Alfa Romeo Fiat of Strongsville - Service Center
Strongsville, OH
401 Reviews of Alfa Romeo Fiat of Strongsville - Service Center
The service center was great. The guys did everything they could to get our vehicle fixed. Due to the inability of Stellantis to configure a defect code to diagnose the issue, A The guys did everything they could to get our vehicle fixed. Due to the inability of Stellantis to configure a defect code to diagnose the issue, AR of Strongsville was handcuffed to repair our Tonale quickly. Due to the inability to figure out a code as to what was wrong, we had to wait five (5) weeks to get our Tonale back. This wasn't their fault, but being without a vehicle for that long and to not receive any compensation for it was and has soured us on Alfa Romeo. I would love to talk to someone at Stellantis about this. Chris and Mike were very nice to work with, and I applaud their efforts to try to get us fixed quickly. More
Everything was done quickly and my car was returned sparkling clean. The staff was friendly and courteous. sparkling clean. The staff was friendly and courteous. More
Everything was done to my satisfaction. I will bring my car here again when I need to. I will bring my car here again when I need to. More
We had outstanding service from Chris. He is definitely customer-oriented. Explained out situation with our hybrid Tonale. Thanks, Chris! He is definitely customer-oriented. Explained out situation with our hybrid Tonale. Thanks, Chris! More
Always on time always very accommodating, very friendly and excellent service! I will always return to this dealer!! and excellent service! I will always return to this dealer!! More
Chris is the best Service Manager in town! Everything was perfect, as usual! The dealership is very committed to its customers! Everything was perfect, as usual! The dealership is very committed to its customers! More
Impressively quick and efficient service visit. The staff was great and provided professional service, overall it was a great experience. The staff was great and provided professional service, overall it was a great experience. More
First time there for service. They checked out the problem and took care of it. They checked out the problem and took care of it. More
Great service. Truly appreciate the home pick up! Fair pricing. Everyone I spoke with and the drivers were excellent. Truly appreciate the home pick up! Fair pricing. Everyone I spoke with and the drivers were excellent. More
Excellent service Responsive to customer requests Efficient and explains costs and alternatives Costs ok for a dealer requests Efficient and explains costs and alternatives Costs ok for a dealer More