![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Albrecht Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,383 reviews
An good experience overall, but do your homework! The long story short is: walk in as an informed buyer and be thorough with your questions and follow up, and you'll likely end up very happy, as I am. The long story short is: walk in as an informed buyer and be thorough with your questions and follow up, and you'll likely end up very happy, as I am. I submitted online price quote requests for a customized Subaru Crosstrek Premium to several Subaru Dealers in the New England area and ended up deciding to work with Subaru of Wakefield. During the initial online back-and-forth, I dealt with both Rhett and Erica, who were extremely quick to respond and comprehensive with their answers to all of my questions. When I went in to negotiate in person, I was paired with Jason Matte, who did a very good job of representing Subaru and looking out for the dealer's interests while walking the negotiation tightrope very delicately and without offending me. I knew the price that I was willing to pay (based on TrueCar.com estimates), stuck to it, and ultimately got what I think was a phenomenal deal. I did send follow-up emails to ensure that everything we had discussed was understood on both sides of the table, and we did catch a few oversights, but Jason worked to resolve the couple of minor issues that cropped up. I'd work with him again and have no hesitation recommending this dealership. Bear in mind, car dealers have a certain reputation for a reason - I think as far as dealerships go, you'll be hard pressed to find one where you'll have a better experience than Subaru of Wakefield. More
Will be back! We saw the great reviews for Subaru of Wakefield on the Internet, so we decided to look there first for our next Subaru. It turned out to be a great We saw the great reviews for Subaru of Wakefield on the Internet, so we decided to look there first for our next Subaru. It turned out to be a great decision - the experience was very pleasant and Perry Mallias was extremely helpful. We bought our car right then and there. We look forward to returning in the future and buying another from Perry and Subaru of Wakefield. More
Very happy with Al Mazin and Subaru of Wakefield This is our third Subaru we purchased from Al Mazin. We returned because we received excellent guidance and advise in purchasing a practical vehicle m This is our third Subaru we purchased from Al Mazin. We returned because we received excellent guidance and advise in purchasing a practical vehicle meeting our expectations. We found Al to be attentive, patient and accommodating. He worked hard in negotiating our deal. He has a personal touch without the pressure, which we admire and respect him as our sales representative. More
Great Experience A very dear friend had suggested that I look at the Subaru dealership of Wakefield. I had dreaded the thought of going through the process. I followed A very dear friend had suggested that I look at the Subaru dealership of Wakefield. I had dreaded the thought of going through the process. I followed his suggestion I am so glad that I did because I had a wonderful experience with this dealership. Christian Francois, my saleswoman was fantastic. She was very thoughtful, supportive and caring person. She patiently guided me through the whole process. I was met with her beautiful smile as I walked through the glass door into the showroom. I was so lucky. Christian knew exactly which car would fit my needs. She is also a great teacher. All the staff were great. They paid attention to my needs. I wanted a Spay and Neuter Plate. The Service Department helped me turn in my rental car. I was not sure how to go about it. I highly recommend this Dealership. More
Two for One My wife and I had a such a positive experience with Larry Marcus, our salesman, that we not only bought one car, but we leased another as well. We the My wife and I had a such a positive experience with Larry Marcus, our salesman, that we not only bought one car, but we leased another as well. We then went on to recommend Larry to our friends who are looking to purchase a Subaru. Best car buying experience, ever! More
Good Experience I had a good experience at this dealership. This was my first car I was purchasing and was worried of being overwhelmed or taken advantage of. In one I had a good experience at this dealership. This was my first car I was purchasing and was worried of being overwhelmed or taken advantage of. In one day, I visited 5 dealerships and looked at 7 cars, Subaru of Wakefield being my second stop. Perry was friendly and energetic, but not in an aggressive or exhausting manner. He answered all of my questions and explained the specs I didn't understand, but otherwise he pretty much just let the car and the test drive speak for itself. I left that day without purchasing a car, but mainly because it was only my second stop of the day and I wanted to see everything on the market. A few days later I made my decision and Perry helped me find the exact model and trim I wanted. Always enthusiastic, but never pushy. I didn't like working with the finance department as much as the sales, and not because of the obvious-handing over a bunch of money, but I didn't like the guy I had to work with. He had a negative, yet aloof attitude. He was pushier than nearly any of the sales people I had worked with on my car search regarding extras and options to purchase. I was consulting with my brother about extended warranty purchase(s), a Subaru owner and he accompanied me on my initial search/test drives, and the finance guy kept telling me over and over how my brother probably doesn't know how great these warranties actually are, what they cover, etc. He didn't acknowledge that I was providing my brother with the same info I was provided with. So if my brother didn't know or understand something, then neither did I. Also, sorry finance guy, but I respect my brother's opinion more than yours, especially since you were just trying to sell me something additional by bombarding me with 'right choices'. In the end I walked out of there with making one additional/extra purchase and nearly regretted immediately. I out the extra purchase on my credit card to be billed over a ten month period and will likely be canceling it before the first billing period. Overall, I had a good experience and I love my new car. More
Exceptional service throughout the entire experience. I did not want to go through another winter with out an AWD . As I started looking at my options I noticed how stylish and updated the Subaru has bec I did not want to go through another winter with out an AWD . As I started looking at my options I noticed how stylish and updated the Subaru has become . I felt that I got a fair trade for my Altima and bought a Subaru Legacy. I was very pleased with the professional and pleasant manner of Al Mazan. His explanation and walk through of the features of my new car were also extremely helpful. I would recommend Al Mazan of the Subaru Wakefield Dealership to anybody in the market for a new car. More
No Pressure, genuine sales team I had a wonderful experience buying my 1st car at Wakefield Subaru. Just Grant was great and super helpful. Unlike other under dealerships Justin took I had a wonderful experience buying my 1st car at Wakefield Subaru. Just Grant was great and super helpful. Unlike other under dealerships Justin took the time to understand what I was looking for in a car and helped me pick the model that was best for me. Every time that I had to come to the dealership Justin always set aside time and made my family and I welcome. When it came to purchasing my car and dealing with insurance he made sure that I had all of the information I needed. He even called me on his DAY OFF to give me the VIN for my new car so I could move forward with the paperwork. I am so happy that I was able to work with Justin during this process and have already recommended him to other friends and family. More
My first finance Justin Grant did an amazing job helping me pick out the exact car I wanted! He helped me test drive 4 different cars on a day that was busy even thoug Justin Grant did an amazing job helping me pick out the exact car I wanted! He helped me test drive 4 different cars on a day that was busy even though he knew he was not going to get a sale that day from me! He is a friendly and fun guy and made my experience car shopping much better than it was when I was stressing out looking at the cars online. He was very knowledgeable about the different cars they have and what would accommodate my lifestyle. He helped me with my financing so that u could walk away knowing I was getting the car I wanted the day I wanted it. He even made sure it was ready in 2 days so I could go camping! I was extremely satisfied with the service and the suburu crosstrek that he helped me find! You are awesome Justin and I will be recommending everyone to go to you! More
Good deal on the car we wanted! Al Mazin is a friendly sales person, he got us a deal on the car we wanted. He could have been more transparent with the process, but we understand i Al Mazin is a friendly sales person, he got us a deal on the car we wanted. He could have been more transparent with the process, but we understand it's at the end of the model year, and inventory was low. Al did a fine job! 5 stars. NOT related to our dealings with Al - there is no receptionist at Subaru of Wakefield (not in the 4-5 times I visited). There IS a front desk, but nobody sits there. If you want service, you need a flare gun. 0 stars, bad job. I cannot rate a customer experience that requires you to find your own sales person by wandering around aimlessly. More