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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.9
375 Reviews

375 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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March 18, 2021

Easy to schedule the service and very friendly staff. It was fast and done in a good time. I will be back for the next service More

by aiman_labib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Chris went above and beyond. It was one of, if not the, best experiences with a service department I have had. Thank you for all your help Chris! More

by Markkurdas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Alfa Romeo Fiat of Strongsville was very easy to work with. I called up, they got me on the schedule for a routine oil change that coming Saturday (per my request). They were fast and did a great job! More

by DONNBIALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

This is a great team, very professional, and easy to work with when I had my Giulia's routine servicing done this past weekend for an oil change. More

by MATT SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Smith
February 08, 2021

The facility is outdated for a young and more modern vehicle line. Felt the price of the service was overpriced. I probably would have been ok with the price if the facility was nicer. Move the waiting More

by mtmaghes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Friedman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Alfa Romeo Fiat of Strongsville responded

We're sorry that you felt uncomfortable during your visit. For future visits please keep in mind we have two waiting areas. One is the waiting room by service and another is in the showroom. As for the pricing of the maintenance our market analysis shows our pricing to be very competitive in the premium car segment. Thank you for you honest feedback. If you would like to discuss further please contact either Mike DeSalvo or Joe Peck at 440-334-2155.

February 05, 2021

I just had an oil change which was fine but I tried to schedule online a couple times and also called the dealership. Each time I was transferred to voicemail and never got confirmed. Finally, my wife c More

by brettcolasanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Best dealership in town. Very fast work and full explanation of all work done on the vehicle. Jim is a great boss and deserves an ownership stake! More

by DB623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim/service
January 14, 2021

The Service Department was very helpful. I was in the process of moving out of state and they got me in right away and took care of the problem. More

by nolan_gang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

great guys. advice: the web scheduler for service appointments does not work. should probably take that down or fix it. once the appointment is locked in by calling, then all goes well. More

by S_MENDELS
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Service manager Jim is the best! I have been working with him since I purchased my Fiat 500 new from the dealership in 2012. Thank you so much for being ethical and keeping my vehicle up and running! More

by chotes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Obenaur
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