All American Chevrolet of Midland

Best car buying experience ever! I began searching for a new and or used car several months ago, test driving the new 2016 Honda Civic EX Turbo, 2015 Nissan Altima, 2016 Hyundai Sonat I began searching for a new and or used car several months ago, test driving the new 2016 Honda Civic EX Turbo, 2015 Nissan Altima, 2016 Hyundai Sonata Hybrid, and even a 2015 Toyota 4 Runner. Of all these new cars, I highly recommend the Civic, winner of the 2016 North American car of the year, a far more prestigious award than a single magazine can ever award. However, I soon realized that buying a good used car a few years old offers far more value than you will ever get buying a new car, regardless of the brand. If you are buying a used car, Honda and Toyota, in my humble opinion have the best track records for long term reliability and resale value. I also wanted a hybrid, because of their efficiency and low cost ownership. Most people don't realize this, but brake pads last much longer on a hybrid and the starters on these cars are extremely durable and reliable. They have to be, because of the thousands of cycles engaged by the start/stop engineering system. Additionally, by capturing the heat and storing this energy for use later during the brake regeneration, the brake pads have a much longer life. Uncaptured heat deterioates brake pads much more quickly in a normal gas engine. Well, after much research, I began looking for a 2013-2015 Toyota Avalon Hybrid. It met all of my needs, had great styling, luxury, room, reliability, durability, resale value, a large trunk for a hybrid at 14 cu. feet, and had a combined epa mpg of 40. Remember, Toyota invented the hybrid. Since I work for a major airlines, I began searching nationwide at several major used car websites. I was willing to buy from an owner or dealer, as long as the price was right. When I saw this 2014 Toyota Avalon Hybrid Limited for only $22,877 I knew I had a winner. FYI, the cars lists for over $44,000 new. So, I called my credit union and was able to secure 1.9% financing for 48 months. Jesus assisted me, stating we can do everything over the phone and internet and you can pick up your car the next day. He was absolutely right. My credit union faxed the forms to me, I signed and dated them and emailed them back in a pdf attachment. I financed sales tax, license, all fees and did not have to pay anything down. Of course, my excellent credit rating allowed all of this to transpire. I called my insurance company and added this car to my policy. Jesus picked me and my girlfriend up at the Midland airport on Saturday, the next day. He handed me the keys right off the bat and I drove the car to the dealership with my girlfriend next to me in the front seat. He asked if we were hungry and offered us hamburgers with Dr Pepper to drink. After all, this is the All-American Chevy dealer in Midland and this was an All-American lunch. Kylie had us sign the remaining papers in the finance office, explaining everything before I even signed it. She gave me copies of all the signed papers and then Jesus showed me how to operate most of the major controls in the Avalon. He even paired our phones and entered my home address into the navigation system. We left for San Antonio in a clean car with a full tank of gas and huge smiles. One final note, I did not think this car had the optional technology package until I began driving home. After I engaged the cruise control and was talking to my girlfriend, the car suddenly braked on it's own. Evidently, I was getting too close to the car in front of me. This technology package also includes automatic bright lights. The car also has a rear spoiler. The only option it did not have were the 18 inch wheels. Quite frankly, they make the car ride rougher according to most expert reviewers and are a poor value for $1,799. In summary, this was by far the best car buying experience I have ever had. I was able to buy a great used car not far from my home at a really good price and Jesus made everything so easy. I highly recommend the All American Chevy dealer in Midland, Tx. Sincerely, Steve More

Poor Service Service Center is terrible. Took vehicle in to get oil changed, tires rotated and flat repair. Techs on first attempt didn't rotate tires of fix flat Service Center is terrible. Took vehicle in to get oil changed, tires rotated and flat repair. Techs on first attempt didn't rotate tires of fix flat and I was told it was done. Talked to Service manager and took it back and he said he would put someone right on it. Took it back dropped off at 10:00 am went back at 4:20 pm they said it would be 20 to 30 minutes and 1 hour and 30 minutes later tech brought it up and said it was done and I asked about flat and he hadn't even read work order then proceeded out and just looked at tire and said it looks OK needless to say that is when I lost it and I will never ever for any reason use this service center again. More

Service I was very pleased with the service I received. They started when they said they would and finished when they said they would. Overall good experience I was very pleased with the service I received. They started when they said they would and finished when they said they would. Overall good experience. More

New Truck I went to change the oil in my 2011 Silverado at 10:00am and drove home at 1:00 pm in my New 2015 Silverado,,,,Great Service!!!!!!!!!!' I went to change the oil in my 2011 Silverado at 10:00am and drove home at 1:00 pm in my New 2015 Silverado,,,,Great Service!!!!!!!!!!' More

Recall Called to get my daughters car in for recall. Don was very helpful and understanding and got her car in on short notice! Work was done in one day and Called to get my daughters car in for recall. Don was very helpful and understanding and got her car in on short notice! Work was done in one day and she was able to get back to school. I'm very grateful More

Awesome I liked the way we got treated with honest and great service. Reanna Lowrence was very helpful and very friendly. She answers all of our questions to I liked the way we got treated with honest and great service. Reanna Lowrence was very helpful and very friendly. She answers all of our questions to her best knowledge. More

Excellent service Had a great experience. Jesús Cardona is a great sales man. I would definitely recommend him and this dealership to anyone look to purchase a vehicl Had a great experience. Jesús Cardona is a great sales man. I would definitely recommend him and this dealership to anyone look to purchase a vehicle. I'll be make any future purchase through them. More

excellent Very friendly very fast and very efficient. Was able to get my vehicle in for service quickly where others were months out. Had a seat belt and side a Very friendly very fast and very efficient. Was able to get my vehicle in for service quickly where others were months out. Had a seat belt and side air bag sensor recall they got me in quickly and also was able to get my Radio warranted. More

Great new management team I bought my vehicle from this location and it didn't end up good after getting my car. It was supposed to be exciting but only had problems and manag I bought my vehicle from this location and it didn't end up good after getting my car. It was supposed to be exciting but only had problems and management not return nag calls. Only to find out it's under new management, I spoke with Elizabeth a new manager there and she has gone it of her way to make it right. I can't thank her enough for helping me. I would definitely recommend this all American dealership to anyone, great staff!!!! More

Oil change Always friendly and finish in a timely manner and usually have the parts available that I need. I especially like the free oil change I signed up for Always friendly and finish in a timely manner and usually have the parts available that I need. I especially like the free oil change I signed up for when purchasing this vehicle. More