Alexander Buick GMC of Oxnard

Worst experience with a dealer EVER!!! Lied to from the first to last person I talked to. They drop the ball and lie to cover their mistakes. Completely unprofessional and took over two mon Lied to from the first to last person I talked to. They drop the ball and lie to cover their mistakes. Completely unprofessional and took over two months to report my lease return to GM which made me still financially responsible unbeknownst to me. But they had lied and told me they had taken care of it! Had I not followed up with GM, I would have had over 30 day late dings on my credit! That is total xx!! I left several messages, sent several emails and never received one response. Just AWFUL place to deal with! More

2017 1500 Sierra Denali I used to go to a dealer and spend hours going back and forth but I have not done that for years. Now I contact a dealer through the internet and the I used to go to a dealer and spend hours going back and forth but I have not done that for years. Now I contact a dealer through the internet and then email and if I like what I get then I buy the car/truck. This deal was a bit more complicated because my trade-in was unavailable as it was in Yosemite and would not be back for a few days. Alexander had the truck I wanted and at over 10k off. Working with James Pugliese through email the deal was made and I got a offer (which I accepted) on my trade-in sight unseen. I ought the truck on a Saturday and when my old truck came back on Monday James drove the Denali out and pick up my old truck. Very easy deal. More

Patient, informative, and helpful In March 2015, I ended up buying a new 2014 Cadillac ATS Luxury sedan because of the tremendous assistance of James Pugliese. In addition to sending In March 2015, I ended up buying a new 2014 Cadillac ATS Luxury sedan because of the tremendous assistance of James Pugliese. In addition to sending photo's of the car after I first called about it, he was very patient, thorough, and informative. He stayed with my wife and I until WAY after the closing time to demonstrate the CUE system, and assist with the paperwork. I will return to James when I need a new car, and so should you! More

shady and will lie to get you into a car this place is the most dishonest dealership I have ever been to and I was straight lied to and when confronted they denied it over email but admitted this place is the most dishonest dealership I have ever been to and I was straight lied to and when confronted they denied it over email but admitted it over the phone and in person, do NOT go to this dealership if you can avoid it. More

Left me speechless and beyond Content!!!! ; ) I was blown away by this dealership. I've been to several different ones, thru out my lifetime, for personal purchases, or along with family, or for f I was blown away by this dealership. I've been to several different ones, thru out my lifetime, for personal purchases, or along with family, or for friends, and Ive never experienced the type of service I received here. Edward Martinez, who I was SUPRISED to hear was new to the team, maybe 6 months, showed extrodinary professionalism but also a great deal of compassion, attentiveness, great communication skills, and number one a GREAT LISTENER. Never at at any point did I feel forced to take something off the lot we were not interested in like MOST dealerships will do. We knew what he wanted, and the whole time you can tell he wanted to make sure we ended up with it, and at the best possible price for both of us. The GM or Head of the dealership (Dwayne) was slaving away at a desk, which is understandable when you have paperwork for vehicles, but he took time to stand up, shake my husband and I's hands, and introduced himself and ultimately accommodate us the best he could. Our last encounter was with a tall hispanic gentleman that worked in financing. (Moises)He was honest, upfront, and had a great sense of humor. He didnt try to push us into buying any extended coverage we might not need, and gave us his opinion on what would best fit our needs financially. From the moment we walked through the door, the smiles, the introductions, the communication, the "Were HERE for YOU" was definately present. Id give this dealership two thumbs up!!!! Angel & Racquel Hernandez More

Excellent pricing & in and out in under 30 minutes We purchased a 2015 GMC Yukon XL over the weekend at Alexander after shopping and comparing prices in Simi Valley, Thousand Oaks and online. Working w We purchased a 2015 GMC Yukon XL over the weekend at Alexander after shopping and comparing prices in Simi Valley, Thousand Oaks and online. Working with Edward Martinez at Alexander, he was able to beat every other deal we were offered and gave us a substantial amount for our trade-in. Once we came to an agreement on price (over the phone even) we were in & out of the showroom to sign paperwork in under 30 minutes. Our new vehicle was washed, we were given a full tank of gas and Edward took the time to activate various technologies & pair our phones. I'd highly recommend Alexander for their pricing and willingness to negotiate. For a salesman, definitely go see Edward Martinez. He worked really hard to ensure we got the deal we wanted and was personable, friendly and eager to help us in any way we needed. More

Amazing staff, product and prices! Offered a great buying experience for a first time buyer. They had the car I wanted and got me a price I could afford. I would recommend this as your Offered a great buying experience for a first time buyer. They had the car I wanted and got me a price I could afford. I would recommend this as your first stop if you ever need a vehicle! More

Luxurious Teodoro Santoy, Jr. did an excellent job in keeping my 2000 Saturn running. When I mentioned that I should probably start looking for a new car, he r Teodoro Santoy, Jr. did an excellent job in keeping my 2000 Saturn running. When I mentioned that I should probably start looking for a new car, he referred me to Ray Kolbe. Ray immediately picked up on the type of car I would like. He spent a lot of time with me and was very thorough in answering all my questions. Going from a Saturn to a Cadillac, I will definitely be attending one of his vehicle technology training classes. I do not recall the name of the finance man but he was wonderful to work with too. More