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Alexandria Toyota

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.6
645 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 645 reviews

June 24, 2025

Just bought a crown signia at this dealership. They were all very professional from the moment I walked in. A special recognition to my salesman, Travis Williams. A true professional who list More

by CATALANOJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney and Walid
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Jun 26, 2025 -

Alexandria Toyota responded

We’re thrilled to hear that your visit was smooth and enjoyable, and that Travis Williams made such a positive impression. He truly takes pride in listening to customers and making sure their needs come first. We’re also glad we could make the entire process — from test drive to trade-in — quick and seamless for you. That’s exactly the kind of experience we strive to provide every customer. Congratulations on your new Crown Signia! We truly appreciate your trust in us and look forward to serving you again in the future. Enjoy the ride!

June 19, 2025

The service was incredible! I’d recommend anyone looking for a car to come here. They treat you with fairness and courtesy. The finance manager, Walid Elshazli, was especially a More

by adamkambiz2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walid Elshazli
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Jun 21, 2025 -

Alexandria Toyota responded

Hello, Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team and that Walid was able to make the financing process smooth and comfortable for you. Your recommendation truly means a lot to us. Please don’t hesitate to reach out if you ever need anything in the future—we’re always here to help!

June 18, 2025

The dealer was very good. He showed me how to use a navigation . It worked very nice! More

by wann223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Alexandria Toyota responded

Thank you for your 5-star review! We appreciate it. Congrats on your new car and be sure to reach out if you have any further questions!!

June 17, 2025

Very efficient and stellar customer service! I left very will informed and satisfied. The free car wash was very much appreciated! I will be back in one year for my oil change and overall che More

by fabascoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fatima Martinez (I give her 5 stars!)
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Jun 18, 2025 -

Alexandria Toyota responded

Hello Fabascoli, Thank you so much for your kind words! We're glad to hear you had a great experience and left feeling well-informed and satisfied. We’re happy you enjoyed the complimentary car wash—it’s the little things that matter! We look forward to seeing you again for your next service.

June 16, 2025

I have been visiting the service center at Jack Taylor’s Toyota since 2017. The appointments are consistently on time, and the work has always been done well. This past visit, James was very helpful! More

by Sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
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Jun 18, 2025 -

Alexandria Toyota responded

Hello, Thank you for being a loyal customer since 2017 — we truly value your continued trust in Alexandria Toyota! We're glad to hear that your service appointments have consistently met your expectations and that James was especially helpful during your recent visit. We'll be sure to pass along your kind words to him. We look forward to serving you again in the future!

June 12, 2025

Service is phenomenal. Simpy is the best. Why I keep coming back . Thank you. B More

by joseph.rixey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy
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Jun 18, 2025 -

Alexandria Toyota responded

Hi Joseph, thank you for leaving us this 5-star review! And always choosing Alexandria Toyota! 😁

June 10, 2025

Prompt, professional service. And I was given a choice of additional work to be performed either immediately or later on. More

by Greenincabird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paramjot Behl
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Jun 13, 2025 -

Alexandria Toyota responded

Hello! Thank you for this wonderful review that you left about our team! We look forward to working with you again!

June 06, 2025

Car bought elsewhere, but serviced here. Easy and kind. Love Ms. Hill. She always remembers me. More

by hillrl51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hill
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Jun 12, 2025 -

Alexandria Toyota responded

Thank you for your review of our Service Dept! We appreciate your business and look forward to assisting you again in the future!!

June 04, 2025

Very good overall experience. Thomas Ramey was exceptionally communicative, professional and friendly. He provided a solid explanation of the recommended services. More

by pgcreighton
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ramey
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Jun 08, 2025 -

Alexandria Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 04, 2025

Fantastic experience with the purchase of my Rav4! Outstanding service by the sales, finance and service teams! More

by schlesss
Recommend Dealer
Yes
Employees Worked With
Omar Reid
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Jun 08, 2025 -

Alexandria Toyota responded

Thank you for the 5 star review! We are so glad you had a great experience purchasing your new RAV4. Congrats and enjoy!!!

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