Alfa Romeo Fiat of Strongsville - Service Center

I am very satisfied with everything about this dealership. The salesman was very polite and professional. The car actually broke down after two weeks and they fixed my car at no expense and didn’ dealership. The salesman was very polite and professional. The car actually broke down after two weeks and they fixed my car at no expense and didn’t really have to More

Battery As always, Jim was super helpful. He goes above and beyond to make sure I am taken care of. I would recommend this service department. As always, Jim was super helpful. He goes above and beyond to make sure I am taken care of. I would recommend this service department. More

Service was very nice, Greeted by ALL, customer service is above board. Lacked Or none in other business. You want to spend your money where it is appreciated. is above board. Lacked Or none in other business. You want to spend your money where it is appreciated. More

Always have been honest and get what I need to be done When I take my car in, they are accommodating and honest. Jim the manager lets me know what I need done and they get in done, no more. When I take my car in, they are accommodating and honest. Jim the manager lets me know what I need done and they get in done, no more. More

Extremely friendly, knowledgeable and accommodating. By far, the best dealership from service to sales you will find. I fell in love with my Fiat 500 8 years ago partially because of the dealership experie far, the best dealership from service to sales you will find. I fell in love with my Fiat 500 8 years ago partially because of the dealership experience and recently added an Alfa Giulia to the family for that same reason. More

Excellence Alfa, and specifically Jim in service, delivered on excellence in a challenging scenario. We encountered a weekend battery failure while navigating t Alfa, and specifically Jim in service, delivered on excellence in a challenging scenario. We encountered a weekend battery failure while navigating the pandemic and life challenges. Jim and team stepped in to activate transport of the vehicle to the dealership, rectify the issue, and proactively take care a recall issue all in one. More

Great Team Jim is great and the team made it simple and easy! I was in and out and the car is running great! Thank you again! Jim is great and the team made it simple and easy! I was in and out and the car is running great! Thank you again! More

warranty repair job Purchased the extended warranty a few years ago and had to use it for the first time with my 4C Spider. Alfa Romeo of Strongsville properly diagnosed Purchased the extended warranty a few years ago and had to use it for the first time with my 4C Spider. Alfa Romeo of Strongsville properly diagnosed the problems, ordered the parts, and installed them in a few days! I was very nervous about the repair cost, seeing how I had never had to use the warranty, and is was great to know that the Service Department was easy to work with! All I paid was a small deductible and the car was repaired perfectly, therefore, earning the 5 Star review! The business sets a fine example of customer care! More

Recall Work I have been having service work done on my Fiat 500 for the last 8 years since I bought the car new at the dealership. The service I have received by I have been having service work done on my Fiat 500 for the last 8 years since I bought the car new at the dealership. The service I have received by Jim Obenaur for these years has been second to none. He has always provided prompt, honest service and is a joy to work with. The service area has a small shop feel that you do not see much of these days. Thank you Jim for everything. You are appreciated! More

Took care of all issues - car was done before quoted time. They are always friendly, explain everything. Every time we have dealt with sales or service has been great. Always very helpful and make the whole They are always friendly, explain everything. Every time we have dealt with sales or service has been great. Always very helpful and make the whole process go smooth. More