Alderson Lexus

Service at it’s best If you ever want to know about how a service organization works, call Alderson Lexus and set up an appointment to get your vehicle serviced. You will If you ever want to know about how a service organization works, call Alderson Lexus and set up an appointment to get your vehicle serviced. You will find that from the phone conversation to meeting with the service manager Rudy Salazar to checking out the facility and it clean waiting area you will be provided with the utmost of care. Thank you Rudy Salazar and the whole Lexus service team for giving me some great service. More

Great experience! Everything was great! The staff is awesome, and salesperson Al Griggs took great care of us during the whole process. Would go back on my next purch Everything was great! The staff is awesome, and salesperson Al Griggs took great care of us during the whole process. Would go back on my next purchase. More

Overall, the experience went well. Aaron was very helpful in explaining the details. We were provided several options to purchase or lease to assist in our decision. Aaron seemed v Aaron was very helpful in explaining the details. We were provided several options to purchase or lease to assist in our decision. Aaron seemed very knowledgeable of the vehicle and was pleasant to work with. More

3rd Vehicle Purchase from Gary Hays With Alderson This was my 3rd vehicle purchased from Mr. Gary Hays with Alderson. He is always so patient and kind to us. He is very knowledgeable in every vehicl This was my 3rd vehicle purchased from Mr. Gary Hays with Alderson. He is always so patient and kind to us. He is very knowledgeable in every vehicle they have to offer. I will always recommend Gary Hays and Alderson. More

Truly hassle free! We went in to look at some Lexus. Eddie was the salesman that assisted us. He was very knowledgeable and was not pushy. We had a price range in mind a We went in to look at some Lexus. Eddie was the salesman that assisted us. He was very knowledgeable and was not pushy. We had a price range in mind and he made it happen. It was hassle-free. Will do business with this dealership again! More

Great service Rudy Salazar was great and always is when I take my car in. There is not anything I would change about the experience. I would recommend Rudy. Rudy Salazar was great and always is when I take my car in. There is not anything I would change about the experience. I would recommend Rudy. More

Excellent Service! Took my 2010 Lexus ES350 in to Alderson Lexus of Lubbock to complete the airbag recall service. I was met in the service bay by Rudy Salazar who imme Took my 2010 Lexus ES350 in to Alderson Lexus of Lubbock to complete the airbag recall service. I was met in the service bay by Rudy Salazar who immediately made me feel like a valued customer. The work was accomplished in the time allotted and the car was returned cleaned and ready to go. Great dealership! I will return! More

Great Service Always great and prompt service. Have always had an enjoyable experience when working with staff, especially Rudy Salazar, Will continue to be a custo Always great and prompt service. Have always had an enjoyable experience when working with staff, especially Rudy Salazar, Will continue to be a customer. Thanks! More

Scheduled Service Rudy Salazar was the technical advisor for my scheduled service. Rudy went beyond my scheduled service and took care of two additional items I had not Rudy Salazar was the technical advisor for my scheduled service. Rudy went beyond my scheduled service and took care of two additional items I had not mentioned when I scheduled the appointment. By doing so, he saved me an additional trip (2 hours each way) to the dealership. Extremely professional. He explained the service on my LX and sent me a written report by email. More

Quick, friendly, professional Rudy Salazar and the crew took service to a level I didn't know was available, all through the process of recall work on my 8 year old vehicle they t Rudy Salazar and the crew took service to a level I didn't know was available, all through the process of recall work on my 8 year old vehicle they treated me like I owned the newest most expensive model. Highly recommended More