All American Chevrolet of Midland - Service Center

Great communication skills, professional, and time efficient! Darlene was great! My car is no longer making a noise. Thank you efficient! Darlene was great! My car is no longer making a noise. Thank you More

Good fast service. No problems to speak of and helpful employees on staff. Great atmosphere No problems to speak of and helpful employees on staff. Great atmosphere More

Great service. Text communication made it easy to schedule pick up and drop off. Highly recommend. Text communication made it easy to schedule pick up and drop off. Highly recommend. More

The service is always fast and friendly. They let you know what needs to be done. They let you know what needs to be done. More

Single-tasked focused service provider. The customer must accommodate All American schedule. Disappointed that each service/repair requires individual appointments. Was told the online rese The customer must accommodate All American schedule. Disappointed that each service/repair requires individual appointments. Was told the online reservation system does not always transfer the reservation to the AAC computers, which is why our reservation wasn’t recognized the day of service. More

Very untimely. Always late getting my vehicle out. Ever since I made a purchase with this dealership, I've had nothing bur issues. Always late getting my vehicle out. Ever since I made a purchase with this dealership, I've had nothing bur issues. More

they had informed me that all fluids were good, and they were not we went out of town and we had no coolant at all. were not we went out of town and we had no coolant at all. More

I was told they don’t take service appointments when I asked. While dropping off my vehicle for service, I was told they do take appointments. I got there before they opened and one gate was closed and an asked. While dropping off my vehicle for service, I was told they do take appointments. I got there before they opened and one gate was closed and another gate was open. I went in the open gate and they marked my vehicle number 13 in line for service, all because I went in an open gate. More

I scheduled a service appointment for my Tahoe through the email notice I received from Chevrolet (GM) of a Factory Recall to update software in the vehicle. I received text message reminders of this appo the email notice I received from Chevrolet (GM) of a Factory Recall to update software in the vehicle. I received text message reminders of this appointment. When I arrived at the dealership, they had no record of the appointment. When I showed the service rep the reminders I had received, they were able to "work me into the schedule" for an oil change and a look at a very slow tire leak, but they could not perform the software update. I would have a make another appointment for that, which I did. The tire problem was completely overlooked and not addressed. When I came back for the second appointment for the software update and tire, I was told that the update could be done because of the "computer glitch." I was also informed that the tire which they had replaced about a year ago and now had a slight leak, actually has a screw and a nail in it, and it was not repairable. I was then informed that a new tire would not be available until the next day, so I had to leave the car overnight so the update and tire replacement could be done then. Everything should have been taken care of on my first visit. More