Albrecht Subaru of Wakefield

Great experience buying our new Subaru! My husband and I recently bought our new Outback at Wakefield Subaru, and I must say that the entire process, from welcoming to driving away with our My husband and I recently bought our new Outback at Wakefield Subaru, and I must say that the entire process, from welcoming to driving away with our new car was a most favorable and pleasant experience....if I may say so, the best from all our previous car purchasing experiences! However, I must emphasize that this very satisfactory experience was due to Jason Matte, our sales person. For someone who was new at the time to the business, Jason presented himself right from the start as a very competent and knowledgeable person. He answered all our questions and when in doubt, checked with others to give us the appropriate information. Jason did this with a very pleasant and patient disposition. We have already recommended him to two of our friends interested in buying Subarus, and certainly stand behind our recommendation. Wakefield Subaru is very fortunate to have Jason Matte among its sales staff. Best wishes, Jason, and Thank You for your great and friendly service with our recent purchase. We are extremely happy with our new Outback! More

Great "small dealership" feel Subaru of Wakefield is one of the largest Subaru dealerships in New England, but it feels like a small, homey place (I mean that in the most positive Subaru of Wakefield is one of the largest Subaru dealerships in New England, but it feels like a small, homey place (I mean that in the most positive way). It was a very friendly and personable buying experience. Larry was the associate we worked with and he was great. He walked us through everything and was not pushy at all - a great car buying experience. I would highly recommend Subaru of Wakefield; in fact the bank dealer who helped with our deposit check was looking for a new Subaru and I told her she would not be disappointed by going to Subaru of Wakefield. More

a great place to buy a car I recently bought a car from this dealership. Al helped me through the process. What a gentleman! Knowledgeable, courteous, and above all patient-- I recently bought a car from this dealership. Al helped me through the process. What a gentleman! Knowledgeable, courteous, and above all patient--I appreciated his help through every step of the process. He returned my calls promptly--even when he was on vacation. Al never pressured me to buy something--or add some doo-dah-- I didn't want. I know he works for the dealership but I felt he was being extremely fair in his dealings with me. I will definitely recommend Wakefield Subaru and the amazin' Al Mazin to friends!! More

HIGH MARKS FOR WAKEFIELD SUBARU AND PERRY MALLIAS SUBARU OF WAKEFIELD GETS HIGH MARKS IN MY BOOK FOR A GREAT CAR BUYING EXPERIENCE. PERRY M. WAS NOT ONLY KNOWLEDGABLE, BUT FRIENDLY, CURTIOUS AND HAD SUBARU OF WAKEFIELD GETS HIGH MARKS IN MY BOOK FOR A GREAT CAR BUYING EXPERIENCE. PERRY M. WAS NOT ONLY KNOWLEDGABLE, BUT FRIENDLY, CURTIOUS AND HAD A GREAT SENSE OF HUMOR. HE MADE THE CAR BUYING EXPERIENCE AS PAINLESS AS POSSIBLE AND ACTUALLY A PRETTY EASY GOING EXPERIENCE. MUCH APPRECIATED PERRY! THANKS FOR YOUR HELP. WE'LL BE IN TOUCH. S&B More

Highly Recommend Erica and Subaru of Wakefield I was put in touch with Subaru of Wakefield through TrueCar.com. I purchased at another dealership due to location, but my interactions with Erica wer I was put in touch with Subaru of Wakefield through TrueCar.com. I purchased at another dealership due to location, but my interactions with Erica were excellent. She was very promp, friendly and understanding. I also valued that she did not try to sell me something I did not want. Additionally, the price offered by Subaru of Wakefield was great, and could not be beat by other dealerships. Thus, I highly recommend Erica and Subaru of Wakefield. More

Excellent Assistance This is my first Subaru purchase, and without Jason's help, I wouldn't have been more satisfied- great pricing, confidential information, and work This is my first Subaru purchase, and without Jason's help, I wouldn't have been more satisfied- great pricing, confidential information, and work that extents far more than what others do in months. Jason is an extrovert, someone who is really trying to get you that perfect car. My whole family had been awaiting to get the Subaru Outback, but were not able to, and were utterly disappointed. However, Jason showed us an even greater option-an option that we couldn't think of. His friendliness is overflowing as the whole package of a family arrived, (daughter and all) but he was a serious dealership. All in all, Jason was not a cheap salesman, and if to get another car, even 5-10 years from now, we'll pick him. More

Very Satisfied It was a pleasant experience dealing with Al Mazin. He was very knowledgeable and thorough, explaining everything I needed to know. I would certainly It was a pleasant experience dealing with Al Mazin. He was very knowledgeable and thorough, explaining everything I needed to know. I would certainly come back to Al for my next vehicle purchase! More

Poor Service I just bought a used car and it had a high speed shake in the steering wheel, indicating a tire balance problem. When serviced for this issue the deal I just bought a used car and it had a high speed shake in the steering wheel, indicating a tire balance problem. When serviced for this issue the dealership did NOT balance the tires but instead ground down the rotors and did an alignment. Why? They wouldn't say and they wouldn't give me a copy of the alignment numbers. When I got in the car after this service it still had the high speed shake in the steering wheel AND now, additionally, it pulls to the left, indicating that the alignment is off. I called and made a second appointment to have both issues resolved. The second time around they again would not show me the alignment numbers. They said they checked the tire pressure, balanced the tires and did an alignment. The car drives the same. Nothing solved. Both visits I had to ask for a receipt for the work done. When I asked to speak with a manager, they told me there was no manager on duty at the dealership on the weekend so they would have a manager give me a call on Monday. No call. I did email the service director and have not received a reply as yet. So thought since no one wants to talk to me I’d write this review. More

Great Experience Perry at Subaru of Wakefield was wonderful, had great energy and was able to get me my new Impreza at a great price with the trade in that I had. It Perry at Subaru of Wakefield was wonderful, had great energy and was able to get me my new Impreza at a great price with the trade in that I had. It was a very busy Saturday, but I was given every ounce of attention needed to walk me through the trade in and buying process. When it came time to pickup, Perry took me through all of my new car's features, Bluetooth set-up, and even posed for my first brand new car photo. I would recommend friends and family to Subaru of Wakefield - couldn't be happier! Looking forward to ski season with my new AWD Subie. More

Great experience Easy process great vehicle very happy Perry handled all the details which made the process easy and the vehicle is fabulous. Look forward to driving Easy process great vehicle very happy Perry handled all the details which made the process easy and the vehicle is fabulous. Look forward to driving More