Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Alexandria Toyota
Alexandria, VA
614 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 614 reviews
February 21, 2023
I found these guys really easy to deal with and very accommodating. They worked with me for over a year to find the exact right car for me in a challenging market. They were fair and up front in their accommodating. They worked with me for over a year to find the exact right car for me in a challenging market. They were fair and up front in their dealings. Would recommend this dealership to friends and family. More
by msdc
Employees Worked With
Yared Manalebih and Kenny Rogers
February 15, 2023
It was nice. They didn't wash my car and they wouln't take a coupon from passport toyota. I could have taken my car to passport and received $35 off of the servi They didn't wash my car and they wouln't take a coupon from passport toyota. I could have taken my car to passport and received $35 off of the service that was done. I always bring my car there. More
by wandalonnie
Employees Worked With
February 15, 2023
I left the maintenance book (bright colored that says Jack Taylor Toyota) on the passenger seat for the technician to sign off on the 5,000-mile service. Also, this is the first time I have ever received Jack Taylor Toyota) on the passenger seat for the technician to sign off on the 5,000-mile service. Also, this is the first time I have ever received a car back from Toyota service where the car was not washed. If there is an up-charge on a car wash then I would have paid it too. More
by Carguy99
Employees Worked With
Jenny Kirby
February 15, 2023
Great service and professional staff. Vehicle was completed on time and the representative explained in detail the service provided. Vehicle was completed on time and the representative explained in detail the service provided. More
by Diana Bradham
February 10, 2023
It was easy to get an appointment which I needed promptly for a long drive. They did the job quite quickly and I was off in a timely fashion. for a long drive. They did the job quite quickly and I was off in a timely fashion. More
by 4trishkent
Employees Worked With
February 10, 2023
I had a terrific time. Mickey took the time to explain and install what I needed in my car, as well as assist me in selecting the correct vehicle. Without a question, this Mickey took the time to explain and install what I needed in my car, as well as assist me in selecting the correct vehicle. Without a question, this is the best car-buying service experience I've ever had. Thank you!!! More
by naomi121409
January 22, 2023
Professional and quality service, thank you for your great work, my new Sienna in the best hands Leonel Munoz. I come from another dealer, this dealer was recommended to me, I am very happy and gratefu great work, my new Sienna in the best hands Leonel Munoz. I come from another dealer, this dealer was recommended to me, I am very happy and grateful for the treatment and professionalism, I loved the location and the dealer's environment, from here on they gained a new client, thanks for the service and attention. Atte Francisco Martinez More
by Francisco11215
Employees Worked With
Leonel Munoz
January 20, 2023
Nothing wrong with car. Service was fast. Everything that needed to be explained was to my satisfaction. Service was fast. Everything that needed to be explained was to my satisfaction. More
by dsmith6068
Employees Worked With
January 20, 2023
I've been having my cars serviced at Jack Taylor's Toyota for more than 20 years. The customer service is consistently friendly and the work is excellent. for more than 20 years. The customer service is consistently friendly and the work is excellent. More
by bawilmer
Employees Worked With
Leo in service department.
