
Alexander Buick GMC of Oxnard
Oxnard, CA
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90 Reviews of Alexander Buick GMC of Oxnard
Calling in before i arrived i let the service department know what the codes were for the emissions systems. After arrival, at my 0830 appt, i called around 1400 to check and the response was it was done a know what the codes were for the emissions systems. After arrival, at my 0830 appt, i called around 1400 to check and the response was it was done and ready for pickup. I received a call about 10 minutes later telling me that the codes were just provided by the tech and the parts were needing to be ordered. I drove 3 hours to this location because i thought i could trust it would be done. I picked the truck up and the service was not completed...I now need to plan another trip to get this work complete. I live in ridgecrest ca and dont have any dealers around that can fix it....very dissapointed. More
I bought a new GMC Sierra from here and everyone was really helpful. I also got my service work done here and have used the body shop. They really try to do a great job the only problem is that GM does really helpful. I also got my service work done here and have used the body shop. They really try to do a great job the only problem is that GM does not have a lot of inventory to buy the exact color that I want and the dealership was not able to get me the exact car I am looking for for my daughter. Other than that all the other experiences I have had have been great! More
Lack of customer service all around! From the onset of my lease turn in, to my new vehicle lease pricing, this dealership denied the national ad price from television with a screen shot f From the onset of my lease turn in, to my new vehicle lease pricing, this dealership denied the national ad price from television with a screen shot from my phone, then the business office did not pay GM Financial the correct price for my 2015 Encore turned in, causing me to be harassed by GMF for 2 months resulting in a negative hit on my credit report and embarrassing calls to my employer. I will not do business with them again! More
Bad sales department Everything there was a gimmick, try buy the add car, are living out of town and buying a car from them, why advertise a price you won't honor...then h Everything there was a gimmick, try buy the add car, are living out of town and buying a car from them, why advertise a price you won't honor...then hid behind you desk. Even the employees seem to bad mouth the dealer, don't buy the warranty, when it comes time to use it nothing is covered, packs on packs that all I was hearing, and have working for a dealer I know what that means.... More