I had an appointment, hoping and praying. They will get my truck out of one day for a recall so I called made an appointment. They told me bring it on and we’ll have it out by this afternoon More

by r.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian service department little Youngster best guy I got there
Feb 15, 2024 -

All American Chevrolet of Midland responded

We appreciate the lovely feedback of All American Chevrolet of Midland. Thank you and have a great day!

February 02, 2024

They were very friendly and fast service. I appreciate the service team very much. Thanks More

by kikkamomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to leave us a positive review, kikkamomma! We are delighted to hear that you found our team to be friendly and that you appreciated our fast service. We strive to provide exceptional customer service, and we are glad that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

January 21, 2024

Have not received word back from my recalls it’s been a month and 1/2 More

by MOBREGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Jan 22, 2024 -

All American Chevrolet of Midland responded

Thank you for reaching out to us, MOBREGON. We apologize for any inconvenience you may have experienced regarding your recalls. We understand the importance of resolving this matter promptly and we will make it a priority to address your concerns as soon as possible. Please know that we appreciate your patience and we are committed to ensuring your complete satisfaction.

January 21, 2024

The quickest visit that I have experienced but I only had a tire rotation. They were very helpful! More

by EDWOHL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 22, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to leave us a review, EDWOHL. We appreciate your feedback and are glad to hear that your visit was quick and that our team was helpful during your tire rotation. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

January 20, 2024

Litzy was amazing and went above and beyond. I can say you hardly see this kind of amazing customer service. More

by TERRIE_BARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy
Jan 22, 2024 -

All American Chevrolet of Midland responded

Thank you so much for taking the time to leave us such a positive review, Terrie! We are delighted to hear that Litzy provided you with exceptional customer service. Our team at All American Chevrolet of Midland strives to go above and beyond for our customers, and it's fantastic to know that Litzy exceeded your expectations. We truly appreciate your kind words and hope to have the opportunity to serve you again in the future.

January 18, 2024

Darlene-Service Advisor was outstanding, handled each concern appropriately and in a quickly manner. Repairs were done to satisfactory. There was greeters throughout and ready to assist with reasoning More

by ENERAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Martinez
Jan 22, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to leave a positive review about your experience with Darlene, our service advisor. We're glad to hear that she handled your concerns quickly and appropriately, and that the repairs were done to your satisfaction. We strive to provide excellent customer service, and we're pleased to know that our greeters were ready to assist you during each visit. If you have any further feedback or questions, please don't hesitate to reach out.

January 17, 2024

I HAD MY CAR TOWED IN AND WAS FIXED WITHIN A FEW DAYS, EXCELLENT SERVICE. THANK YOU More

by TOPKATE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

All American Chevrolet of Midland responded

Thank you for choosing All American Chevrolet of Midland for your car repair needs, TOPKATE8. We appreciate your kind words about our excellent service. If you have any other questions or concerns in the future, please don't hesitate to reach out.

January 10, 2024

Made appointment was in and out super fast, great job. Nothing wrong at all. Very satisfied. More

by ANTHONYBROWNLEE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your positive experience at All American Chevrolet of Midland, ANTHONYBROWNLEE41. We are thrilled to hear that you were able to make an appointment and have a quick and efficient visit. We appreciate your satisfaction with our service. If you have any further feedback or if there is anything else we can assist you with in the future, please don't hesitate to reach out.

January 08, 2024

When I went to pay I wanted to split the charges on different debit cards. The girls said I could do it. When she did it she put it all on one card. Offered to correct it but at that point i was done w More

by J4304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rivas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to provide feedback on your recent experience at All American Chevrolet of Midland. We apologize for any inconvenience caused by the miscommunication regarding splitting the charges on different debit cards. We aim to provide excellent customer service, and we regret that this was not your experience. We appreciate your feedback, and we will use it to improve our service in the future.

January 06, 2024

It look 5 months to get my cat back from the body shop. Their wasn't any communication from the body shop other them saying the car will be ready at the end of the week. They have been saying that since Se More

by JOEL-ABRAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky at the body shop
Jan 08, 2024 -

All American Chevrolet of Midland responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 253-3352 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

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