Back

Alexandria Toyota

Alexandria, VA

4.6
614 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
Contact Dealership

3750 Richmond Hwy

Alexandria, VA

22305

Directions

By Type

Showing 614 reviews

June 27, 2023

Regina is an excellent service rep. I bring my car in for service since I purchased the 2015 Prius from Jack Taylor’s dealership. The service is always good and I am kept apprised of More

by Pat
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Regina White
June 25, 2023

I've been a customer of Alexandria Toyota for over 20 years. I have purchased two Toyota Corolla's from them. I'm always treated with dignity and respect. I deal mostly with Mr. Manriquez River. He's alw More

by roy.gaines
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manrequez Rivera
June 24, 2023

Simpy is always helpful, understanding, and explains in details the repairs needed. I always bring my car to her. More

by rosiebjs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Simpy
June 19, 2023

The actual service experience at the dealership was very good. But even after making my appointment online I was hectored by texts demanding I make a service appointment. AFTER the appointment, more hector More

by jameskidney
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Commending SIMPY for a great job. Thank you. She provided everything a customer needs including the privileges More

by roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIMPY
June 05, 2023

Great dealership. Jorge provided excellent customer services. Everyone was highly professional and responsive to my needs with my car buying process. More

by flor-alfaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Zurita
May 15, 2023

Great dealership. Everyone was highly professional and responsive to my needs with my car buying process. More

by Birkely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Zurita
May 12, 2023

I enjoyed dealing with Yared Manalebih, the sales manager. I never had trouble talking with him. If he was busy when I called, he quickly returned my call or replied by a text message. I bought the c More

by brr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yared Manalebih (5 star rating), Sam Demissie (4 star rating)
May 11, 2023

I have enjoyed my experiences with Alexandria Toyota for many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. More

by michaelharmonis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mohammed jabar
May 09, 2023

I have been a returning customer since I purchased my Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. More

by tabycatz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lazo
...
12
...