Alfa Romeo Fiat of Strongsville - Service Center

Excellent service department! Chris was awesome and the work done on my Jaguar was stellar! Highly recommend them. Chris was awesome and the work done on my Jaguar was stellar! Highly recommend them. More

Amazing service and personality from the employees at Alfa Romeo. Jennifer and Chris were both very helpful with getting me an appointment and providing me with a loaner for the time being. Very happy wi Alfa Romeo. Jennifer and Chris were both very helpful with getting me an appointment and providing me with a loaner for the time being. Very happy with my experience! More

I went in for an oil change. Service was prompt and on time. the car was washed and ready including some updates in an hour. time. the car was washed and ready including some updates in an hour. More

There very extremely excellent and helpful fast pace very friendly staff clean environment very good Cappuccino friendly staff clean environment very good Cappuccino More

Fast, efficient,kind. Nice people. Made me feel like my car was in good hands. car was in good hands. More

Really helpful and friendly staff from Chris at the service desk to my man “Cool Doug” in sales. Great people. service desk to my man “Cool Doug” in sales. Great people. More

Alfa Romeo dealership is conveniently located. It is Alfa Romeo dealership is conveniently located. It is clean, friendly and professional dealership and service department Alfa Romeo dealership is conveniently located. It is clean, friendly and professional dealership and service department More

Always informative, courteous, and on time with taking care of my vehicle. I miss my salesman JT:) care of my vehicle. I miss my salesman JT:) More

First and foremost, let me say I like this dealership and they treated me very well through the purchase of my Stelvio and through the service appointment I recently said. My following comments are purely o they treated me very well through the purchase of my Stelvio and through the service appointment I recently said. My following comments are purely observations and honest feedback that hopefully the dealership will look into. Came in to have a few things done to my car including repairing the leather on my steering wheel, recall (parts are not yet available), oil change (wasnt needed yet as I wasnt quite at 10k miles yet) and try to fix my key fobs (they only work at a close distance). While the service staff, and my sales rep are very kind and helpful, and they did put me in a loaner vehicle, I will have to make another trip to the dealership to have the steering wheel fixed. Hopefully at that time, parts will be in for the recall and my steering wheel will be fixed. Alfa needs to address the key fob issue as I know that I am not the only one experiencing this issue. Overall, I give the dealership my respect and a recommendation because they bent over backwards to get me this Stelvio and I know my sales Rep, Jared, is always working to help me out and make sure I am treated well. Ive been treated far better here than any other dealership Ive been to in the past 10 years. I did want to mention though that it didnt seem like much was done in the way of keeping customers and employees protected. Every other store, bank, etc has had plastic dividers up between employees and customers and hand sanitizer readily available. And I have no idea if my car was sanitized after it was serviced, though it was run through the car wash. Normally you can smell most sanitizing chemicals/solutions after use. More

Best service great job I’m so happy with his place I plan to do all my servicing at this place now. to do all my servicing at this place now. More