Alexandria Toyota - Service Center

The actual service experience at the dealership was very good. But even after making my appointment online I was hectored by texts demanding I make a service appointment. AFTER the appointment, more hector good. But even after making my appointment online I was hectored by texts demanding I make a service appointment. AFTER the appointment, more hectoring texts. I had to call the dealer to get them to stop. Another example of business using technology negligently with the result customers have a bad taste even if, as here, the product (actual service) is fine. One also wonders if Jack Taylor can”r handle text alerts, can they be relied upon to handle the computers under the hood? I believe the guys in the service bay do a good job and are poorly represented on the promotion side. Fix it. More

Commending SIMPY for a great job. Thank you. She provided everything a customer needs including the privileges Thank you. She provided everything a customer needs including the privileges More

I have enjoyed my experiences with Alexandria Toyota for many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. More

I have been a returning customer since I purchased my Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. More

Manriquez and the whole service team is very professional and very effective in solving any issues. and very effective in solving any issues. More

Prices are to high, they are always trying to sell you an expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. More

RAVA4 Hybrid second oil change and maintenance under 35 minutes! The staff was quick, professional and a pleasure to work with. The place was super clean, everyone was polite and in a good mood. The bathr minutes! The staff was quick, professional and a pleasure to work with. The place was super clean, everyone was polite and in a good mood. The bathroom was cleaner than the one I have at home! Excellent service, I love this place. More

We have always been happy with the Service Department at Alexandria Toyota. They are fair, provide excellent service and advice, and I never feel pressured to do work that isn't necessary. Alexandria Toyota. They are fair, provide excellent service and advice, and I never feel pressured to do work that isn't necessary. More

Completed service on my RAV4 Hybrid, including State inspection, as expected and in a timely manner. inspection, as expected and in a timely manner. More