Alexandria Toyota
Alexandria, VA
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We recently purchased a 2024 Toyota 4Runner and could not be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100% be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100%, as was Astrid Flores-Torres in aftermarket. What a complete team! I would recommend Alexandria Toyota without hesitation and especially Douglas, Imad and Astrid. Thanks again for a great buying experience. Chris and Joan Brodersen Alexandria, VA More
Jenny is my service advisor, and she is wonderful! I came in thinking I might need new brakes and new tires, but she explained that all were good for now, and that I would probably need new tires aft I came in thinking I might need new brakes and new tires, but she explained that all were good for now, and that I would probably need new tires after another 5,000 miles. I have purchased 3 vehicles from this dealership, and had them all serviced here. I've never had a negative experience. More
Outstanding staff, service and selections. My family and I stop by Alexandria Toyota to look at the 2024 RAV4 Hybrid and were greeted by Frank Mayhew. I was upfront with Frank and he basically My family and I stop by Alexandria Toyota to look at the 2024 RAV4 Hybrid and were greeted by Frank Mayhew. I was upfront with Frank and he basically took care of all of my needs. It normally takes a considerable amount of time to look at a car, get an appraisal, and get the price you want to pay. This was a seamless process to include financing. Imad Alkadi treated my family and I like family and got us in and out. Frank, Imad and the customer service rep who went over all of the protection plans were all top-shelf and made our Alexandria Toyota experience a very pleasant one. Thank you all! More
It took a little longer to make the reservation than I would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil c would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil change and a brake job. After a much shorter wait than I expected, I got my car back, being told that a brake job was absolutely not necessary at this time. Everything was great! Tom knows my car and me. He takes good care of us both. More
I didn't expect everything to go as smoothly as it did. I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very ver I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very very much. I do NOT have the ability to give an opinion on price comparison. I always expect it to be high cost. But again, I appreciated the courtesy and pleasantness shown to Me by Tommy and the phone operator. MBF More