Alfa Romeo Fiat of Strongsville - Service Center

Exceptional service with service office. Manager always listens to concerns and is always pleasant. This is the only place I bring my Fiat. listens to concerns and is always pleasant. This is the only place I bring my Fiat. More

Dealership is great and easy to work with! Very attentive and does a nice job communicating and is transparent. attentive and does a nice job communicating and is transparent. More

Service as done on time as promised and we were on our way in just over an hour way in just over an hour More

Work was excellent. Driver, Al Nemeth, was on time, professional and courteous. Car was returned on time and clean professional and courteous. Car was returned on time and clean More

They completed all of the work in timely fashion. Comfortable waiting area. Everything went smoothly. Comfortable waiting area. Everything went smoothly. More

Provided good service in a courteous professional manner. Work was done on time as promised. Work was done on time as promised. More

On October 7th, I was traveling from Michigan to Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a license Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a licensed flat bed tow off the turnpike to an area that didn't have a replacement tire, I called the nearest dealer, well over 40 miles away. Fortunately AR of Strongsville had the correct tire in stock, and the staff was willing to expedite the replacement. My AR supplied tow delivered the Stelvio after (service) hours. The accommodating management was aware that my car was en route, and although the service bays were closed took my keys for the tire replacement the next morning. The great sales consultant Doug Freidman staff then assisted me in making a hotel reservation, getting an Uber account, and even provided an AR mask required for the Uber. Doug was someone who really knew the brand an was an Alfa enthusiast. The next morning the service advisor, Jim Obenauer, opened at 9am. I received a call at 9:10 that my Stelvio was ready. I am extremely grateful for my experience at AR of Strongsville. As far as I am concerned they earned the right to teach others dealers how to provide a stellar customer experience. More

The salesman Doug was great as were all the others I worked with. They made the process simple and easy. worked with. They made the process simple and easy. More

They treat you like family! Truly a classy team that knows how to treat their customers! knows how to treat their customers! More

I might be a little biased due to my nationality, but Fiat of Strongsville is the friendliest and nicest dealership I’ve been to this side of the Atlantic. Bravo Michele! Fiat of Strongsville is the friendliest and nicest dealership I’ve been to this side of the Atlantic. Bravo Michele! More