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Albrecht Subaru of Wakefield

Wakefield, MA

4.8
1,437 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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618 North Ave

Wakefield, MA

01880

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Showing 1,437 reviews

July 21, 2011

I had a truck with a decent amount of negative equity (high gas prices and a slow construction market will do that) that I wanted to trade for something smaller with better fuel economy. I'd read all th More

by ImprezaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Steve, Jon, Rick, Jonathan Coill
May 24, 2011

I WILL NEVER BUY A SUBARU FROM THIS DEALER THEY ARE THIEVES.THETY GIVE THE WORST RATE ON A NEW CAR HAVING A GREAT CREDIT SCORE, THEY ALSO PUT A EXTENDED WARRANTY IN WHICH I NEVER LIKED,. I FELT THAT IT More

by MINOS270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JON COILL
Feb 01, 2012 -

Albrecht Subaru of Wakefield responded

My Dealership now participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. If you were not happy with your finance rate and the extended warranty that you choose from our menu I wish you had informed us so we could have helped to take it off or see if we could help save you additional money. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership We are always trying to better serve our customers and your feed back is always welcome to make sure we give you the best service possible. Enjoy your new Subaru

March 11, 2011

I have purchased many cars over the course of my lifetime and I can now say that I've had a great experience doing it. John Coill and Perry Mallias tended to my every request at every stage of the experienc More

by jmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coill / Perry Mallias, Jonathan Coill, Perry Mallias
March 09, 2011

This is the first time I have purchased a car on my own. Both Jon and Perry were extremely competent and helpful. Gave me a sense of security and reinforcement that I had come to the correct dealership. T More

by maryann.troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Coill and Perry, Jonathan Coill, Perry Mallias
February 22, 2011

Wakefield subaru used this old time trick of quoting low to lure customers in first, intentionally withholding important information. Jon Coill claimed that every dealer does it this way, but no, you are th More

by zwemail
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jon Coill
February 03, 2011

Took my 2005 WRX into them to replace the small "speedo" gear in the transmission. Despite being a labor intensive and involved repair the final bill of $1,000 was less than I was expecting based o More

by treborcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
..don't remember, Christine Gallella
January 24, 2011

By far, Wakefield Subaru is the most unprofessional and unethical dealership with which I have dealt in the 40-plus years that I have been driving. The salesman (Al) was condescending and sexist. The own More

by subaru99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al-salesman, Mike-manager, and Sal-slob owner
January 11, 2011

My wife and I were shopping for a 2011 Azurite Blue 2.5i limited without the moonroof option. Subaru of Wakefield had on in their inventory. Contacted them via email and was given a quote. Went to the deale More

by nhtool
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Robertson, Mike Bruno, Sal Barbagallo
December 25, 2010

I requested price quotes from Subaru of Wakefield and two other local dealers with higher DealerRater ratings through Edmunds.com. Edmunds does not provide the dealers with the options you check off on the E More

by 9indians
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Coill and Perry Mallias, Jonathan Coill, Perry Mallias
November 13, 2010

This was the final dealership I shopped in my search for a 2011 Subaru Legacy 2.5i premium. So much for save the best for last. My salesman was nice, but he never stopped talking about how good of a salesma More

by SLegacy11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al