Alexander Buick GMC of Oxnard

Excellent pricing & in and out in under 30 minutes We purchased a 2015 GMC Yukon XL over the weekend at Alexander after shopping and comparing prices in Simi Valley, Thousand Oaks and online. Working w We purchased a 2015 GMC Yukon XL over the weekend at Alexander after shopping and comparing prices in Simi Valley, Thousand Oaks and online. Working with Edward Martinez at Alexander, he was able to beat every other deal we were offered and gave us a substantial amount for our trade-in. Once we came to an agreement on price (over the phone even) we were in & out of the showroom to sign paperwork in under 30 minutes. Our new vehicle was washed, we were given a full tank of gas and Edward took the time to activate various technologies & pair our phones. I'd highly recommend Alexander for their pricing and willingness to negotiate. For a salesman, definitely go see Edward Martinez. He worked really hard to ensure we got the deal we wanted and was personable, friendly and eager to help us in any way we needed. More

Amazing staff, product and prices! Offered a great buying experience for a first time buyer. They had the car I wanted and got me a price I could afford. I would recommend this as your Offered a great buying experience for a first time buyer. They had the car I wanted and got me a price I could afford. I would recommend this as your first stop if you ever need a vehicle! More

Luxurious Teodoro Santoy, Jr. did an excellent job in keeping my 2000 Saturn running. When I mentioned that I should probably start looking for a new car, he r Teodoro Santoy, Jr. did an excellent job in keeping my 2000 Saturn running. When I mentioned that I should probably start looking for a new car, he referred me to Ray Kolbe. Ray immediately picked up on the type of car I would like. He spent a lot of time with me and was very thorough in answering all my questions. Going from a Saturn to a Cadillac, I will definitely be attending one of his vehicle technology training classes. I do not recall the name of the finance man but he was wonderful to work with too. More

BUYER BEWARE.. Bought a used vehicle from this dealership in Nov 2014. Website says all used vehicles are thoroughly inspected before being place for sale and I was Bought a used vehicle from this dealership in Nov 2014. Website says all used vehicles are thoroughly inspected before being place for sale and I was also told this by the salesman. Had my car for TWO days and had multiple oil leaks and transmission issues. After several phone calls and messages left with no return calls I had to demand to speak with someone. Told to bring car back and they would look at it. Again...two days later and I had to call to get an update and even this was a battle. Told the vehicle has several issues and would be at least $2,000.00 in repairs and they were not even finished looking at it. They told me they would give me a discount on repairs...on a car i had for TWO days???? I took the car to an independent certified repair facility and their estimate is $3,000.00. It gets better... The registration was all messed up and I still do not have plates. They sold me a car that was still registered to the previous owner in another state. More

Infotainment system training...FREE Ray Kolbe offers one-on-one training on what you want know, how do you do this, what is this button for...about one or two Saturdays a month. I got an Ray Kolbe offers one-on-one training on what you want know, how do you do this, what is this button for...about one or two Saturdays a month. I got an email from the dealership and signed up for this free service as it is difficult to learn all the bells and whistles while you're driving and trying to read the manual. I learned in my car, so much more than I could absorb from the manual. And because these are private lessons in your car, Ray spends your time on the features you want to learn, I.e. navigation was important to me but i-pod, not so much. Thank you Ray and Alexanders for ensuring I am comfortable using all the bells and whistles I paid for. Kathleen Wilburn, proud owner of the Buick Encore. More

Terrain Great salesmen. Awesome experience. I got a great deal for a first time buyer. Donavan Kemp and John lozano worked with our budget. I highly recommend Great salesmen. Awesome experience. I got a great deal for a first time buyer. Donavan Kemp and John lozano worked with our budget. I highly recommend this place... More

AMAZING EXPERIENCE HONESTLY AFTER SHOPPING WITH SO MANY DEALERS. I GOT THE BEST PRICE IN TOWN AND WORKED WITH THE BEST GROUP OF PEOPLE. DONNY, SEBASTIAN, KATIE AND NEIL HONESTLY AFTER SHOPPING WITH SO MANY DEALERS. I GOT THE BEST PRICE IN TOWN AND WORKED WITH THE BEST GROUP OF PEOPLE. DONNY, SEBASTIAN, KATIE AND NEIL WERE JUST THE BEST OF THE BEST . I WOULD HIGHLY RECOMMEDND TO ANYONE. More

2015 Escalade! Thank you Donnie and Bill! These guys went out of their way to get me an amazing deal on the Truck that I wanted. The attentive service and follow up were top notch. From beginn These guys went out of their way to get me an amazing deal on the Truck that I wanted. The attentive service and follow up were top notch. From beginning to end these two shot straight with me and helped me navigate the process with ease. I had shopped around but their first offer beat my best number by $200 a month!! Their integrity, fairness and honesty were a blessing. There are good car guys out there! Couldn't be happier with this dealership. Excellent service. Highly recommended. More

New Car Extravaganza! Peace of Mind. That is what I received when I was introduced to the wonderful 'auto consultant' at Alexander Cadillac. The reason why I use the term Peace of Mind. That is what I received when I was introduced to the wonderful 'auto consultant' at Alexander Cadillac. The reason why I use the term 'auto consultant' is because that is the experience I received, let me explain. There were no uncomfortable and pushy sales tactics typically used by car salesmen. Ray was kind and honest and truly wanted to find exactly the right car for me. He was sincerely interested in what I was looking for, listened and met my needs. I am not one to buy a car on the first trip to the dealership. Ray understood this and did not try to push anything on me when I left the first time. He gave me his card and smiled as he said see you soon. :) After I did my due diligence I found out a Cadillac was the best car for the money and I bought my new 300+ horse power ATS. I am very happy. Oh, one more thing, the finance fellow Justin was also amazing. With the same mantra as Ray the documents were signed and ready to go without any hassles. Well done Alexander Cadillac. More

needed a quote for broken window. I called alexander gmc asked Greg Thoma for a quote to fix a shattered window. Greg qoted me 235. 125 for the window and the rest was labor. He said h I called alexander gmc asked Greg Thoma for a quote to fix a shattered window. Greg qoted me 235. 125 for the window and the rest was labor. He said he was going to check on the parts a d call me back. He called back and said the window was actually 199, the total would be 421 ,but he could do it for 400. We hung up a d then I thought about it. Y did this man raise my labor 100? I called back to ask him about the labor, a d he went completely off. He lied and said he never quoted me that, he was rude, condescending, and made a sexist remark implying I must be having mood swings. I told him to pull the audio since they record their calls. So he c a see what he quoted me. Of course he didn't. I think it pissed him off. It was a Horrible experience. I can't believe this man flipped out because I'm asking for a break down of what he was charging me for. Don't I have rights. I'm really pissed my 2012 acadia has recalls, so I have to go to this place to get this stuff fixed. Greg Thoma cannot be trusted, he will lie like a dog, he's the type of person that will fix your car and charge u more. I've called the gm manager Dennis, and owner Mr Alexander. So we will c what happens. More