Alderson Lexus
Lubbock, TX
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329 Reviews of Alderson Lexus
Amazing experience!!! Rudy Salazar and his team are top notch. They make us feel welcome and provide excellent service. The vehicle service is done professionally, and in Rudy Salazar and his team are top notch. They make us feel welcome and provide excellent service. The vehicle service is done professionally, and in a timely manner. Not only was the warranty service done, but the vehicle was washed and full of gas when we left. I have never had a better experience at any dealership. From the initial purchase to all service visits, Alderson has provided an exceptional experience. I will definitely contact Alderson for any future service on my wife's Lexus and for future vehicle purchases.. More
Service was great. Got a loaner car while the completed the work and it was very nice. I would recommend them highly. See Rudy Alvarez, he will take care of you. the work and it was very nice. I would recommend them highly. See Rudy Alvarez, he will take care of you. More
Very comfortable and easy Enjoyed working with al Griggs. Wonderful man. There was no pressure at all when we came in. Just a kind friendly visit. We enjoyed the experie Enjoyed working with al Griggs. Wonderful man. There was no pressure at all when we came in. Just a kind friendly visit. We enjoyed the experience. More
Bailey Hughes was great start to finish. It is refreshing to deal with a salesman and dealership that gives you straight answers and a fair deal. Bailey along with everyone else was courteous, professional a to deal with a salesman and dealership that gives you straight answers and a fair deal. Bailey along with everyone else was courteous, professional and knowledgeable. Will recommend Bailey and this dealership in the future. More
Alderson Lexus Service Department has always provided outstanding service whenever I have an issue with one of my Lexus vehicles. I attribute that to Rudy Salazar's personal attention to each customer. outstanding service whenever I have an issue with one of my Lexus vehicles. I attribute that to Rudy Salazar's personal attention to each customer. He keeps me informed and goes the extra mile to make sure we are happy with the end product. More
Transmission Service My car has no dipstick for the transmission. Some say it has lifetime transmission fluid. I trust Rudy Salazar and I have the transmission serviced. I My car has no dipstick for the transmission. Some say it has lifetime transmission fluid. I trust Rudy Salazar and I have the transmission serviced. I will not recommend that anybody else do this, but I personally believe that all transmission fluid will need to be refreshed and since there is no way for me to check it, I trust the people at Aldersons Lexus to do the correct procedure to get the level just right. More
Very courteous, professional, efficient! Serviced exactly as I requested. Service was done in a timely manner. Was very pleased with my service and would recommend Alderson Lexus! as I requested. Service was done in a timely manner. Was very pleased with my service and would recommend Alderson Lexus! More
Anderson service department is amazing! We bought our Lexus in Amarillo and there is no dealership here. So as we were driving through Lubbock Rudy Salazar was able to get us on the schedule AND gIve Lexus in Amarillo and there is no dealership here. So as we were driving through Lubbock Rudy Salazar was able to get us on the schedule AND gIve us a loaner ! I wished we had a dealership in Amarillo that treated folk like Rudy did. We will be back. And who knows, we may drive a 100 miles for our next purchase ! Thanks Rudy and Nicole More
great job! Rudy handled this job expeditiously. You will need to give this man a raise. He stays on top of his commitments and finishes on time. Thanks, Jimmy Rudy handled this job expeditiously. You will need to give this man a raise. He stays on top of his commitments and finishes on time. Thanks, Jimmy Pharr. More