Alderson Lexus
Lubbock, TX
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329 Reviews of Alderson Lexus
good service Rudy was good as usual he called when it was time for me to pick up. told me when it would be time for another check up. Rudy was good as usual he called when it was time for me to pick up. told me when it would be time for another check up. More
Very helpful and accommodating! Made us feel very welcomed. He was extremely knowledgeable about the car details. Definitely recommend shopping with Aaron for your next car! welcomed. He was extremely knowledgeable about the car details. Definitely recommend shopping with Aaron for your next car! More
Great dealership!Thanks Rudy for all your help !!Rudy Great dealership! Thanks Rudy for all your help !! Rudy does an excellent job of getting you in and out of the service department. Thanks again Rudy Great dealership! Thanks Rudy for all your help !! Rudy does an excellent job of getting you in and out of the service department. Thanks again Rudy ! More
Excellent Prompt Service for Wife's New Lexus Due to the COVID-19 issues and the associated stay-at-home guidelines, we had not been able to complete the initial service on my wife's new Lexus at Due to the COVID-19 issues and the associated stay-at-home guidelines, we had not been able to complete the initial service on my wife's new Lexus at our usual dealer in El Paso. Circumstances came up that required us to be in Lubbock to support my daughter and the new granddaughter. We didn't plan on having the vehicle serviced in Lubbock, but the warning light for service needed convinced my wife to contact the Alderson Lexus Service Department to see about service that day. To our surprise, Rudy Salazar was able to schedule the service and complete it on time that afternoon. I appreciated Rudy's texts to keep us informed of the progress of the service as well as the complimentary wash. I will keep Alderson in mind when the time comes to replace the wife's current Lexus. More
I was very impressed with the service at Alderson Lexus. I bought an NX 300 . Never went to the dealership in person. Everything was done through the phone and text messages.Gary Hays the salesperson was so I bought an NX 300 . Never went to the dealership in person. Everything was done through the phone and text messages.Gary Hays the salesperson was so nice and he delivered my vehicle to my house. He was so patient and thoroughly explained how to operate it More
Excellent Service in Trying Ties I was impressed that Alderson is providing valet service for customers who need to have their car inspection done. In this time of the corona virus, I was impressed that Alderson is providing valet service for customers who need to have their car inspection done. In this time of the corona virus, it was a relief to not have to leave my house. Thank you, Alderson and Rudy, for a terrific job in taking care of my car. More
Rudy Salazar is extremely helpful and attentive to his clients’ needs and concerns. He and his team have taken excellent care of our Lexus for several years now. clients’ needs and concerns. He and his team have taken excellent care of our Lexus for several years now. More
Attention to our concerns Alderson's is always to attentive to our needs. Far above average service. Remarkable service team! Highly recommend! Very Satisfied Customer for Alderson's is always to attentive to our needs. Far above average service. Remarkable service team! Highly recommend! Very Satisfied Customer for over 25 years. More