Albrecht Subaru of Wakefield

Great service and customer support Sydney did a great job showing me the different models and describing the differences between them. He was informative and suggestive without being pu Sydney did a great job showing me the different models and describing the differences between them. He was informative and suggestive without being pushy. I was allowed to test drive a couoke mussels to get a feel for each one. More

Buyer of new car The dealership was great, also the service department was great. Only thing that I would complain was the fact I asked for remote started installat The dealership was great, also the service department was great. Only thing that I would complain was the fact I asked for remote started installation when I purshased the car but when I when back to pay and give the insurance information they did not told me anything. They only told my the day I pick up the car. I think they should had told my right when I asked for but I can always get an aftermarket one installed. More

Simple, friendly service My experience was simple and easy. I am an ASHA member so I was able to get the special price. There was no haggling and Sydney was knowledgeable and My experience was simple and easy. I am an ASHA member so I was able to get the special price. There was no haggling and Sydney was knowledgeable and easy to work with. More

Knowledgeable Salesperson My salesperson was Sydney VanDyk. I really liked working with him. In fact, I was going to test drive a few other cars and do a little more research, My salesperson was Sydney VanDyk. I really liked working with him. In fact, I was going to test drive a few other cars and do a little more research, but I wanted to give him the sale because of the interaction. (I had more or less made a decision - the additional test drives and research was more to reassure myself). He was very knowledgeable about the CrossTrek and didn't give me any kind of hard sell. The negotiating process went smoothly and quickly - no haggling. When I went to pick up the care he helped load my Contacts and went over the basic operation of the car. I would definitely seek out Sydney in the future and recommend my friends to him. More

Wonderful experience! Christian greeted us when we first arrived and was fabulous throughout the whole buying experience. She helped us determine the best value for our do Christian greeted us when we first arrived and was fabulous throughout the whole buying experience. She helped us determine the best value for our dollar and was very knowledgeable about each car we considered. When we picked up our car late in the evening, she stayed after hours to ensure we had gone over all the features of the car. When I decided I wanted to purchase a few additional accessories a few days later, she did not just send me off to the parts department. She escorted me in and stayed with me until everything was ordered and I was in the queue to have my car serviced. She is not just about getting a commission. She was determined to make sure I left the dealership with everything I wanted and needed. When I am ready to purchase another car, Christian will be the salesperson I will seek out. The dealership as a whole was fantastic. More

Pleasant Surprise We were dreading to go car shopping but found a car we wanted online.... at a dealership. We found that car at Subaru of Wakefield. We reluctantly wen We were dreading to go car shopping but found a car we wanted online.... at a dealership. We found that car at Subaru of Wakefield. We reluctantly went on a Saturday afternoon and met John. He was warm, friendly, and accommodating. We told him the car we were looking at online and that's what he showed us. He did not try to pressure us into a more expensive car, or into something we really did not want. Instead he gave us all the information we needed on that particular car. We made a deal that day. John truly made the whole car buying experience not only tolerable, but enjoyable. Thank you John! More

Great Dealership Great experince for buying a new car. Perry was very professional along with the other sales personnel. When I also went to pick up the car, he di Great experince for buying a new car. Perry was very professional along with the other sales personnel. When I also went to pick up the car, he did another thorough inspection to make sure the car was perfectly clean. Great dealership, would recommend to anyone. More

Great customer service and good choice Thanks to Perry Mallias who was our salesman when we bought the Subaru Forester 2016 in last October. He had an excellent customer service and was ve Thanks to Perry Mallias who was our salesman when we bought the Subaru Forester 2016 in last October. He had an excellent customer service and was very patient to answer all the questions we had. We are so please that we made a good choice. More

Frank Belushi Frank was very pleasant, even coming in on his day off because that was the day I could pick up my car. He was very patient with me, explaining all of Frank was very pleasant, even coming in on his day off because that was the day I could pick up my car. He was very patient with me, explaining all of the computer aspects of the car and even setting up my phone so that I could make and answer my phone while driving, just the nicest and most cheerful man considering how computer illiterate I am and how long it took him to explain everything to me. More

Subaru of Wakefield - love my car! Mark Roberge was our salesman when we bought our 2014 Subaru Outback. He was patient and informative. We looked at several dealerships and ultimately Mark Roberge was our salesman when we bought our 2014 Subaru Outback. He was patient and informative. We looked at several dealerships and ultimately came back, in part because we wanted to work with Mark if we could. He made sure were were comfortable with the car, and was great at communicating with us from beginning to end of the process. We are loyal Subaru of Wakefield customers now! More