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Albrecht Subaru of Wakefield

Wakefield, MA

4.9
1,383 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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618 North Ave

Wakefield, MA

01880

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Showing 1,383 reviews

October 18, 2015

Perry is the best!! Perry is the best! He helped us find the car we wanted. He has been so nice... more like a friend than a sales person. More

by STI21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallias
October 16, 2015

2nd time buying at this dealership - great experience! This is the 2nd Subaru I have bought at Subaru of Wakefield and with the same salesman, Al Mazin. I have always been satisfied with the service depar More

by normamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christine Gallella
October 06, 2015

terrible service purchased both a 1999 and 2005 outback. Had many problems both both. blow head gaskets, leaking oil seal, dash board stop working, HVAC system stopp More

by ripley#01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
shop manager, Joseph Barbagallo, Christine Gallella
Oct 06, 2015 -

Albrecht Subaru of Wakefield responded

I am sorry that you have experienced some mechanical problems. Was it that my Service Department did not resolve the problem or you are not happy with the Subaru performance? Please contact me directly and I will be glad to work with you directly.

October 04, 2015

Should Have Gone Here to Begin With The transparency, low pressure + positive environment, service and value offered by Perry Mallias and Subaru of Wakefield was incredible. What's bette More

by BrandNuSubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallias
September 23, 2015

Great Experience! This is my first Subaru, and nobody likes the experience of buying a car. I expected it to be an ordeal, but not with Perry. Not only was he enterta More

by tordige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallias
September 21, 2015

Great experience start to finish! I just recently bought a used car from Subaru of Wakefield and they have been great start to finish. I was a bit nervous because I had never bought a More

by tjones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Tarasuik, Jason Matte
September 14, 2015

Wonderful overall sales experience. Great overall experience! I was treated as though my business mattered to them. Al Mazin in particular was helpful, knowledgeable and great to work w More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 08, 2015

Easy and Excellent Our entire experience at Subaru of Wakefield was excellent. Everyone was welcoming and friendly, from the receptionist to the finance office, and Perr More

by MWM2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallias
September 08, 2015

Excellent! This was my first time shopping for a new car. Perry was super helpful, knowledgeable, and accommodating. I had an excellent and amazing experience! I More

by Lissa10590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallias
September 08, 2015

Bait and Switch I worked with Nelson on 2016 Legacy. He seems like a nice guy. They quoted me $24,140 for premium + eyesight package. They were $140 above my best quo More

by priyank2101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Molina, Kenny Bettano
Sep 09, 2015 -

Albrecht Subaru of Wakefield responded

Thank you for the candid feedback on your experience with my staff at Subaru of Wakefield. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. If you have not already purchased a new vehicle I would like the chance to speak with you to see if we can work it out and thank you for the opportunity to work with you. I know you will enjoy your Subaru, it is a great vehicle. Respectfully, Sal Barbagallo General Manager

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