Albrecht Subaru of Wakefield

not impressed with subaru of Wakefield, I was stunned to receive the request to write a review for them. I had a Teri le service experience but decided to give t with subaru of Wakefield, I was stunned to receive the request to write a review for them. I had a Teri le service experience but decided to give them another shot in the sales department when my lease was up- they are the most local dealer to me. Aside from the constant confusion of which color combination i specified for them to locate (I eventually agreed to pay more and take the one that was on the lot) The delivery was set for 10 am on a Saturday, I got a call at 9:30 to reschedule until 11:30. I showed up on time and rotted in showroom until 1. Drive the car from Saturday until Monday morning....got a call from the dealership apologizing and letting ,e know my car was not registered or INSURED as they made an error on paperwork. Of course I can't drive the car until this is resolved. I was stuck at my office until 6:30pm. It took them 9 hours to resolve the issue..... Without an apology from anyone, including Sal Barbagallo the owner when I demanded to speak with him. They also failed to install the correct remote starter on the car, I specificly purchased factory removed the and was sold aftermarket - and the cables were hanging out of my ignition in 2 days. Thank you for giving me the opportunity to review your dealership, I'm just surprised you requested ME to write one! More

Best Dealership I've Ever Worked With We are a Subaru family. We bought our first Outback in 1996 and with expert (yet practical) dealer maintenance drove it over 20 years, when we bought We are a Subaru family. We bought our first Outback in 1996 and with expert (yet practical) dealer maintenance drove it over 20 years, when we bought a new one. (Now our daughter's grown up and needed a car for her first job, so she purchased a five-year-old Impreza "certified pre-owned" here, too.) Both sales and service personnel are knowledgeable and enthusiastic about the product, answer all questions with honesty and expertise, and make the experience of choosing and owning a "Sube" as satisfying as it is to drive a well-engineered, tough and fun vehicle. More

Subaru of Wakefield This is my second time purchasing a vehicle here. I've gotten a decent price both times, Frank was friendly and helpful, I will be back for my next c This is my second time purchasing a vehicle here. I've gotten a decent price both times, Frank was friendly and helpful, I will be back for my next car. More

" perfect in every way " This is the 2nd vehicle we have purchased here.. We still had AL Mazin's business card from 6 years ago. He was the greatest..he gave us all This is the 2nd vehicle we have purchased here.. We still had AL Mazin's business card from 6 years ago. He was the greatest..he gave us all the information we needed in this purchase, and never felt pressured into buying.. I kept his card for a reason. the intention was ...when we were to buy in the future,we knew who to call. we were very thankful.. More

Subaru of Wakefield - Perry Mallias Exceptional service and technical knowledge. Accommodated all of my concerns and Perry and the team were professional, courteous and timely. The whole Exceptional service and technical knowledge. Accommodated all of my concerns and Perry and the team were professional, courteous and timely. The whole team made my first purchase experience as relaxed and easy as could be. More

Incredible It was a great experience , they made everything so easy . Perry helped me find the car that we wanted, even though they didn't have one on the lot h It was a great experience , they made everything so easy . Perry helped me find the car that we wanted, even though they didn't have one on the lot he was still able to get the perfect car. More

Awesome Effort - Truly listened to voice of the customer I am a repeat customer to this Dealership. My prior purchase was over eight years ago. The purchasing experience was excellent then and has only got I am a repeat customer to this Dealership. My prior purchase was over eight years ago. The purchasing experience was excellent then and has only gotten better. And as I have experienced over the total life and cost of owning a Subaru Outback, the service team is one of the primary reasons I came back to this dealership. Remember its 8 plus years of service and 232K miles in addition to the quality of the product. The sales team member was very engaged with me and always listening to what my needs were and what were my plans for purchasing a new Subaru. He worked hard with me to discover what was available in the portfolio of Subaru products that best met my needs. He supported me in solving the gaps of where I was with my older Subaru and what might be the best option going forward. Remember I wanted to be at 300k and in the next Subaru advertisement. Bottom-line he was very patient with my process and my questions. Ultimately we came to the conclusion that a new Premium Outback was my best fit. He was very active in the execution of the negotiation process and extremely knowledgeable in the delivery and transition of the new vehicle into my hands. More

Great experience. I give this dealership a five star rating because the car I bought got there in two days and the employee Perry M. Treated us really well with respect I give this dealership a five star rating because the car I bought got there in two days and the employee Perry M. Treated us really well with respect,and kind words, and helped me find the right car for me. He treated my kids like family and offered them popcorn and drinks and just made us feel really comfortable! I want to thank him for being so kind! And also the sales agent who does the final purchase was really kind too. He explained everything in detail and answered all my questions. Excellent customer service! More

Fantastic experience Wonderful experience. No pressure at all to make a purchase. They were wonderfully helpful and accommodating. They worked really hard to make sure Wonderful experience. No pressure at all to make a purchase. They were wonderfully helpful and accommodating. They worked really hard to make sure that we left happy. When our lease is up, we'll be back for our next car! More

Leasing a car made easy I went to buy or lease a Subaru and decided to lease. There was no pressure like other car sales people. Everyone from sales to service was friendly a I went to buy or lease a Subaru and decided to lease. There was no pressure like other car sales people. Everyone from sales to service was friendly and all seemed happy. When I picked up my car it was already To go with a full tank of gas and an Inspection Sticker More