Albrecht Subaru of Wakefield

wsubaru of wakefield was great,this was my second experience with them and i couldnt be happier.Justin was great, so helpful with me getting my car when promised.He followed up to make sure that ?I w experience with them and i couldnt be happier.Justin was great, so helpful with me getting my car when promised.He followed up to make sure that ?I was happy with my car and everything was going good with it.I didnt feel like he was giving me the run around like ive felt like at other dealerships,like he was being honest and sincere.I would recommend this dealership and justin to anybody looking to purchase or lease a car in the near future. More

Al was very helpful, and we are very happy with our purchase. I would recommend Al to anyone looking to purchase a new Subaru. Thank you. purchase. I would recommend Al to anyone looking to purchase a new Subaru. Thank you. More

I would usually rather go to the Dentist than shop for a new car, however Perry Mallias did everything in his power to ensure that both me and my family had a wonderful, "stress free" car buying experience. new car, however Perry Mallias did everything in his power to ensure that both me and my family had a wonderful, "stress free" car buying experience. Perry's strength was that he knew his Subaru products inside and out. He could give both pros and cons to both the Subaru Forester and Subaru Outback. Perry backed up his knowledge with solid communication throughout the purchase. I knew going into the dealership what I was willing to pay for a new Forester and I left with that number! Perry also needs to be commended for his willingness to train me on all the features of the new Forester from top to bottom. He is a credit to this dealership. Because of his professionalism and passion for the product,. they now will have our family has a repeat customer since will use their service department for maintenance on our new car. Overall A+++ experience. More

This dealership was very friendly, from the moment we walked in through picking up our car. We used our USAA car buying service and the dealership helped us. Our sales person, Christian, was great! She walked in through picking up our car. We used our USAA car buying service and the dealership helped us. Our sales person, Christian, was great! She was friendly, knowledgeable and attentive. We are looking forward to this relationship for many years. More

After visiting five dealerships and test driving a "cross-over" at each dealership (Hyundai Tucson, Ford Escape, Toyota Rav-4, Honda CR-V and Mazda CX-5), my wife and I decided to go to Subaru of Wake "cross-over" at each dealership (Hyundai Tucson, Ford Escape, Toyota Rav-4, Honda CR-V and Mazda CX-5), my wife and I decided to go to Subaru of Wakefield to look at and test drive a Forester. Both of us were tired of dealing with salesmen and had debated whether it was even worth it to go to this Subaru dealership. Upon arriving, we were pleasantly surprised to be able to walk around the showroom and the lot WITHOUT being hassled, questioned and interrogated about buying a car "today." After we were on the lot for about 10 minutes, we started walking over to a salesman who greeted us and asked if we wanted more time to just look around or had any questions. The salesman (Justin Grant) answered our questions in an extremely knowledgeable and polite manner. I asked Justin if we could take a Forester for a test drive and he quickly got a key and we left the car lot. Of all the salesmen we dealt with that day (at the other dealerships), Justin was the ONLY one who was enjoyable to have along on the test drive. He wasn't telling us about every feature, he wasn't going over prices, or why the Subaru is better than this make, etc. etc. - it was as if I had a friend in the back seat who just happened to know a lot about Subaru Foresters, when asked. Even though we had no intention of purchasing a car that day (it was supposed to simply be an information gathering day), we decided to buy a Forester. We sat down at Justin's desk, had FRIENDLY negotiations, joked around, and both agreed on a price that we felt good about. Justin was great to work with and I'd highly recommend him to anyone looking for a no pressure type of salesman. If we liked another cross-over as much as the Forester and the prices were similar, we would have chosen the Forester simply because of Justin! I can't believe I'm saying this, but the salesman would have been the tie-breaker simply because he made the entire car-buying experience fun, for both me and my wife! We agreed to buy the car Saturday evening, well after the dealership was supposed to be closed. Not once did Justin mention that it was past closing time nor did he seem to care, simply because he was having fun, too! On Monday, Justin followed-up with us and we agreed to come into the dealership on Monday evening to complete the financing paperwork, which was a breeze. Chris was extremely helpful, not pushy on the extra warranty stuff and a pleasure to work with. Justin communicated with me throughout the day on Tuesday to find a convenient time for me to pick up our new Subaru Forester. I got to the dealership later than we had agreed, but Justin greeted me, started explaining all of the features of the car and then had Larry step in to help out so Justin wouldn't be late for his other appointment that actually showed up on time. Justin was very professional throughout everything and Larry stepped right into his shoes. Larry was also very helpful and seemed as if he was a long-time friend too. Justin kept checking in on me while Larry was finishing up the explanations of the blue-tooth and other features. At the conclusion of the evening, Justin and Larry both helped to install the cargo net and weather-tec floor mats. Overall, the purchasing of our very first Subaru was a terrific experience. Hands-down a pleasant time. I don't know what training or other procedures the salesmen are put through at Subaru of Wakefield, but Justin, Larry, Chris and the entire team are an exemplary model of what a car buying experience should emulate. When I buy my next car, rest assured that I will be asking for Justin Grant to be my salesman. In closing, in today's world, many people seem like they do their job simply to collect a pay check. The salesmen at Subaru of Wakefield, and specifically Justin Grant, enjoy their job, and it shows throughout the entire dealership. Hats off to a great salesman and a superb team over at Subaru of Wakefield. If you're in the market for a new or used car, you'd be making a mistake and missing out on an experience not to give Subaru of Wakefield a try. Ask for Justin.... More

My experience at Subaru of Wakefield was farrr better than my experience at another local Subaru dealership. The sales staff were polite, non pressuring, and it was pretty much a hassle free car buying e than my experience at another local Subaru dealership. The sales staff were polite, non pressuring, and it was pretty much a hassle free car buying experience. After purchasing the car there was an issue with the rear tailgate and the Larry got the car into the service bay and had the car fixed in 15 mins. More

I've purchased over 20 vehicles and Larry Marcus is the most knowledgable and friendliest sales person I've worked with. Wakefield Subaru was willing to negotiate the price and gave me a fair deal o the most knowledgable and friendliest sales person I've worked with. Wakefield Subaru was willing to negotiate the price and gave me a fair deal on my used vehicle trade in. If you want a Subaru, call Larry. More

Larry combined a great sense of humor with a depth of knowledge about Subaru cars. He really went to bat for us to find us a car that suited our needs and was reasonably priced. knowledge about Subaru cars. He really went to bat for us to find us a car that suited our needs and was reasonably priced. More

I am very happy with my new Subaru Forester - my 3rd new one in 6 years. A special thank you to Larry Marcus for once again going above and beyond for me! I would definitely highly recommend this dealer one in 6 years. A special thank you to Larry Marcus for once again going above and beyond for me! I would definitely highly recommend this dealership for their service and for especially the people, Matt in the business office was very good and explained everything in great detail and offered me special incentives for being a loyalty customer. Thank you again to Larry Marcus for keeping me informed on when my car would arrive and also for calling me last year after my last purchase, long after the sale, to make sure I was happy with my purchase and to see if he could do anything for me - and for delivering my car this year, I will tell friends and family to call Larry! Thank you Kim Giddinge More

Overall, a pleasant experience. My husband is disabled and has trouble getting into vehicles. Subaru Forester was the most accessible vehicle he tried, and it fits him well. Perry was very helpful and ve and has trouble getting into vehicles. Subaru Forester was the most accessible vehicle he tried, and it fits him well. Perry was very helpful and very patient. We picked up the car during a snow storm. Perry went over the guide books before sitting with us in the car and explaining every detail. He had a great deal of patience explaining the navigation system to my husband and wouldn't let us go until we understood the system. We would recommend Perry to family or friends looking to purchase a car. Kenny was also very helpful. As my husband is a disabled veteran and has a DVD handicapped plate, he does not have to pay sales tax when he purchases a new vehicle. This did seem to create a problem. We were told that we could not have two cars that were tax exempt. I do not know why this even came up or where the info came from. I made calls to the DMV and DOR, completed forms and gave them to the office. I should not have had to do this. We have purchased cars for years and never had to do the legwork. Kenny was very helpful in getting this resolved, I give him a 10 for effort. Many phone calls took place and Kenny was able to keep us calm. I was upset when I received a call from your office, Matthew, telling me that there was a problem with the paperwork. I asked him what he wanted me to do, his response "pay the sales tax to the state of Massachusetts". I told him he was treating veterans like .......! I think it would really help if the workers received a little training on vets and their benefits. I want to thank Perry and Kenny for their assistance. Tthe administrative staff was very pleasant. Overall, a nice experience. More