Albrecht Subaru of Wakefield

All guys are great there - bargaining process seems open and was fast. Replies to my e-mails were prompt and informative. Thanx again. See you in a few years... and was fast. Replies to my e-mails were prompt and informative. Thanx again. See you in a few years... More

Just purchased the car in december, so no opportunity to evaluate service and quality as yet. We knew what we wanted, had previously purchased a vehicle at this dealership, and selection, price and salespe evaluate service and quality as yet. We knew what we wanted, had previously purchased a vehicle at this dealership, and selection, price and salesperson knowledge and non-high pressure approach was refreshing. More

I have purchased two new subarus from Wakefield Subaru in the past three years. We still have both cars. I have found the sales process and the service department to be excellent. the past three years. We still have both cars. I have found the sales process and the service department to be excellent. More

Wife and I went there for a new car. Justin was really knowledgeable, guided us in another direction better suiting our needs (actually saving us some money and not trying to push us - very surprising for knowledgeable, guided us in another direction better suiting our needs (actually saving us some money and not trying to push us - very surprising for a car dealership). This guy Justin was gold, we ended up buying from him after shopping around. Pros: * Everyone there knows Subs in and out, most guys seem to own one * A Master technician on site Cons: * Not the cheapest on price * Long waiting times sometimes * Service guys seemed stressed out (too much work?) More

I had a terrific experience with Subaru of Wakefield. The team is super friendly and very patient. If I changed my mind about something, which I did, it was made easy. I never felt pressured or hustled into team is super friendly and very patient. If I changed my mind about something, which I did, it was made easy. I never felt pressured or hustled into a choice I later regretted. Without hesitation I would go back and recommend this dealer to my friends. More

This is my third car bought from Subaru of Wakefield. All three have been great experiences. The service department has been very accommodating. Everything has been on time and done well. three have been great experiences. The service department has been very accommodating. Everything has been on time and done well. More

Any visit to a car dealer requires preparation. That said I recommend the sales person Perry who was very straightforward, all business, knew his stuff and was friendly. Scott solved a confusion about the c I recommend the sales person Perry who was very straightforward, all business, knew his stuff and was friendly. Scott solved a confusion about the car alarm and rectified the situation by having them pay for the upgrade installation which was done quickly and successfully by the service department. The dealership is unpretentious, more direct and friendly than any other I have visited. Come prepared and you'll have a good experience. More

Had bought a 2005 suburu outback turbo , the turbo failed and ruined the motor , when I brought the car to suburu of Wakefield I knew it wasn't going to be cheap to fix , however the service manager ( larry) and ruined the motor , when I brought the car to suburu of Wakefield I knew it wasn't going to be cheap to fix , however the service manager ( larry) , assured me that they would fix the car by replacing the short block and turbo . A little over a year later the car has lost power due to inproper instalation , for when you take a block out of a car and tear the head off you should look to see if the valve shims need replacing or adjusting , for it is pretty easy to do when off the block ! This didn't happen , so at 110000 miles on this car that diffently needed to happen but got over looked an now I'm facing another steep bill about 2500.00 dollars over the 5400.00 I paid for the original work done! When discussing this problem with the manager ( Larry ) , I was treated like crap , an couldn't get a word in edge wise ! I didn't go to this dealer in Wakefield to be treated like this ! Since then I've found out be calling around to different dealers in new England that adjusting the valves or replacing the shims is a must on a suburu outback turbo with over 100 thousand miles ( they all do it )! Larry at suburu of Wakefield is a big mouth jerk who Thinks he is the only one who knows what he's doing an will not be willing to help you even if you just spent a large amount of money trusting these people to fix your car ! Now I'm stuck with a car that I can't afford to fix and have to make payments for the next three years ! All because they over looked or didn't care about if the motor lasted a year or ten years ! Let this be a lesson not to take your car to SUBURU OF WAKEFIELD , unless you love to get ripped off and treated badly by LARRY More