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Alexandria Toyota

Alexandria, VA

4.6
614 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 614 reviews

February 20, 2025

Making an appointment was easy and fast, and the work was accomplished quickly.I am happy with the results. More

by bwhattery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service manager
February 04, 2025

The treatment is very good. He is a good worker who knows what he is doing. I met him and he was smiling. I was very happy with this treatment. Thank you. 10/10 More

by messaoudsidiethmane
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I'm very confused why are dealership still selling 2019 Honda fit if they have been recalled for 5 issues. I feel they saw me coming,not during my research I traded a CR-V Honda 2015 excellent shape! This More

by pastemaltee09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Brotherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William both of them manger and sales
January 18, 2025

Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! More

by fabascoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatima Martinez
January 17, 2025

Mr Knowles was effective, attentive , and professional . Hello explained the issues with car computer which was resolved More

by jrdesir70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Knowles
January 17, 2025

Frequent customer of Alexandria Toyota and the service advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his c More

by wbrown1460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Munoz, Leonel
January 08, 2025

Labisita atoyota fui todo unexcito los atendieron muy bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo More

by donilaaguilar627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Quiero expresar mi agradecimiento a el Senor Dougla que tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende More

by Maria reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Excellent experience for me. The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy B More

by Chibamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simpy Behl
December 31, 2024

GREAT EXPERIENCE with parts & sales! Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, profes More

by ToyotaVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Perrell & Ken
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