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331 Reviews of Alexandria Toyota - Service Center
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January 06, 2025
Excellent experience for me. The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy B The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy Behl, the manager who handled everything for me. More
by Chibamba
December 31, 2024
GREAT EXPERIENCE with parts & sales! Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, profes Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, professionalism, & kindness won my business! More
by ToyotaVA
Employees Worked With
Tommy Perrell & Ken
December 26, 2024
Regina was very friendly and professional. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. More
by ineztime2
Employees Worked With
Regina
August 25, 2024
Jenny is friendly and provided outstanding service as an Advisor. She listened to my issues with the SUV, and recommended what service should be performed to prevent future major maintenance. When I have Advisor. She listened to my issues with the SUV, and recommended what service should be performed to prevent future major maintenance. When I have additional questions, she responded in a timely manner. It is pleasure doing business with her at the dealership. More
by Faithashton3
Employees Worked With
Jenny Kirby
August 19, 2024
I would like to thank Tommy Perrell in the Service Department for helping me resolve a problem with my 2011 Camry that I purchased recently. Department for helping me resolve a problem with my 2011 Camry that I purchased recently. More
by Karen Gordon
Employees Worked With
Tommy Perrell
August 08, 2024
Today I needed to leave my vehicle for maintenance and solve a little detail. My Service Coordinator; Thomas, was not there yet because I arrived early. James jumped into action and helped me to register solve a little detail. My Service Coordinator; Thomas, was not there yet because I arrived early. James jumped into action and helped me to register my car and escorted me to rent a vehicle for the day with Marij. Thomas took care of my truck, was very communicative and it was ready really quick. Appreciate the extra mile you all gave! Thank you all for the great service today! More
by Marie
Employees Worked With
Service Department
July 29, 2024
I always feel confident in the service on my car, now 12years old. Gerry was an d now Manny is my service rep.. I am so happy to wor with m Manny. He is quick to respond if anything other than reg.servi 12years old. Gerry was an d now Manny is my service rep.. I am so happy to wor with m Manny. He is quick to respond if anything other than reg.service is needed. More
by atina02
Employees Worked With
Manny
