Alderson Lexus
Lubbock, TX
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329 Reviews of Alderson Lexus
They worked with making my appointment time more accommodating since we live out of town. I have worked with GM dealerships and Lexus is by far much better in service. accommodating since we live out of town. I have worked with GM dealerships and Lexus is by far much better in service. More
My vehicle’s service experience was great at Alderson of Lubbock. Adrian Bustos and his team treated me professionally and I didn’t feel intimidated nor annoyed going through the process. It’s too bad all Lubbock. Adrian Bustos and his team treated me professionally and I didn’t feel intimidated nor annoyed going through the process. It’s too bad all vehicle service garages couldn’t have more people like Adrian to just make a somewhat mundane process more pleasant. Great job Alderson! More
I brought my Lexus RC 350 F Sport Coupe into Alderson for a one year checkup. The whole Alderson staff was very helpful. The Service Team did the checkup and repair a spot in the paint. I had a local Odessa a one year checkup. The whole Alderson staff was very helpful. The Service Team did the checkup and repair a spot in the paint. I had a local Odessa body shop look at the spot and was told it couldn’t be fixed. When I picked up my car and saw that the spot was gone I couldn’t have been more pleased. Thank you Alderson Lexus for taking care of me and my car!! More
It was time for the 20,000 mile service on my Lexus RX350. Adrian Bustos, service advisor, was very courteous and helpful. At the same time, a recall to replace the fuel pump was also taken care of. RX350. Adrian Bustos, service advisor, was very courteous and helpful. At the same time, a recall to replace the fuel pump was also taken care of. Adrian was very professional and helpful in explaining what service was recommended and the cost before anything was done. The complimentary car wash and free shuttle service were very much appreciated as well. More
Alderson treated us like we were very special. I shopped my car in Dallas and they could not give me a better offer than I got in Lubbock. Al Griggs was incredibly knowledgeable about all aspects of the ve my car in Dallas and they could not give me a better offer than I got in Lubbock. Al Griggs was incredibly knowledgeable about all aspects of the vehicle we chose and provided a wonderful experience in buying a car. More
The dealership was great, everyone we dealt with was great. But our salesman wasn’t one of our best, he was the best salesman we’ve ver had! He took the time to explain everything little thing there is great. But our salesman wasn’t one of our best, he was the best salesman we’ve ver had! He took the time to explain everything little thing there is to know about the car. Good job Mr Al Griggs. Every salesman out there should be like him. Thank you Mr Griggs. More
Service personnel had appointment sheet waiting with timely service, prompt van service to home, and clean vehicle after service with review by Adrian of all items inspected. timely service, prompt van service to home, and clean vehicle after service with review by Adrian of all items inspected. More
This was our first luxury vehicle purchase and the whole team at Alderson Lexus made our experience great! Thanks to Eddie Avila & Tyler Bell for everything! team at Alderson Lexus made our experience great! Thanks to Eddie Avila & Tyler Bell for everything! More