Albrecht Subaru of Wakefield

Excellent Dealership Perry helped me purchase my Subaru and he was excellent to work with! He was extremely helpful and friendly. He was very patient as I tried out and te Perry helped me purchase my Subaru and he was excellent to work with! He was extremely helpful and friendly. He was very patient as I tried out and test drove lots of different models, both new and used, and compared them. When I chose my car he made sure I knew how to use all the features before taking it home. I really enjoyed the relaxed and professional atmosphere at this dealership. It was a very pleasant experience. I never felt pressured or rushed and they were very informative and accommodating. I would highly recommend this dealership! More

Friendly, enjoyable experience I last purchased a car in 2002, and that was a Saturn, a big selling point of which for me was not having to haggle with dealerships. So I wasn't exac I last purchased a car in 2002, and that was a Saturn, a big selling point of which for me was not having to haggle with dealerships. So I wasn't exactly looking forward to the process. I shopped around online and found a vehicle at Subaru of Wakefield that seemed to be exactly what I was looking for. I corresponded with the dealership via email to clarify a few questions I had, then set up an appointment to test drive the car. Crazy summer traffic made me very late for my appointment, but I was nonetheless treated courteously, and quickly assigned to salesman Justin Grant. Justin was very friendly and helpful, and really went above and beyond to make the whole process as easy and pleasant for me as possible. He took a lot of time explaining all of my new car's features to me, helped me synch my phone to the car's Bluetooth, and even transferred the stuff in the trunk of my trade-in into my new vehicle. The whole experience was much less painful than expected, and Justin was really great to work with. More

Found me a car in pre-production queue. I used my AAA membership to locate Subaru dealers who would give a AAA discount when buying a new car. There were three in my area. It was in April I used my AAA membership to locate Subaru dealers who would give a AAA discount when buying a new car. There were three in my area. It was in April that I decided I wanted a Subaru Legacy Premium, with the ivory interior. The first dealer I visited didn't have this with the options I wanted, and told me I would have to wait and order a 2016 model, because the 2015 model run was sold out. I continued watching the Subaru of New England inventory online, somewhat considering other color choices I might be willing to compromise on. One of these possibilities turned up at Subaru of Wakefield (also one of the AAA discount dealers), so I called and went over to see it. I was introduced to Jason Matte. The blue color in question didn't appeal to me, and Jason offered to check pre-production inventory to see if he could find exactly what I wanted. Quite surprisingly, he did just that, in a few minutes spent in private with his sales manager. They arranged to swap a Legacy with black interior they were scheduled to receive, for a Legacy Premium with ivory interior that another dealer was scheduled to receive. Neither of these cars had even been manufactured yet! Moreover, my car came in about ten days earlier than Jason had estimated from knowing the production schedule. I also appreciate he gave us a very thorough orientation, with our car running, to the electronic implementation of controls in the Legacy, including the EyeSight vision assist technology. Our experience with Subaru of Wakefield has been beyond my expectations. The only negative was I was disappointed to find the basic warranty is only 3 years/36,000 miles (other makes are often 6/60,000 or more). I was persuaded to buy the 7/70,000 extended coverage, but feel the pricing of this is a little squishy (depending upon how much you want to be able to think it over before deciding). You can't take overnight to think about buying it, but can cancel it anytime within 90 days of signing on, More than likely it is Subaru of America that has the heavy hand here, not the dealer. More

Perry Mallias at Subaru of Wakefield a True Pro! Perry Mallias gave 110% to make sure we were happy with our new Subaru. This is our second car purchased at Subaru of Wakefield with Perry's help. He Perry Mallias gave 110% to make sure we were happy with our new Subaru. This is our second car purchased at Subaru of Wakefield with Perry's help. He definitely understands what the words "Customer Service" means. We'll be back to see Perry again! More

Awesome Salesperson and Buying Experience Max Shaffer is an excellent salesperson. He made my wife and me very comfortable from the first moment we met him. He greeted us cordially and create Max Shaffer is an excellent salesperson. He made my wife and me very comfortable from the first moment we met him. He greeted us cordially and created a very low pressure buying experience. Max is completely knowledgeable about the Subaru vehicles. He answered all our questions to our complete satisfaction and helped us to choose the vehicle that meets our needs. Working with Max was the best car buying experience my wife and I have ever had. More

Amazing Customer Service! We dealt with Christian Francois when we were car shopping, she was knowledgeable, friendly and wonderfully low pressure. Not only was she able to an We dealt with Christian Francois when we were car shopping, she was knowledgeable, friendly and wonderfully low pressure. Not only was she able to answer all our questions, she also got us a great price on an Outback with all the options we wanted. On top of providing an amazing sales experience, she went out of her way to ensure we were able to pick up our new car, with specialty plates the next day. I would highly recommend Subaru of Wakefield to anyone looking to purchase a new or certified pre-owned vehicle. More

Great Experience This was the smoothest and easiest purchase of a vehicle that I've ever done. I got an email quote; met with Christian and had everything wrapped up i This was the smoothest and easiest purchase of a vehicle that I've ever done. I got an email quote; met with Christian and had everything wrapped up in less than an hour (including test drive and getting a fair price on the trade-in); and then when the vehicle was in drove out in 90 minutes. Christian couldn't have been more helpful or friendly. I'd recommend this dealer to anybody. More

Knowledgeable Dealer Who Creates A Low Pressure Atmosphere The salesperson that I dealt with, Max, was very accommodating to my set of requirements and created a very comfortable buying experience. He was able The salesperson that I dealt with, Max, was very accommodating to my set of requirements and created a very comfortable buying experience. He was able to answer all auto related questions and negotiated from a win/win point of view. More

Good Dealer The dealer is very patient. He explained every purchasing details of the car and suggest us the best way to buy the new car. Even we took a long commu The dealer is very patient. He explained every purchasing details of the car and suggest us the best way to buy the new car. Even we took a long communication, he never gave up. More