All American Chevrolet of Midland

Service Department Shout out to Tom Madewell Service Advisor very nice and professional. My 2015 Equinox would not start (thought it might be the battery)called All Amer Shout out to Tom Madewell Service Advisor very nice and professional. My 2015 Equinox would not start (thought it might be the battery)called All American Chevrolet of Midland talked to Tom told me to bring it in this morning and they would check it out and get it fixed today. Had to have it jump started so did not get Equinox there till mid-morning. Called later asked Tom to schedule oil change also. Tom called latter to let me know it was the battery that needed to be replaced. Would recommend All American Chevrolet Of Midland. More

Awesome I greatly appreciated the time and effort everyone placed towards helping decide on a fantastic truck. Thanks for the assistance and help, I will defi I greatly appreciated the time and effort everyone placed towards helping decide on a fantastic truck. Thanks for the assistance and help, I will definitely be back in the future. More

Fast and efficient Fast, friendly and efficient, jonette was great and friendly. She got me actually what I wanted in a fast and timely manner. Very professional and g Fast, friendly and efficient, jonette was great and friendly. She got me actually what I wanted in a fast and timely manner. Very professional and great customer service More

Fast and friendly Best guys we know! We will definitely hope to buy from them every time. Will be recommending them to all our friends and family. They did everything p Best guys we know! We will definitely hope to buy from them every time. Will be recommending them to all our friends and family. They did everything possible to make us happy! More

New Chevrolet tuck for Christmas The team and staff at All American Chevy of Midland is absolutely outstanding to work with. From the salesmen (Jared) and women to every person in the The team and staff at All American Chevy of Midland is absolutely outstanding to work with. From the salesmen (Jared) and women to every person in the business, they are all attentive and excited to get you in the vehicle you want. They gave me and my wife a very merry Christmas. More

Quick When I went in I know what vehicle I wanted, how it was to be equipped. A unit had just been delivered into inventory. I had to wait 9 days for wheels When I went in I know what vehicle I wanted, how it was to be equipped. A unit had just been delivered into inventory. I had to wait 9 days for wheels to come in, but salesman keeped me updated with status. I, unlike some, understood the waiting process and was willing to do so. More

Mind Blowing Service I took my 2013 dually in because it was stuck in first gear. I figured from past dealer service experiences that I was probably looking at a 1-2 week I took my 2013 dually in because it was stuck in first gear. I figured from past dealer service experiences that I was probably looking at a 1-2 week wait to get my truck back. I fully understand that thinking given the current work load here in the Permian Basin..... well to my surprise when I walked in I was greeted by a Service Advisor by the name of Michael Fabbri and he told me, after I explained what my perceived problem was with my truck, that they would try and get to it by Friday if possible. I was elated..... beat the heck out of the 1-2 week I was expecting!!! He offered a courtesy driver to take me out to try and find a rental. I told Michael I would be back to get my personal belongings after I secured a rental vehicle. Well don’t try to get a rental at 1530 hrs and get one on the spot..... don’t happen in West Texas!!!! When I arrived back at the dealership; with no rental and in full acceptance that I would have to pick up my truck and bring it back at a later date when I found a rental; I was astonished to see that my truck was in the service department with the hood up.... I went into the service area and told them I needed my truck back as I could not find a rental. The service person.... didn’t get his name but he is a big tall bearded fellow, told me he thought they could get right on it and have it out to me today. TOTALLY BLEW MY MIND!!!! Michael asked if I would like to wait in the waiting area and came to check on me several times. Once Michael got his intel he came to me and got my approval on a price before they did anything. I can not thank All American Chevy enough for having the good sense and forethought to hire someone like Michael......This is OLD SCHOOL service advisor protocol.... should be Service Provider but I guess advisor fits better in the world we live in now! I would HIGHLY RECOMEND, ADVISE, ENCOURAGE, SUGGEST that if you need ANYTHING service related (Chevy) that you pull right on up in that covered parking area and go in the Service Department door and holler.... Hey! Where’s Michael..... My mind is still blown!!!!!!!! 10 Star Rating from me!!!!! More

bad deaL I BOUGHT A USED TRUCK ON THE 1ST OF OCTOBER AND 5 DAYS LATER THE DRIVER DOOR WON'T OPEN.3 DAYS BEFORE THAT THE SHIFTING CABLE IS MESSED UP TO AND I LE I BOUGHT A USED TRUCK ON THE 1ST OF OCTOBER AND 5 DAYS LATER THE DRIVER DOOR WON'T OPEN.3 DAYS BEFORE THAT THE SHIFTING CABLE IS MESSED UP TO AND I LET TE SALELADY KNOW ABOUT IT TOO. I WON'T TELL ANYONE TO BUY FROM THIS PLACE AT ALL. THE DO BAD DEALS..PLUS , THEY DON'T CARE AS LONG AS THEY GET YOUR MONEY.... THEY SHOULD FIX IT FOR FREE..... ON TOP OF ALL THIS MY WIFE IS PRENGANT AND I CAN'T GET IN THE TRUCK FAST OR SAFELY AND IF I HAD A WRECK IN THIS TRUCK I COULDN'T GET OUT... THIS IS HOW YOU TREAT YOUR CUSTOMER? THEY SERVICE DEPARTMENT SAID IT'S GOING TO TAKE 30 DAYS FROM THE EXTENDED WARRANTY TO KICK IN ..... THEY SHOULD FIX IT FOR FREE.... More

Fast and friendly service Dropped off my car for an oil change and within a few hours it was ready. As I waited for my husband, a ride home was offered to me by 3 different peo Dropped off my car for an oil change and within a few hours it was ready. As I waited for my husband, a ride home was offered to me by 3 different people. Staff was friendly and helpful. More

Great Always a great experience dealing with the sales team. They seem to listen to your needs and make the best recommendation accordingly. I would recomme Always a great experience dealing with the sales team. They seem to listen to your needs and make the best recommendation accordingly. I would recommend them to eveyone More